Initial concern duly answered by Brian, through chat. Was looking around to download Microsoft Office Professional 2021, when comparing the prices between SoftwareKeep.ca and Microsoft.com,... See more
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See what reviewers are saying
In just minutes the technician was able to see exactly what was going on (user error) and get me connected to my Microsoft Office product. Thanks, I've learned another thing to be fully aware of wh... See more
Great customer service provided via chat by Daniel. He kindly and thoroughly explained everything in detail and answered all my questions. It'll be my first purchase on softwarekeep.ca for a Micros... See more
My third purchase from SoftwareKeep went smooth and easy. Looking back, only the second one had a hitch. The computer still had hidden files of old MS trial software, which tried to hijack things at i... See more
Spoke with Joe
Spoke with Joe, he assisted me vbery ably in getting past an auto verification fault. Would recommend.
Ray was very helpful me when I had made…
Ray was very helpful me when I had made an incorrect order
The team was professional and prompt…
The team was professional and prompt when answering any questions and concerns through the entire process of my update purchase
Ray helped me fix my activation issue…
Ray helped me fix my activation issue super quickly. Thanks Ray!
Ray is Very Professional
I chatted with Ray this evening and he was able to resolve my issue quickly and to my satisfaction. I am pleasantly surprised that the onilne support is so well done/
Audrey in Michigan
Faris helped me to install Office…
Faris helped me to install Office Professional 2021.
Ray was efficient in troubleshooting my…
Ray was efficient in troubleshooting my problem and fully resolved my issue. He clearly explained instructions and what he needed from me. The wait was The process was easy. He was excellent and my replacement key worked .
Ray gave me essential help
After the hard drive on my iMac desktop quit, and a new one was installed, none of my Microsoft Office functions were operational. They were old anyway, so I purchased Office for Mac 2016. But I was having a terrible time downloading it! Ray Brian was your service expert that got my Office downloaded and functional. Ray was courteous and non-judgmental. Part of the problem lay in my operating system, OS 10.13.6 - a special installer was required - Ray was very patient with me and finally he had to operate remotely to get it done. But he persevered, everything works, and I am very happy with the results.
Thanks Adin for your help me setup my…
Thanks Adin for your help me setup my office 2019 and finding the right solution for my case.
Michel
Adin helped me tremendously
Adin helped me tremendously. Without his help, I would be still struggling to uninstall and install Office on my PC. Great thanks :)
Quick and efficient assistance and easy download
I received a quick and efficient reply from Daniel verifying the type of product I should purchase based on my computer specs. My purchased key took approx. 15 minutes to receive and the download went smooth. Great price and quick and easy transaction.
Great Customer Service
Ray was kind, efficient, and attentive. My problem was resolved immediately. I was very impressed and relieved!
I can't say enough about helpful Ray…
I can't say enough about helpful Ray has been over the time we have been dealing with Software Keep. He is very knowledgeable and quick to resolve any issues we may come across.
Keep up the great service!!
I accidently ordered Office for MAC
I accidently ordered Office for MAC, but needed the Windows version. PAUL was very helpful and understanding. He even answered my question before I was able to finish typing it. He is a great Rep for your company.
Joe rocks! Couldn't get the ISO file to download…
Couldn't get the ISO file to download so Joe came to my rescue.... Joe Rocks!!!
Ray was great.
Ray was great.
I would haVE NEVER MADE IT WORK
THANKS
MARTY LUNDE
Prompt Refund
I accidentally ordered the wrong product, and received an immediate refund. The customer service representative, Ray, was outstanding: prompt, courteous, and efficient.
Downloaded software and realized it was…
Downloaded software and realized it was incompatible with my operating system. Spoke with Pavle who was awesome in helping me and rectifying the situation!
Ray was super quick and helpful!!
Joe is helping me with my lost…
Joe is helping me with my lost Microsoft Office 2013 digital download. Help me straight away. Thank you Joe.
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