Softwareg Reviews 

309
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Do not buy from this company because it sold me office 365 with 3 different product keys which none of them work all fraudulent and still not received my money back

Rated 1 out of 5 stars

Total scam. I paid $40 for Office 2019. At first, they sent me a couple of product keys to try, but none of them worked. Instead of providing a working key or resolving the issue, they sent me a lengt... See more

Rated 1 out of 5 stars

The company uses deceptive marketing tactics and when pushed to give a refund, gives the run around claiming someone else needs to sign off on the refund, but they never issue one. And because they le... See more

Rated 5 out of 5 stars

I have difficulty on downloading iso file, always notify me failed-disk full. I have tried several times. I used a full formatted USB 3.0 Flash Drive 32GB. My PC is installed windows11 home version... See more

2.7

Poor

TrustScore 2.5 out of 5

309 reviews

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No history of asking for reviews

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2.7

All reviews

(309)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great software source

Promptly supplied software. Also, when I had two difficulties of my own making they solved my issues with patience and professionalism. I recommend Softwareg.

17 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I mistakenly purchased the wrong version of Windows. Shawn at Softwareg was very kind to help in the process and replace it at no cost. Very happy with the service!

16 September 2022
Unprompted review
Rated 1 out of 5 stars

Appears to be a scam

Appears to be a scam. Purchased a Visio 2021 product key. Invoice arrived by email but no product key. The email on the website bounces. The phone numbers on the website done work either. I've raised a case with PayPal. Please don't waste your money.

28 August 2022
Unprompted review
Rated 5 out of 5 stars

Genuine and helpful.

Genuine and helpful.
I had log in issues with my office365 after one year of purchase and people were very helpful and resolved my issue .
Highly recommend if anyone is looking to buy software product.

13 August 2022
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

When I bought this product key license, I understand that it is not easy for me to install this product. I contacted them immediately(after 2hrs) and explained that it would not work for me. They did not accept.
I never used that product and they did not refund the money.
Do not buy anything from this company. If something goes wrong you never get your money back.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Softwareg legit and great to deal with

I bought Microsoft Office Home and Business 2019 digital keys yesterday on line from softwareg for AU$129 stand alone and received the keys immediately after paying and am extremely happy as my IT fellow simply downloaded it into my Dynabook/Toshiba i7 laptop. I went from Office 2016 to 2019 stand alone and at this price it was heaps better than paying the annual subscription of $120 when I can have the stand alone. In 2025 I will do the same again, which saves a fortune, whilst still giving me a Microsoft updatable product. Stand alone means I own the program

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Too Easy

Went on another website that offered the same key for a few dollars cheaper and got nothing after some hours. Luckily I paid via Paypal so I could cancel it quickly.

Decided to cough up a few dollars more and bought it off Softwareg and I literally got it as soon as the payment went through. What more could you ask for?

10 July 2022
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, with a very prompt reply to my on-line query resolving the issue I had installing new software.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful…

I had trouble with the installation key and contacted Softwareg. Received an answer within a couple of hours and resolution the next morning. Thanks.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Sorting problems out

I recently experienced problems when my Office license stop working, Shawn helped me fixing the problem trying different approaches, until the software was working perfectly again. Thanks Shawn.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Good for Microsoft product keys

Purchased two keys (Windows 11 Pro and Office) - Office worked perfectly first time, the Windows 11 upgrade took a second code and some extra instructions, which seems to be a Microsoft issue based on other reviews. Was contacted by email an hour or two after letting them know, and quick responses after that.

25 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service Ever

Purchased a license for Microsoft Project which was not valid. After several emails, they gave me another key numbers which again was not valid. I needed the license desperately for work, so I purchased the product from somewhere else. Now they don't even bother returning my emails for refund. Totally disappointed and I don't recommend Softwareg to anyone at all.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

First we Windows 10 runs Amok

First we had variable problems with Windows 10. We decide to repair the O/S and it did its own thing. using the key product codes supplied with Office we were able to completely restore the functionality of the machine.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

It works! :-)

Ordered Microsoft Office Professional 2021, there was a slight delay in receiving the e-mail but when it arrived the key worked as expected. Happy customer.

12 April 2022
Unprompted review

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