Software-Codes.com Reviews 9,938

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Bought a few Microsoft Office codes over the years. Always worked perfectly - however whats really great, when the phone activation failed for me, the support always responded very quick and resolved... See more

Rated 1 out of 5 stars

The product is not arriving. 7/24 support is a big lie and a scam Don't buy the 1euro priority support, there is no such difference then a normal customer. Laziest, disrespectful people answering... See more

Rated 5 out of 5 stars

I've bought a Windows 11 Pro retail key and a Microsoft Office 2021 Pro plus key. I've had some activation errors with the Win 11 key. The support helped me really quickly (8 min reply). Tried... See more

Rated 5 out of 5 stars

Edit: Support contacted me on email, and send me new invoice with working licence. Order #SWC107082 was placed on May 6, 2023 and is currently Completed YOUR PRODUCT LICENSE WINDOWS SERVER... See more

Company details

  1. Software Vendor

Information provided by various external sources

INSTANT DELIVERY! Get your Software and Antivirus keys FAST, right NOW! Simple step-by-step instructions included + download link. Quick installation!


Contact info

3.9

Great

TrustScore 4 out of 5

10K reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I purchased a windows license in 2020…

I purchased a windows license in 2020 but now it's saying it's not genuine.

Edit in response to reply:
I have contacted you by email already.
I haven't changed any hardware.

7 June 2022
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

Hello,
as you were able to see the product description page, it clearly states that the license is not possible to transfer on another PC or to use it again on the same PC after the reinstallation or some hardware changes. 
When the license is faulty you are not able to use it for over 2 years.
You always have a possibility to contact us via email or live chat so we can try to find a solution for the issue you have before making a review like this one,
after 2 years of using the product for the fraction of the price.Have a great day.

Rated 1 out of 5 stars

Misleading Software and Difficult to Reach Support

UPDATE:
A couple weeks after writing this review, I contacted Software-codes again, and was able to chat with someone, who promptly told me that this product is a single-activation product. I found this frustrating, and decided to contact Microsoft to see if there was anything they could do to reactivate the software, since it was being used on the same PC, just a new motherboard. After being passed around at Microsoft, I was finally told that the copy of Office I had was an OEM install of the software, and that it was, in fact, only good for one install. At this point, what I find odd, frustrating, and deceptive is that the software I purchased from Software-codes was specifically listed as a “retail” copy of Microsoft Office 2019, which is obviously not the case here. While it is not illegal, per se, to sell an OEM license, it should be illegal to sell an OEM license that was specifically listed as a retail copy of the software, as this is misrepresentation of the product they are selling and what you are paying for.
At this point, I’m leaving my 1-star review, simply because I was duped with this purchase, and because it was so difficult to reach support.
In response to the seller’s reply: No, I NEVER received a response to my first two attempts, and it was not in my junk folders. I believe my third attempt at reaching someone was successful, simply/only because it was within their operating hours.

ORIGINAL:
Have used Software-Codes several times in the past, and never had an issue, until recently. Recently, I replaced several components in my PC, including the motherboard. As I didn't replace any of the hard drives, the copy of Microsoft Office 2019 that I had purchased through Software-Codes was still intact. However, after launching one of the office apps, I received a message that my copy of MS Office 2019 is not registered. "No problem," I thought; I'll just re-register, as this happens with Windows products. I was given an install code, and I attempted to re-register the product through the internet, only now I was given the message that the license for my copy MS Office 2019 is not valid. At this point, I attempted to use phone activation, and that gave the same message. It was at this point that I decided to contact Software-Codes about the issue, and I received no response after two weeks. I sent another message to the company, and again have not received a response. At this point in time, I can only assume that the registration codes that Software-Codes uses are illegally generated, and that there is absolutely no support for if/when your copy of whatever software you purchased from them becomes void. Bad company, stay far away.

6 March 2022
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

Hello,
It is clearly stated for some products, that they are single activation only and that reinstallation of the software and hardware changes will make the license invalid for the second activation.
The main reason for the cheap price of some license types is the single activation "feature". We always respond to the emails that we receive, please check your spam folder in case you don't have it in the inbox.
The first replay was sent on Feb 23 at the email ramon_asher@yahoo.com, and second one the March 06 to the same email where we offered a solution for you problem. There were no response from you.

Rated 1 out of 5 stars

Thieves website

Thieves website.. bad customer service they don't believe you and accuse you of fraud
Do not be fooled by the previous positive evaluation of website Now it is a scam site

7 February 2022
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

Hello Abullah,
Unfortunately, we are not able to locate your recent purchases or any kind of communication with the support. Feel free to contact us via live chat or e-mail with your order number and we will be happy to help you. There are websites that have the same or similar name to our webshop, and this would not be a first time that we have a bad review because of someone else.

Rated 5 out of 5 stars

Works great

Was very scared at first obviously, but the code worked and I got it instantly. Plus it is at a great price :)

10 December 2021
Unprompted review
Rated 1 out of 5 stars

Spammers!

This is the first online retailer who has taken my e-mail through paypal and started aggressively sending spam to me. First under Software-Codes name where I bought the key, and then under Pixelcodes name. Do not do business with these hustlers.

25 May 2021
Unprompted review

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