SoftMall Reviews 1,229

Good Price and a quick response from the customer service team when I had a problem.

Rapid response to a query. I had ordered the wrong software and they were very happy to change it, and give clear instructions on how to use it.

Delivered quickly

I bought a Microsoft office because the ad said it had Word within the package for a Mac computer. No, it doesn't, the only thing I could open was a thing which said 'text'. Word for Windows does not work because there is no licence number provided with this. I have emailed to no avail and asked to return this because it is useless to me. No one has replied, no one has given me instructions as to how to uninstall and provide them with details that I have done that. This is mis-selling. Do not state that a package contains Word if it doesn't.

Been looking to replace aging office version. Was sceptical of too good to be true prices. However, decided to give them a try on basis of money back offer.
Purchase was easy, download instructions very clear. Had no issues with installation of software. Activation was straightforward followed instructions to activate by phone but used option on installation to get id online

I bought a product and realised afterwards that it was not suitable. The company’s response was exemplary. They acknowledged my email and processed a refund immediately. Thank you. I will definitely be buying from you again if I can.

Although initially sceptical about downloads and install sites for office, this was so quick, easy with no issues.
From purchase to using office professional plus 2024 it took no more than 20 minutes.
Activated straight away and all applications work as expected. Great transaction, will use again if software needed.

Just cancelled MS Office subscription at an extortionate £59.99 a year and bought Softmall's Office Professional Plus 2024 for £29.99 as a one-off. Security updates until late 2029 so it will be fine until the end of 2029 making it £7 a year! Easily purchased and installed in less that 15 minutes. I have bought from them before and they are helpful, trustworthy with brilliant prices.

Thought it might now be horrendously complicated to buy and download Microsoft Office since the last time I bought it and installed it on my Macs it came in the form of CD ROM.
Pleased to report your process is not that fiddly so had no problem in obtaining and installing!

I must admit, I was a bit skeptical at first. But after placing the order, I received all the key details instantly. I followed the instructions provided, and everything seems to be working.
Pleasantly surprised and satisfied with the experience.

Absolutely hated your autobot services - no help at all and the fact you couldn't talk to a human a real turnoff.

In the end you made contact after hours after no response. The help was fantastic, the product fantastic and the price amazing - I've already passed on your company's details to others.

fast and efficient service. 12 hr response time ( overnight) then email chain response in minutes

Quick and easy. Clear instructions.

I made a mistake and purchased the wrong version of Office, Softmall had no hesitation in helping me by providing help to swap to the software that met my particular requirements. Their Staff were extremely helpful and understanding and the process of downloading and installing the software was clear and simple, even for a computer novice like myself

I struggled with opening the Office suite but emailed SoftMail and got prompt response which resolved issue. Great price and good service.

It was recommended to me and signing up for and paying for the product I required was straightforward.

I had an excellent experience downloading Microsoft Office for my Apple device. The entire process was straightforward and efficient, with clear instructions provided throughout. As soon as the purchase was complete, I received instant access to the product key and all the necessary installation details. The software downloaded quickly, and installation was smooth without any technical issues. It was reassuring to know that everything I needed was provided immediately, allowing me to begin using the full suite of Office applications without delay. I highly recommend this service for anyone looking for a hassle-free Microsoft Office installation on a Mac.

The product was delivered by download instantly. it was simple to install and the instructions were clear and easy to follow. It only took minutes and worked perfectly first time. It provided everything I needed.

Excellent service. Great website, easy to navigate, great selection and prices, I bought MS Office 24 and downloading was easy followed the instructions and it installed in minutes. Now using! 10 out of 10 and will recommend to my friends