I got the mystery box and everyone say you get a great deal over the amount of the £58.25 but I didn't someone there total it to be the exact price so do buy if you think you will get a great deal you... See more
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My overall experience was nothing but amazing. There was an issue with the site and payment was taken out in error. I went on the companies website and requested someone help me with my purchase/refun... See more
Support was really helpful, answered my questions extremely promptly and professionally, got my order sorted and out very quickly. An absolute joy to work with, oh and the products and prices trash ev... See more
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was un... See more
Company details
Written by the company
Soft99 is a legendary Japanese brand of car care products present on the market for over 70 years. Over the decades, the company has designed solutions that meet not only the current needs, but also respond to the challenges of tomorrow, setting trends in the world of detailing and vehicle care. Soft99 Store UK is offical online store of Soft99. We offer wide range of Soft99's products and accessories. With us, car care is pure pleasure. We offer express delivery – every order is shipped within 24 hours. Additionally, we provide free shipping on orders over £40. Our experts are also at your disposal – they will gladly provide professional advice via chat or email, helping you choose the best products for your vehicle.
Contact info
United Kingdom
- store@soft99store.co.uk
- soft99store.co.uk
4.0
Great
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Spot on
Everything spot on, well packaged and shipping was next day. Can't get better than that.
1 April 2023
Website easy to use
Website easy to use. The product range is excellent and ease of payment
18 March 2023
Good choice of products and generous…
Good choice of products and generous free delivery deal.
Website however is very clunky and slow.
12 March 2023
Website seemed a little tricky to…
Website seemed a little tricky to navigate on my android based phone. Other than that service was very quick and easy. Quick dispatch and delivery and a high quality product. Happy shopper.
28 February 2023
speedy service great products
24 February 2023
Really poor communication
Really poor communication. I placed my order and then received the order payment confirmation email and that was the last communication I have had apart from other buy more emails. 3 days after ordering I logged into my account to see that it had been dispatched. I had selected one delivery service but found the parcel today 7 days after order in my bin sent via another carrier . Whilst this was not a time critical purchase I have become used to better status communication when buying online. I have read great reviews on the products but I am seriously disappointed with the lack of communication .
18 February 2023
Ok experience.
7 February 2023
My only feedback about my experience is…
My only feedback about my experience is that some staff dont know there product, when I asked on of then what is the difference between fusso wax (£15.00) and a fusso coat (£31.45) this staff dont know the answer but I still order the valentines offer today.
14 February 2023
Fast delivery, bargain price
Fast delivery, bargain price and great products, what more needs to be said!
31 January 2023
GREAT PRODUCT SELECTION EASY ORDERING
31 January 2023
I’ve used Soft 99 a number of times and…
I’ve used Soft 99 a number of times and they are so helpful and reliable
26 January 2023
The company had a problem and called…
The company had a problem and called me, they sorted everything. WIll deffo be buying again
26 January 2023
Website could be better
Website could be better, with a more user friendly setup, but apart from that it does the job I suppose.
19 January 2023
Great service
Great products at excellent prices. The service was brilliant and I received my items rapidly
13 January 2023
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