The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The excellent advice that we received from Gary Lamb and Stephen Woo helped us to choose the reclining chairs that we wanted. Highly recommended.
Company replied
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
Salesman was very helpful snd knew his job he was very relaxed wasnt pushy an all good experience
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great experience. Stephen couldn't be more helpful, quick service and great knowledge!

Reply from Sofology - Speke Liverpool
Your assistant, Rebecca, went out of her way to be helpful. She took her time and showed us the full range of items that she thought would fit our needs and the range of covers available. I have never shopped with Sofology before, but I would certainly do so again.

Reply from Sofology - Speke Liverpool
Excellent service from start to finish
Explained everything for us would highly recommend

Reply from Sofology - Speke Liverpool
Staff member Amy was very helpful nothing was too much trouble for her . Explained everything in great detail very professional.

Reply from Sofology - Speke Liverpool
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.

Reply from Sofology - Speke Liverpool
The only down side is not being able to pay any cash in store

Reply from Sofology - Speke Liverpool
Peter was excellent helpful not at all pushy !

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Staff were amazing and welcoming. Helped and answered any questions we had.

Reply from Sofology - Speke Liverpool
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.

Reply from Sofology - Speke Liverpool
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Helpful staff name of the person helping was Stephen from the Speke branch

Reply from Sofology - Speke Liverpool
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.

Reply from Sofology - Speke Liverpool
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.