I think the young lady served me was called Lilly, sorry if that’s wrong, she was lovley & professional, straight to the point, she should have a pay rise. Havnt got my sofa yet but my experience in s... See more
Company replied
Location
Switch locationSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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See what reviewers are saying
I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more
Company replied
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more
Company replied
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom
4.7
Excellent
2K reviews
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Reply from Sofology - Slough
Thank you for sharing your experience at Sofology.
Great service
7 July 2025
Reply from Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent service from Vishal
Excellent service from Vishal, who assisted us. His knowledge was superb & if he did not know the answer, he checked with his colleagues.
Commendation to Vishal
5 July 2025
Reply from Sofology - Slough
Thank you so much for taking the time to share your wonderful feedback with us.
Garry was super helpful
We came into sofology Slough branch today and Garry was super helpful! He was not pushy, he didn’t rush us and answered all questions we had. So excited for our new sofa! Thanks Garry.
5 July 2025
Unprompted review
Reply from Sofology - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Garry for you, have a great day.
The customer service in store was very…
The customer service in store was very good, I received information about the item from someone that was knowledgeable. Overall good experience
27 June 2025
Reply from Sofology - Slough
We are plased to hear this Aubrey, thank you for sharing :-)
Reply from Sofology - Slough
Thank you so much for taking the time to leave us a fantastic review!
Reply from Sofology - Slough
Thank you for awarding us 5 stars :-)
Reply from Sofology - Slough
Thank you for awarding us 5 stars Mr Golan :-)
purchase
dealt with quickly and efficiantly though dont like links to what I dont understand
27 June 2025
Reply from Sofology - Slough
Thank you for your feedback! We're glad to hear our service was quick and efficient, as your satisfaction is our priority. We appreciate your comments about the links and will consider them to enhance our communication. Thank you for choosing Sofology Slough; we look forward to serving you again!
Very helpful and patient sales…
Very helpful and patient sales assistant! Nice store/location with a huge range to choose from. Purchased 2 three seater sofas and a footstool.
21 June 2025
Reply from Sofology - Slough
Thank you for your feedback! We're pleased our sales assistant helped you and that you liked our variety. We're excited you chose us for your two three-seater sofas and footstool. If you have questions, don't hesitate to contact us. Enjoy your new furniture, and we hope to see you again at Sofology Slough!
Reply from Sofology - Slough
Hello, thank you so much for your review. We are so happy to hear this!
good customer interface ,friendly and…
good customer interface ,friendly and informative.
14 June 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The whole experience from looking at…
The whole experience from looking at the sofas to purchasing it was easy.we we're not pressured at all and the salesman was very polite and friendly.would recommend sofology to my friends and family.great service.
18 June 2025
Reply from Sofology - Slough
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Very helpful not pushy just let us look…
Very helpful not pushy just let us look around before we decided
Would highly recommend to my friends and family
7 June 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Ellie in the slough store was wonderful…
Ellie in the slough store was wonderful , she made my query so easy and was so pleasant to deal with , I had broken my old sofa and was looking for a new one she found me the perfect one and also made the process so easy , I will never buy a sofa from any where else quality is unmatched and the service is second to none
12 June 2025
Reply from Sofology - Slough
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at our Slough store and that Ellie assisted you effectively. It's great to know she made finding a new sofa easy and enjoyable.
We appreciate your kind words and loyalty, and we look forward to welcoming you back to Sofology soon.
Mohan was the very honest and very…
Mohan was the very honest and very helpful person I really appreciate his honesty n well good communication customer service skills. I would really appreciate him and thank you.
10 June 2025
Reply from Sofology - Slough
Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Slough
Thank you for sharing your experience!
No pushy sales people
No pushy sales people. Efficient when you need help.
Pleasant experience.
6 June 2025
Reply from Sofology - Slough
Thank you so much for taking the time to leave us such a wonderful review!
Five Star Mohan!
Mohan at the Slough store was fantastic this afternoon. Made the whole process very easy.
⭐️⭐️⭐️⭐️⭐️
8 June 2025
Reply from Sofology - Slough
Thank you for your wonderful feedback! We're delighted that Mohan provided you with a fantastic experience at our Slough store. Making the process easy and enjoyable is our top priority, and it's great to know he succeeded.
Your five-star rating means a lot to us. If you need anything in the future, please reach out!
Excellent service from Vishaal
Excellent service from Vishaal. Very patience with me over the space of 3 weeks and provided good guidance in decision making! A*
8 June 2025
Reply from Sofology - Slough
Thank you for sharing your experience! We're glad Vishaal provided excellent service and patiently assisted you over three weeks. Your feedback is appreciated, and we're thrilled to receive your 5-star rating. If you need anything else, feel free to reach out. We look forward to seeing you again at Sofology Slough!
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