Sofology - Manchester Reviews 

All staff in store were so helpful and a delight to chat to ...talked us through everything..And Will who looked after us was a smiling friendly helpful young man Thsnk you

We had a very welcoming, professional and efficient visit to Sofology Manchester, AL who assisted us was great, he answered all our questions, provided us with all the information we needed, we felt comfortable purchasing 2 beautiful sofas, very nice personality, pity we could only view pics online but we understand all stores cannot have all products, AL made sure we viewed swatch of leather to ensure we picked colour, some colours differ from online pic, he gave us specific measurements and explained we had 48hr to amend order, we were able to pick a specific date in the future which was really helpful, last leather sofa I bought from serology has lasted as looks like new after almost 20 yrs, well worth the price

This is our 2nd sofa from sofology. The staff in the store were really helpful. We also found the sofa to be cheaper than most places,

He was sp good in explaining the sofa typws to me.

The salesman at the Old Trafford store (Happy) was friendly, knowledgeable and patient. Happy provided great advice. In summary, we were very pleased with the service we got and left the store delighted with our purchase.

Happy (the representatives name) was extremely helpful and explained everything in detail without any pressure
We felt very comfortable with him and would recommend his services and the company

My husband and I purchased a new sofa from Sofology, again, as it is by far our preferred store. We made few visits to the store in order to make the final decision and discussed our options with Happy, who advised us. Happy was very professional, knowledgeable and friendly. It was such a refreshing experience. Highly recommended and appreciated.

Thank you for service

We were served today by Will at the White City retail store.

Well…..What a credit of a gentleman Will is to your company! We left as happy owners of a new sofa but also walked away feeling like we had a great experience in store. Will asked us questions to what we wanted, he gave us advice & was so professional throughout our purchase, also very discreet when processing our order/finance options. Thank you so much to Will & we cannot wait to receive our new sofa 🥰

We went into the White City store. Will was really friendly and helpful. Left us to browse and didn’t pester us but was always near by to help us as and when we needed it.

I recently bought a sofa from sofology and had a great experience. The staff member who helped me,called happy
Happy and was extremely helpful from start to finish. He took the time to explain every detail and helped me look around the store to find the best sofa for my needs.
Happy clearly explained the materials, the options available, and the five-year guarantee, making everything very easy to understand. He was patient, knowledgeable, and kept checking that I was happy with everything before finalising the purchase.
His advice and information were really useful, and he made the whole process smooth and stress-free. I think he’s a great asset to the store. Thank you again for the excellent service!

Very easy to order online as I am house bound. All the measurements made it easy for me to choose my new furniture.

Fabulous salesman (Will) couldn't have been more helpful, great to do business with.

Very helpful and patient with making our purchase

Justine was very polite and very helpful.

Mr Happy
The sales rep. was very professional. Its due to his genuine advise that we decided to buy a sofa from sofology.

Called into the Manchester branch needed advice and help , Leanne did both great service and a lovely helpful lady , order placed

Thank you

Amazing sofa, so comfy and looks amazing
One star knocked off as their payment plan process was such a hassle that I ended up just paying up front instead

We had an absolutely fantastic experience at Sofology, all thanks to Leanne. From the moment we walked in, she was welcoming, friendly, and genuinely interested in helping us find the perfect sofa.
Leanne took the time to understand exactly what we were looking for, talked us through all the options, fabrics and explained everything clearly so we felt confident in our choice. Her knowledge was brilliant, and nothing was too much trouble, even when we changed our minds a couple of times!
Leanne made the whole process easy, relaxed, and enjoyable. Leanne is a credit to the company, and we couldn’t be happier with the service we received. Thank you.

Excellent advice and service. Leanne at Manchester branch was so helpful. We changed our minds on the material within 48 hours of placing the order and changing it was not a problem. Leanne fully explained everything to us and was professional and friendly.