Very helpfully staff, and addressed any questions we had. Resulting in the purchase of goods from your Inverness store.
Company replied
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very helpfully staff, and addressed any questions we had. Resulting in the purchase of goods from your Inverness store.
Company replied
Really helpful, friendly and patient service from Marissa in your Inverness store. Took a lot of time supporting me find exactly what I was looking for.
Company replied
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more
Company replied
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5* Aaron
Me and my partner were in store and couldn't settle on a sofa for 4 days! Aaron at the Inverness branch was so patient and helped us every step of the way until we finally choose the dream sofa for us!
Aaron made the process feel very relaxed and seamless, if you head in ask for Aaron!
Very pleasant staff, not pushy and very easy to speak to, Aaron made the experience very easy and straight forward
Really helpful staff without being pushy. They were happy to answer all my questions while giving me the time I needed to make my decisions.
As long as it all goes smoothly on the delivery day these 5 stars will stay. Ann was absolutely fantastic. She knew exactly what we wanted, worked hard to show us different options and then talked us through what we “should” buy and what we “could” buy as additional stuff. Thanks!
Aaron was very helpful &explained everything in great detail
A very pleasant young man a credit to your team
We visited the store in Inverness for the first time last weekend. We browsed without any pressure and asked one of the staff(Julie) for information about a sofa we were interested on.She answered our queries and we then set off to have a further look around. We returned to the sofa we were interested in and approached Julie for further information.She was not pushy at all and we were comfortable in proceeding to the sales process. Everything was explained clearly to us and we look forward to the arrival of our new sofa.
First class customer service.
The saleswoman, Christine, was very helpful and knowledgeable about the products, friendly and pleasant to deal with.
Ann was very helpful and took the time to explain options and alternatives. She was very thorough and made the process simple.
Excellent service from the Inverness branch , staff really advisable and not pushy at all
Very knowledgeable staff, well laid out store with great info boards.
Both Anne and Christine were very helpful and they explained everything fully.
Niamh in the Inverness store was extremely friendly and helpful. She gave us lots of advice and help choosing our sofas. It was a seamless process.
Found exactly what I wanted and staff were helpful
I went to Sofology in Inverness wanting a new sofa but not sure of exactly what I wanted. Aaron & a lady rep was very welcoming and took time to go through options that day id been to Black Bridge & Dfs. Because of the great service and time spent with me I managed to find exactly what I was looking for and I placed an order straight away. Thank you. I highly recommend.
I have visited the Inverness branch twice and on both occasions I was met with warm and discreet hospitality....I found Holly and Sarah particularly helpful.
I am yet to make a purchase but will return when I'm sure of what I want...
had an excellent experience working withAaron They were knowledgeable, attentive, and made the entire process smooth and stress-free. Their professionalism and genuine care for their customers really stood out. Highly recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.