We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... See more
Company replied
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... See more
Company replied
Polite, friendly , non pushy service, very helpful and informative, allowing time to consider our options.. sending email with details and pictures to review in our own home, very useful . Thank y... See more
Company replied
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... See more
Company replied
Great team, very friendly and helpful. I was purchasing my first ever new Sofa at the grand old age of 57!! I was very nervous as this is a big purchase but the sales rep wasn’t pushy and just smi... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady that served us was lovely. Answered all our questions

Reply from Sofology - Hove

Reply from Sofology - Hove
Lady who looked after us was very helpful and very friendly

Reply from Sofology - Hove
James was very helpful in the sofology shop, he made the whole experience of choosing a sofa very easy for us!

Reply from Sofology - Hove
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we were approached by Vanessa who was efficient and very helpful. She was patient whilst we made our choice. Exactly what we needed whilst making a big, important purchase.

Reply from Sofology - Hove

Reply from Sofology - Hove
Karl (Hove store) was brilliant; really knowledgeable about the sofa we wanted, and walked us through the process giving us confidence about our purchase.

Reply from Sofology - Hove
Great experience, first time for us at sofology. Came away with the most perfect sofa that meets our needs. Drew was a great giving helpful tips. Looking forward to the new sofas arriving

Reply from Sofology - Hove
The product offering is contemporary, show room beautifully spacious and well laid out , staff very knowledgeable. Vanessa was excellent and made our shopping experience very pleasurable.
I would not hesitate to recommend - Sofology is streaks ahead of their competitors- well done!

Reply from Sofology - Hove
Each and every member of the team (Drew and Karl (?))Were extremely helpful, knowledgeable and charismatic. They made us feel relaxed and looked after us and total got our style and logistic needs, in addition very personalised experience.

Reply from Sofology - Hove
The lady that served us was very knowledgable not pushy,very pleasant.

Reply from Sofology - Hove
Can’t praise the experience enough , the sofas on offer were far better quality than the competitors and the salesperson Drew was very helpful, friendly and not at all “ pushy” he explained every aspect clearly and concisely in a professional manner .

Reply from Sofology - Hove

Reply from Sofology - Hove

Reply from Sofology - Hove
Great experience with Richard and Sarah thanks

Reply from Sofology - Hove
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.