Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... See more
Company replied
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... See more
Company replied
Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John
Company replied
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... See more
Company replied
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we were approached by Vanessa who was efficient and very helpful. She was patient whilst we made our choice. Exactly what we needed whilst making a big, important purchase.

Reply from Sofology - Hove

Reply from Sofology - Hove
Karl (Hove store) was brilliant; really knowledgeable about the sofa we wanted, and walked us through the process giving us confidence about our purchase.

Reply from Sofology - Hove
Great experience, first time for us at sofology. Came away with the most perfect sofa that meets our needs. Drew was a great giving helpful tips. Looking forward to the new sofas arriving

Reply from Sofology - Hove
The product offering is contemporary, show room beautifully spacious and well laid out , staff very knowledgeable. Vanessa was excellent and made our shopping experience very pleasurable.
I would not hesitate to recommend - Sofology is streaks ahead of their competitors- well done!

Reply from Sofology - Hove
Each and every member of the team (Drew and Karl (?))Were extremely helpful, knowledgeable and charismatic. They made us feel relaxed and looked after us and total got our style and logistic needs, in addition very personalised experience.

Reply from Sofology - Hove
The lady that served us was very knowledgable not pushy,very pleasant.

Reply from Sofology - Hove
Can’t praise the experience enough , the sofas on offer were far better quality than the competitors and the salesperson Drew was very helpful, friendly and not at all “ pushy” he explained every aspect clearly and concisely in a professional manner .

Reply from Sofology - Hove

Reply from Sofology - Hove

Reply from Sofology - Hove
Great experience with Richard and Sarah thanks

Reply from Sofology - Hove
Rich was very patient & informative with our purchase. He was great at explaining all the different options. Thankyou.

Reply from Sofology - Hove
Was greeted by Richard who was very helpful and was very knowledgeable about the furniture we were interested in. Didn’t feel rushed or pressured to buy.
Richard explained the process well and we were very satisfied with his service.

Reply from Sofology - Hove
The staff were not pushy but attentive when required.
The staff member who attended us very helpful in finding the right product and colour.

Reply from Sofology - Hove
Your consultant, Drew, was very helpful and knowledgeable and spent a lot of time ensuring we made the best choice.

Reply from Sofology - Hove
We went to Hove shop and the lady that help us decide out sofas was incredibly patient and knowledgable. Great service in store.

Reply from Sofology - Hove
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.