Sofology - Hedge End Reviews 

3,216
TrustScore 5 out of 5

4.9

Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB


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Rated 5 out of 5 stars

excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... See more

Company replied

Rated 5 out of 5 stars

I didn't feel rushed and spent a couple of hours deciding looking at all the options. So much to see, and taking measurements , trying to visualise how it would look in my room, so the staff had to... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff, very helpful and polite. I brought a settee 🛋️ and a recliner chair. Looking forward to having it in my new home. Very good price.Would definitely recommend the company to my fri... See more

Rated 5 out of 5 stars

What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom

  • 03448639051

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,216)

18,821 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Wide choice, and most importantly, friendly, helpful staff

15 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Visited today 15th Feb 26.

Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊

15 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Very pleased .

Good helpful experience.

15 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service by Marie

Excellent service by Marie, very helpful and knowledgeable and makes a nice cup of tea.

14 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marie. Have a great day 😊

Rated 5 out of 5 stars

Brilliant

George and Natasha were brilliant and we couldn't ask for better service. We were given great advice without being pushed for a sale. Happily go back again, and definitely recommend to family and friends who might be looking in the future.
Thank you

14 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Thank you Radhika!

This is the first time I’ve ever ordered a sofa with Sofology and I didn’t really know what I wanted! Radhika came and introduced herself and was really helpful and considerate in her advice and suggestions as to what I might need. Together, we created an order that was bespoke for me and I left feeling extremely happy and content with both my order, and the service I received. Thank you Radhika!

13 February 2026
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Reply from Sofology - Hedge End

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Very helpful and nothing was too much…

Very helpful and nothing was too much trouble.
Great service

12 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very good experience

We came in as we needed and wanted a new sofa George helped us very well he reminded me of my uncle and made us feel at home didn’t pressure us at all in buying the sofa and it was a all round brilliant experience thank you so much George for your service and help!!!

10 January 2026
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Reply from Sofology - Hedge End

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.

Rated 5 out of 5 stars

Fantastic service from Steve

Fantastic service from Steve. He went above and beyond to support our decision on sofa making.
Thank you 😊

8 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steve. Have a great day 😊

Rated 5 out of 5 stars

We were so impressed with George from…

We were so impressed with George from Hedge end branch, he was so knowledgeable about the products, and really help us decide which sofa would suit are needs. Thank you George
Mark & Belinda Cordwell

4 February 2026
Unprompted review
Sofology - Hedge End logo

Reply from Sofology - Hedge End

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.

Rated 5 out of 5 stars

Purchased a new reclining sofa

Purchased a new reclining sofa
Great sale's people and no hard sale
Very knowledgeable and helpful

7 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Good

Good. good.

8 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Thank you for choosing Sofology!

Rated 5 out of 5 stars

My husband and I were looking for a new…

My husband and I were looking for a new sofa. We visited Sofology to see what’s available, the staff were helpful and attentive, we were helped by Sahil, we was great, super helpful and assisted with all our questions, offering suggestions to help us decide, he wasn’t pushy which we both really appreciated. Thank you so much!!!

7 February 2026
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Reply from Sofology - Hedge End

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Marie was absolutely amazing

Marie was absolutely amazing. She was very knowledgeable and understood everything we needed. Even put up with our kids.
So lovely and easy to talk to.

8 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Thank you for choosing sofology!

Rated 5 out of 5 stars

Marc’s Expertise Made All the Difference

We had a fantastic experience at Sofology in Hedge End. From the moment we walked in, we were greeted warmly and given helpful advice, then left to browse at our own pace. Marc assisted us and was absolutely brilliant—he offered great guidance without being pushy and encouraged us to take our time looking around the store and even at other nearby stores.

Marc gave us real confidence in the products and made it clear that we didn’t need to buy anything we didn’t want or need. He answered all our questions thoroughly and made us feel completely comfortable throughout our visit.

We returned the next day to purchase our sofas, but unfortunately Marc wasn’t in that day. Even so, our first experience with him was so positive that we really appreciated the help and advice he gave us. Thank you, Marc!

27 January 2026
Unprompted review
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Beautiful choices fantastic service

The very experienced sales person Natasha was very approachable and professional. She answered all of our questions and offered great insite into every aspect of the process of buying with Sofology.We felt comfortable not rushed and valued we have never bought from Sofology before and now I can't recommend it highly enough. The purchase was straightforward and easy to understand. We are looking forward to the arrival of our chosen piece of furniture and making it at home. Great experience all round.

7 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Marc was brilliant

Marc was brilliant, knew his stuff and wasn't pushy at all. Great knowledge

7 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Rated 5 out of 5 stars

Radhika was excellent

Radhika was incredibly knowledgeable about the products. Very professional and nice mannered.

7 February 2026
Sofology - Hedge End logo

Reply from Sofology - Hedge End

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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