Sofology - Glasgow Paisley Reviews 

3,043
TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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Rated 5 out of 5 stars

So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more

Company replied

Rated 5 out of 5 stars

I had already decided on my sofas and this was my final visit. Very happy with the sales experience and the help received to purchase. Here’s hoping the after sales will be as good.

Rated 4 out of 5 stars

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more

Company replied

Rated 5 out of 5 stars

As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,043)

17,212 reviews in the last 12 months

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Rated 5 out of 5 stars

Found my perfect sofa

Found my perfect sofa, excellent customer service from Jen in the Linwood store. Just looking forward to my sofa to arrive

22 January 2026
Sofology - Glasgow Paisley logo

Reply from Sofology - Glasgow Paisley

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.

Rated 5 out of 5 stars

Great service and knowledge from Kev

Great service and knowledge from Kev. Honest and very helpful. Very impressed and happy with our purchase.

24 January 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Kev, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

A bright, welcoming, well-stocked store.

The staff in the shop were all very welcoming, polite and not pushy! When we decided to ask for more information, someone helped us with our questions.
There was a good selection of sofas and range of prices.

20 January 2026
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Reply from Sofology - Glasgow Paisley

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Service

I thought the service we received today was excellent , the staff were very nice especially Cyril who was very good at explaining @ going through everything with us

23 January 2026
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Reply from Sofology - Glasgow Paisley

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Great buying experience.

Great buying experience.
Only popped in for a look and came across a great deal.
Had a lovely chat with with Brian who was fantastic to deal with and made the process very easy.
Cheers!

22 January 2026
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Reply from Sofology - Glasgow Paisley

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great customer service!

Our sales assistant Cyril was knowledgeable, professional and helpful without without being pushy.
He talked us through all our options and helped us find the perfect suite for our requirements.

21 January 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cyril. Have a great day 😊

Rated 5 out of 5 stars

Great service, no hassle from sales people

Great service, no hassle from sales people, but available to help when required which was greatly appreciated.

19 January 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 4 out of 5 stars

Relaxed atmosphere

Relaxed atmosphere, no pushy salespeople. Explained all questions clearly

13 January 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Cyril at the Paisley store was very…

Cyril at the Paisley store was very patient, helpful, and got us the corner couch we needed. Great service 😃😃

18 January 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Mia the sales assistant was very…

Mia the sales assistant was very helpful and knowledgeable, spent time with us showing all sofas we specifically asked about, very nice shopping experience.

17 January 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Mia, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

No sales pressure

Good experience at Paisley branch, no pressure, given space and time to think. Everything explained, bought a sofa. Thanks Kevin.

18 January 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

So easy to buy from and staff very…

So easy to buy from and staff very knowledgeable and supportive.

18 January 2026
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Reply from Sofology - Glasgow Paisley

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Andy was great!

Andy was great. Explained everything clearly. Pleasure to do business with.

18 January 2026
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Reply from Sofology - Glasgow Paisley

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Kevin made general chit chat with…

Kevin made general chit chat with myself and husband not trying to push us in to committing ourselves

17 January 2026
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Reply from Sofology - Glasgow Paisley

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Had a great experience with Sofology so…

Had a great experience with Sofology so far. From the moment we walked in, the service was friendly, helpful, and not pushy at all. Special shout out to Kimi, who was fantastic throughout — knowledgeable, patient, and genuinely made the whole process easy and enjoyable.

The sofas look amazing and we can’t wait for them to arrive. If delivery and quality live up to the buying experience, we’ll be very happy customers. Thanks again, Kimi!

14 January 2026
Sofology - Glasgow Paisley logo

Reply from Sofology - Glasgow Paisley

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great experience

Great experience in the store in Paisley today. We were greeted politely by Cyril who explained the store layout and was professional and helpful without being “pushy” in fact he explained that the company policy was to behave really exactly as he did, his last advice at this time, make sure you sit and try the sofas you like. After a slow wander through the displays we were approached again by Cyril asking how we were getting on, we had found the sofa style we liked and together we set about compiling the set up and combination of items we needed. Cyril was very thorough in working through this with us and the order process. My wife and I were definitely in a “buying” mode when we entered the store however if your purchasing experience is a poor one then you wont always follow through, for both of us Cyril’s manner throughout was helpful, polite, & professional.

17 January 2026
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Reply from Sofology - Glasgow Paisley

Thank you so much for taking the time to share this, what a lovely review. We’ll be sure to pass your kind words on to Cyril and the Paisley team. Thank you again for choosing us, and we hope you enjoy your new sofa just as much as you enjoyed the buying experience.

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