We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had quest... See more
Company replied
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had quest... See more
Company replied
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... See more
Company replied
Very helpful staff member Candace listened to what we wanted, gave excellent advice and information. This helped us to firm up our ideas and decide on the sofa we purchased.
Company replied
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, United Kingdom
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Reply from Sofology - Farnborough
Good experience from first walking into the shop to delivery. First class.

Reply from Sofology - Farnborough
Bought a sofa, said they’d ring the next day, three days later I phoned, told I’d get a call back in the next few days, still waiting for a call 5 days on from that call……

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough
The delivery drivers were polite it didn't take long to set up and took the polythene bags with them

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough
First of all, got my name wrong it Mr ward secondly you rang me back up to say I’m paid enough when I had and then you got the wrong address is 2 Argent Terrace not 2 Silver hill

Reply from Sofology - Farnborough
We purchased the first sofas we saw as we walked in the door! The staff were lovely, very efficient and friendly, and left us alone to decide on our purchases but were there immediately we had questions to ask. A brilliant way to spend £2500!

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough
Charlie in Farnborough was amazing! He helped us with all the steps; explained any extras and what they would do. He made our experience an absolute breeze

Reply from Sofology - Farnborough

Reply from Sofology - Farnborough
Very helpful staff member Candace listened to what we wanted, gave excellent advice and information. This helped us to firm up our ideas and decide on the sofa we purchased.

Reply from Sofology - Farnborough
Brilliant sales guy at Farnborough branch. Not pushy, good product knowledge, answered our questions succinctly . Good rap ore with him and we walked away happy with the choices we made.

Reply from Sofology - Farnborough
Huge choice and knowledgeable staff who could also leave you alone whilst you wandered around.

Reply from Sofology - Farnborough
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