Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... See more
Company replied
Location
Switch locationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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See what reviewers are saying
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... See more
Company replied
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... See more
Company replied
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Rhianna was very welcoming and…
Rhianna was very welcoming and knowledgeable without being pushy.
13 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Kamran was amazing
Kamran was amazing made the process very easy and stress free. Would buy again.
12 June 2026
Reply from Sofology - Dundee
Thank you for this great review Mrs Akhtar!
Excellent service
Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to answer any questions. Once to decision to purchase a particular sofa she explained the process very well.
7 June 2026
Reply from Sofology - Dundee
Thank you for this great review James :-)
Thank you for your help and information…
Thank you for your help and information when choosing the right sofa. Thank you to Cameron especially .
4 June 2026
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Cameron, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Dundee
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
Great customer service and friendliness from Rhiannon. Gave us space to make our decision and attentive when needed.
22 May 2026
Reply from Sofology - Dundee
Hi there, thank you for your review. Another great review for Rhiannon, we will make sure to pass this on! Have a nice day.
The young girl was very helpful to…
The young girl was very helpful to explain about our purchase
22 May 2026
Reply from Sofology - Dundee
Thank you for awarding us 5 stars James :-)
Awesome help from the Dundee store team
16 May 2026
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Seamless process from start to finish.
17 May 2026
Reply from Sofology - Dundee
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I have already submitted a great review…
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various sofas available. I cannot remember the girls name however I did learn towards the end of the sale that she was new to the company and to be honest very professional and an asset to the team.....
7 May 2026
Reply from Sofology - Dundee
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Lovely sales staff Rhianna
Lovely sales staff Rhianna , she explained everything and helped us put everything in the basket as we had not decided. Also followed up with a phone call. Not got the goods yet, but hopefully it will go as smoothly as the ordering
6 May 2026
Reply from Sofology - Dundee
Thank you for this great review Michelle :-)
Very easy viewing no hassle but always…
Very easy viewing no hassle but always ready to help when required
26 April 2026
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Nice friendly welcome and left to…
Nice friendly welcome and left to browse the great setup of sofas we were looking for
26 April 2026
Reply from Sofology - Dundee
Thank you for this great review!
Reply from Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent customer service
Excellent customer service, never felt pressurized to buy, was given time to look around. Once we decided, the sale was easy.
24 April 2026
Reply from Sofology - Dundee
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Very pleasant and knowledgeable…
Very pleasant and knowledgeable salesman who helped us get what we needed
23 April 2026
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Good customer service and found what I…
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everything to us regarding payment, cleaning etc etc.
22 April 2026
Reply from Sofology - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
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