Chester branch. Nic (Nicola) sold us 2 sofas today. We spent nearly 3k, more than intended, but delighted with our purchase. Nic was generous with her time, extremely knowledgeable and helpful and m... See more
Company replied
Location
Switch locationGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
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See what reviewers are saying
Lovely staff. Very knowledgeable and friendly. Nice big shop with plenty of room between displays. Welcoming atmosphere. Great prices. Interest free credit is nice option!
Company replied
I just wanted to share how happy my boyfriend and I are after being helped by Nic while choosing our first sofa. She was absolutely amazing from start to finish — so friendly, patient, and genuinely i... See more
Company replied
We ordered our sofas after three separate visits to Sofology. Each time staff were courteous, helpful and didn't give us the hard sell approach, which we appreciated. They asked if we needed help and... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, United Kingdom
4.9
Excellent
3K reviews
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Great service from Julia at Chester…
Great service from Julia at Chester branch, very supportive and knowledgeable
25 April 2026
Reply from Sofology - Chester
Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.
Great product just what we were looking…
Great product just what we were looking for. The lady that served us was very knowledgeable and helpful.
22 April 2026
Reply from Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Chester
Hi there, thank you for your review. Another great review for Phillip, we will make sure to pass this on! Have a nice day.
Loved my experience choosing my sofa…
Loved my experience choosing my sofa the consultant named NIC in your Chester shop certainly knew her job !!!
19 April 2026
Reply from Sofology - Chester
Hi there, thank you for your review. Another great review for Nic, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Good service and help in selecting the…
Good service and help in selecting the sofa we chose.Very helpful staff. Not pushy and gave good advice.
19 April 2026
Reply from Sofology - Chester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Lovely staff and great sofa choices.
Lovely staff. Very knowledgeable and friendly. Nice big shop with plenty of room between displays. Welcoming atmosphere. Great prices. Interest free credit is nice option!
15 April 2026
Reply from Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I was happy with agent that helped me…
I was happy with agent that helped me with choosing the chairs I chose to buy she explained every thing to me and my friend she was very helpful thank you Julia Lee
14 April 2026
Reply from Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Chester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Chester
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Fantastic
Fantastic, knowledgeable, helpful staff! Thank you so much, can’t wait for my new sofas to arrive!
13 April 2026
Reply from Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service.
Having just brought a sofa off them my experience was excellent. The person that I dealt with knowledgeable not pushy answered every question clearly.
14 April 2026
Reply from Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Good advice and helpful friendly staff
11 April 2026
Reply from Sofology - Chester
Thank you for awarding us 5 stars!
Chester branch.
Chester branch.
Nic (Nicola) sold us 2 sofas today. We spent nearly 3k, more than intended, but delighted with our purchase. Nic was generous with her time, extremely knowledgeable and helpful and made the whole experience relaxed and pleasant. Well done, Nic. Excellent customer service.
17 April 2026
Unprompted review
Reply from Sofology - Chester
Thank you for awarding us 5 stars!
Excellent patient staff
The lady who helped me work out the right sofa was helpful patient and listened to me as I tried to work out which sofa would fit my space back home.
4 April 2026
Reply from Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service and the staff were very…
Great service and the staff were very helpful and friendly
7 April 2026
Reply from Sofology - Chester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
10/10 experience
The lady who helped with our purchase was brilliant and explained everything extremely well. Fantastic customer service and advice on caring for the material, and overall a pleasant experience
18 March 2026
Reply from Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff made it enjoyable Jodie.
3 April 2026
Reply from Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Chester
Hi there, thank you for taking the time to leave a review, it's great to hear feedback like this! If there is anything at all we can help with, please let us know.
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