We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... See more
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Location
Switch locationUnit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
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A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... See more
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I visited the Cannock store and Kimberly went above and beyond to help me phoning other stores locally. I returned shortly after and once again she was friendly and went beyond excellence. Her attit... See more
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Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, United Kingdom
4.9
Excellent
3K reviews
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Linda was so good she was very…
Linda was so good she was very knowledgeable and helpful. I’m slightly deaf and she was very patient and thorough with what I was after. We already saw the sofa online and loved the style and look
27 April 2026
Reply from Sofology - Cannock
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
DO NOT BUY IN STORE
DO NOT BUY IN STORE
If you buy in store they will tell you that you have a 14 day cooling off period, this is a lie. You cannot cancel any orders past 48 hours even if they tell you otherwise. We are moving house and needed to cancel after 13 days as the new sofa will not fit and we are now trapped with it. Do not listen to the lying salespeople.
9 April 2026
Unprompted review
Reply from Sofology - Cannock
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Linda, we will make sure to pass this on! Have a nice day.
The lady who helped us was so…
The lady who helped us was so knowledgeable, and helpful, and patient...I was happy to order with her.
11 April 2026
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 4-star review. It's great to hear feedback like this!
Reply from Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful and informative
Great customer service in store by member of staff , was very informative and helpful
12 April 2026
Reply from Sofology - Cannock
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology Cannock
We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was very knowledgeable about each one and the suitability of the fabrics. She then let us take a sample home to check the colour in our lounge. We returned a few days later to make the purchase. We cannot thank her enough for the time she spent with us, she definitely made our decision easier .
12 April 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Something for everyone
There was something to suit everyone with the ability to tailor to your exact requirements.
Sales person Linda was awesome. She knew her product and sprinkled in some life advice as well.
11 April 2026
Reply from Sofology - Cannock
Thanks Sam, we are so pleased to hear that Linda was helpful in more ways than one. Take care.
Reply from Sofology - Cannock
Thank you for sharing Tracy.
Reply from Sofology - Cannock
Thank you for sharing Gisele!
Lisa at the Cannock Store
My experience with Lisa at the Cannock store was very good. Very helpful and efficient.
10 April 2026
Reply from Sofology - Cannock
Thank you for awarding us 5 stars :-)
Quick no hassle staff
6 April 2026
Reply from Sofology - Cannock
Hello, thank you so much for your review. We are so happy to hear this!
Excellent service from Shannon she was…
Excellent service from Shannon she was friendly, knowledgeable and made our time at Sofology at great experience
2 April 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Shannon, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Sunny, we will make sure to pass this on! Have a nice day.
Lisa was brilliant.
Lisa was brilliant.. She didn't push for a sale, just helped us all the way through. The service was second to none. Lisa is a credit to the company. I highly recommend sofaloghy if you are looking for a new sofa 👍👌
20 March 2026
Reply from Sofology - Cannock
Thank you for your recommendation Mrs Dean :-)
Excellent service
We were dealt with by Kimberly at the Cannock store. We received excellent service and advice. Kimberly’s attitude/approach was both friendly and efficient. We found the entire experience very refreshing with no pushy sales tactics. Very pleased with our purchase.
22 March 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Kimberly, we will make sure to pass this on! Have a nice day.
A good selection of Sofas to choose…
A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or questions, nothing was too much trouble through the process of us eventually purchasing our new leather sofa.
Once again excellent service from Kim.
22 March 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Kim, we will make sure to pass this on! Have a nice day.
The sales assistant Linda
The sales assistant Linda, took time to discuss what my requirement was. She escorted me so that I could review the range of products. When I made my choice she was very good at explaining all of the options and the required process to purchase. Good experience.
18 March 2026
Reply from Sofology - Cannock
Thank you for awarding us 5 stars Glenn :-)
Lisa was confident in the products she…
Lisa was confident in the products she was selling happy and cheerful
18 March 2026
Reply from Sofology - Cannock
Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cannock
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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