The staff were friendly and welcoming. The sales assistant was very polite and patient. She took me to try out many sofas and talked me through every stage of my purchase.
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more
Company replied
Whilst looking around you're Blackburn showroom Michael Game was most helpful with our needs. He also emailed our requirements. Thank you Michael
Company replied
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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It was a pleasant visit overall we…
It was a pleasant visit overall we didn't get pestered and when we needed we found someone to help and get our order placed
11 January 2026
Reply from Sofology - Blackburn
Thank you for sharing your experience William :-)
Fantastic experience
Fantastic experience. Been in a few times before we finally decided what we wanted. Each time Mike was fantastic. He knows the products inside and out. But more importantly he got to know us, he could then advise on styles colours etc. Never felt pressured into anything and when coming to order he took us step by step through the full process. I can’t think of anything that could have made this better.
10 January 2026
Reply from Sofology - Blackburn
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your satisfaction means everything to our team, and we're thrilled to know that we could meet your expectations. If you ever have any questions, need further assistance, or have feedback to share, please don't hesitate to reach out. We're always here to help and look forward to serving you again in the future!
Friendly helpful staff
11 January 2026
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nashrin was a great help and was…
Nashrin was a great help and was fantastic in helping us pick our sofa, she is a credit to the team
10 January 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Nashrin, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Sid, we will make sure to pass this on! Have a nice day.
Damien the salesman was very helpful…
Damien the salesman was very helpful and informative and a pleasure to deal with today.
9 January 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊
Me and my wife came to find a sofa
Me and my wife came to find a sofa, Soraya was extremely helpful, kind and just calming. Making it really easy to make a decision. Thank you again
9 January 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very helpful staff
Very helpful staff . Very efficient and really good choice for sofas
8 January 2026
Reply from Sofology - Blackburn
Thank you for taking the time to give us your feedback. 😊
A pleasurable experience
The overall experience in choosing a sofa was made easier with your member of staff called Sid. He was very helpful and knowledgeable about the product , explained about all the different materials and finishes on the suites . Gave a good input into helping us choose, without being pushy , his opinion was genuine. Thankyou for making it a pleasurable experience and looking forward to our new suite when it arrives.
7 January 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊
Friendly and knowledgeable
Very friendly, helpful, relaxed and knowledgeable! Thank you 😊
6 January 2026
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really enjoyed looking the staff was very friendly and helpful it was a very pleasant experience around the…
Really enjoyed looking around the showroom today looking at all the different sofas and harm chairs so much to choose from we are very pleased with our sofa and chair we bought
6 January 2026
Reply from Sofology - Blackburn
Thank you for sharing your experience Mr Bailey :-)
Damian was professional and friendly
Damian was professional and friendly. He used his knowledge to provide outstanding customer service. He was patient and clear in his explanations. I was extremely happy with the service he provided. 😀
2 January 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Damian, we will make sure to pass this on! Have a nice day.
We can’t thank Mike enough for his…
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we were met with excellent customer service. Mike was incredibly helpful, offering guidance and advice at every step without making us feel pressured. He’s a real credit to the company, and we wouldn’t go anywhere else for a sofa.
3 January 2026
Reply from Sofology - Blackburn
Thank you for taking the time to write this great review :-)
Excellent service
Excellent service! Couldn’t be happier with the service I have received
4 January 2026
Reply from Sofology - Blackburn
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Great customer service and process was…
Great customer service and process was fairly simple
3 January 2026
Reply from Sofology - Blackburn
What a fantastic review, thank you so much for taking the time to write this 😊
Naza was very helpful & respectful
Naza was very helpful & respectful
No pressure
Understanding to our needs
Made our visit easy
Thanks
3 January 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Naza, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Blackburn
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Excellent service from Sid in Blackburn…
Excellent service from Sid in Blackburn branch
3 January 2026
Reply from Sofology - Blackburn
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
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