The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook, When I contact them in another number, the number was blocked to, Shocking that compani... See more
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Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t com... See more
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale. Very impressed... See more
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100% Their sofa is beautiful, great quality, just like in the picture if not bett... See more
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The incorrect sofa was delivered and…
The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook,
When I contact them in another number, the number was blocked to,
Shocking that companies like this exist. Avoid them
Awful I got my settee delivered outside…
Awful I got my settee delivered outside in the rain I had to struggle to get n the house the sofa was faulty when I tried to contact them multiple times they blocked me on Facebook
Delivered faulty goods
Delivered faulty goods. Said they would replace . Now ignoring messages and blocked me. Avoid at all costs
Emailed three times for Oder samples…
Emailed three times for Oder samples and no reply or no samples !!
I love the colour of my new sofa it…
I love the colour of my new sofa it looks amazing and I have received so many compliments! I recommend sofaya to everyone searching for the perfect sofa for their homes
Purchased the sloane could not be any…
Purchased the sloane could not be any happier. Delivered my corner to the 3rd floor. Amazing service.
Lack of communication
I have tried to get a sample of material from the company who offer this service on their website. I wanted to order a sofa from them but wanted to see the material first. This was over a month ago emailed to chase and they said other samples would be sent, still nothing. No reply to emails and they don’t reply to their online chat function.
I was offered to have my sofa made to…
I was offered to have my sofa made to measure. Made and delivered within two weeks. Yes two weeks!! Amazing service.
Communication from start to finish has…
Communication from start to finish has been great. Driver was amazing. An asset to the company.
Brilliant range of fabrics and colours.
Amazing service
Amazing service, invited to factory to pick out colour and fabric in person. Really happy with my couch.
6 months old and have to find the money to buy a new sofa
Had my sofa 6 months all of the arms have caved in . Emailed the company no response. So you’re self a favour and just spend that bit more as now I have to . Buy another sofa . It’s fine if u just want to look at it .really disappointed.
Massively letting theirselves down!!
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t come and now getting no response. I really wanted to order from them, but now I don’t trust them and don’t know what colour or material to go for anyway 😡
Really good free fabric
Communication was great
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100%
Their sofa is beautiful, great quality, just like in the picture if not better. I recommend them
Ordered swatches never came its been…
Ordered swatches never came its been weeks, followed up and didn't receive a response
Helpfulness on messenger was excellent
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale.
Very impressed
Start to finish have been great
Start to finish have been great. I was able to get my couch within 3 days after being advised 7 days. Amazing service and Hams was great.
Great service and amazing products 👍
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