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Rated 5 out of 5 stars

Order placed between Xmas and New year. Got a confirmation straight away letting us know order received but won't be processed until staff return on 4th of Jan. Expected to wait 8-12 weeks got text fr... See more

Rated 5 out of 5 stars

We bought a velvet Josie sofa and couldn’t be happier. Really good quality and material at a very competitive price. We’d definitely use them again. Everything worked well including a responsive... See more

Rated 5 out of 5 stars

Great communication about the purchase and the delivery. We were a little disappointed that it wasn't available for Christmas, but you told us that when we ordered - it will last extra time having avo... See more

Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Manufacturer
  4. Furniture Store
  5. Living Room Furniture Store

Written by the company

The home of cosy sofas with the ahhh factor. Shop online and take home your dream sofa for less.


Contact info

3.8

Great

TrustScore 4 out of 5

248 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Archie soda and soda bed

Have just received our Archie 3 seater sofa and 2 seater sofa bed , in a beautiful ocean colour , I could not be happier , they are more lovely than the photos , really comfy to sit on , the fabric is luxurious . Everything went to plan and great delivery
One very happy customer indeed

6 January 2023
Unprompted review
Rated 4 out of 5 stars

Excellent service

Sammy was so very helpful & answered all my questions clearly & with sympathy, I don’t do well with technology.
You would have received a 5 * review if I could have spoken to someone on the phone.

5 December 2022
Rated 5 out of 5 stars

Good value and quality

Good value and quality
After doing a tour of all our local furniture stores, we hadn't found anything we liked or that was suitable for our room. We stumbled across Sofah from a Facebook ad so thought we'd have a look and instantly loved the the Archie collection. The showroom was a 3hr drive so contacted their team to ask a few questions and decided to take a gamble and order online - so glad we did. We bought the Archie corner sofa and matching chair. Our order was ready within the original 4-6 week estimate and was delivered in perfect condition. Both the sofa and chair are very comfortable and feel a good quality product.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Great value, lovely comfortable sofa

I ordered a Josie style sofa in beige on a speedy delivery. The sofa was delivered within 2 weeks, and was unpackaged and set up for us. The sofa is extremely comfy and supportive with reversible cushions. Would definitely order again.

7 December 2022
Rated 3 out of 5 stars

No telephone contact only emails!!

I am extremely disappointed with this company. I ordered a chair which had natural wood legs but as a neighbour took delivery he didn’t realise the dark black ones were incorrect. It was delivered on Tuesday 22nd and I have sent 5 emails telling them this and they haven’t bothered to reply. Also they don’t have a telephone line to ring so the customer feels completely helpless. I won’t be using this company again.
Update: They have now sent the correct legs so I am happy but I believe it took this review before they would contact me. I still won’t use them however as stated there is no telephone contact.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

Service received was excellent, communication was very good. The sofas are as described, comfortable and look to be very well made, only problem was the colour of the feet on one sofa but contacted Sammy and they sent out replacements straight away, very please with the service.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

A Quality sofa. Having visited the factory showroom in…

Having visited the factory showroom in Chorley I assured myself the sofa I had seen on line was comfy and well made. I don't normally buy articles of furniture on line but have to say the process was easy and I have been pleased with my purchase. Glad to support a local business too. The delivery men were well trained and very helpful. The quality of the sofa we purchased is excellent value for money and beautifully made. Thankyou !

1 November 2022
Unprompted review
Rated 4 out of 5 stars

Josie Upholstery quality great but not Legs

We bought a archie 3 seater sofa and a josie cuddle chair in July of this year. The archie sofah has been fantastic but the legs on the josie are not great, they move so to bow inward or outwards depending on which direction the sofa is moved. We have tried to firmly screw them in but then they are the wrong way round. Weve hardly sat on it incase the leg folds in and the thread breaks. The overall sofah quality is good and well upholstered.
We would’ve stuck to the archie if we had foresight.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Fab sofas!

I ordered two Josie sofas, which were delivered in around 4 weeks. I was kept up to date with delivery and the guys brought them into the room I wanted
The sofas are really solid well built pieces and they look great. At first I thought they were a bit firm but they’ve settled down to be perfectly comfy.
Would definitely recommend this company, reliable, quick to respond to queries and excellent products

31 October 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service from Sofah

Excellent service from Sofah, order placed and delivered on time. Initial query was dealt with in a timely manner prior to delivery. Extra item wasn't delivered at the same time, but my e mail was answered quickly and I'm awaiting delivery. Obviously this company place a high value on customer care.

29 October 2022
Unprompted review

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