I visited the showroom, everyone was kind and helpful. My online purchase was straight forward. Delivery was done on time. The furniture is okay, average.
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See what reviewers are saying
Our initial visit to the showroom in Schoten was a very pleasant and informative experience. Karima was patient and knowledgeable and did not try to push us into something we did not want. She was v... See more
Company replied
Very helpful service in the store at Danseart Brussels. Deliver within the scheduled window with a company that kept me abreast of their progress. Great looking sofa. This is my second buy from this... See more
Company replied
I ordered the sofa via the shop in Antwerp, everything went very smooth. There was an item from my order which was not available. Until I asked the customer service , nobody informed me if i prefer pa... See more
Company replied
Company details
About SOFACOMPANY België
Written by the company
SOFACOMPANY | Deens design voor altijd lage prijzen
Bij SOFACOMPANY ontwerpen we al onze meubels zelf en verkopen we ze rechtstreeks aan jou. Dat betekent minder tussenschakels, betere prijzen – en meubels die gemaakt zijn om het dagelijks leven aan te kunnen. Daarom geven we ook 10 jaar garantie op al onze meubels.
Meer dan 1.000 klanten hebben ons beoordeeld op Trustpilot, en we zijn trots op de mooie feedback die we gekregen hebben. We lezen en beantwoorden elke review – omdat we waarde hechten aan jouw mening en voortdurend willen verbeteren om jouw ervaring zo goed mogelijk te maken.
Of je nu online aan het rondkijken bent of een van onze winkels bezoekt, we staan voor je klaar om je te helpen bij het vinden van jouw volgende zetel – en we kijken ernaar uit om je te verwelkomen.
Bij SOFACOMPANY ontwerpen we al onze meubels zelf en verkopen we ze rechtstreeks aan jou. Dat betekent minder tussenschakels, betere prijzen – en meubels die gemaakt zijn om het dagelijks leven aan te kunnen. Daarom geven we ook 10 jaar garantie op al onze meubels.
Meer dan 1.000 klanten hebben ons beoordeeld op Trustpilot, en we zijn trots op de mooie feedback die we gekregen hebben. We lezen en beantwoorden elke review – omdat we waarde hechten aan jouw mening en voortdurend willen verbeteren om jouw ervaring zo goed mogelijk te maken.
Of je nu online aan het rondkijken bent of een van onze winkels bezoekt, we staan voor je klaar om je te helpen bij het vinden van jouw volgende zetel – en we kijken ernaar uit om je te verwelkomen.
Contact info
Mechelsesteenweg 6, BE-2000, Antwerpen, Belgium
- +32 38 08 19 88
- info-be@sofacompany.com
- sofacompany.com/nl-be
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Levering en communicatie was tip top in…
Levering en communicatie was tip top in orde. Zeer blij met mijn nieuwe sofa's.
2 January 2023
Reply from SOFACOMPANY België
Beste Songul,
Bedankt voor je mooie review! 😍
Wat fijn om te horen dat je zo tevreden bent over onze communicatie, levering en natuurlijk je nieuwe items. Hier doen we het voor.
Wij wensen je veel plezier met de Astha's!
Met vriendelijke groet,
Linda- Team SOFACOMPANY
Top hulp door Kevin in SofaCompany…
Top hulp door Kevin in SofaCompany Antwerpen. Top levering sofa en poef.
28 December 2022
Reply from SOFACOMPANY België
Beste Jelle,
Wat fijn om te lezen dat onze collega Kevin je zo fijn heeft kunnen helpen! Heel veel plezier gewenst van je nieuwe sofa en poef. Een hele fijne dag nog gewenst!
Met vriendelijke groet,
Nina - Team SOFACOMPANY
Very poor delivery service
Very poor delivery service. Even though Sofacompany said the couch will be delivered to the second floor, nevertheless they just dropped it on the ground floor and left.
20 December 2022
Reply from SOFACOMPANY België
Dear Guoda,
Many thanks for the review!
We are very sad to read that the delivery didn't go as promised. Our sincerest apologies. We will contact you immediately about this complaint.
We wish you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Great couch and great service
We initially ordered a couch which we realized would be too big for our living room. We were able to cancel the order when the couch was already scheduled to be delivered, which was great. We then ordered a different couch (Noa in beige) and absolutely love it. It's comfortable and looks great.
21 November 2022
Reply from SOFACOMPANY België
Dear Nicola,
Thank you for writing this positive review. 😊
We are happy to read that you were helped easily when cancelling the couch and ordering a new one.
Have fun with your Noa and we wish you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
dangerous when your partner does your client facing...
Good contact with the company itself; but poor delivery service. You paid for delivery on the 3th floor... and they refuse to bring it up. The agreement was written on paper; I don't need 15 minutes of discussion with the delivery guys.
So Sofacompany, choose your partners (TNS Groen in this case) wisely, because this was a 4-star experience and they made it a 3-star experience.
25 November 2022
Reply from SOFACOMPANY België
Dear Bas,
Many thanks for the review!
We are happy to read that you are so satisfied about SOFACOMPANY. We're very sorry to hear that the experience with the delivery company wasn't good at all. We will follow up on your experience with TSN Groen.
Have fun with your new Babette and wishing you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Fast and professional service
We are very happy with the sofa and with the service. Highly recommended!
5 November 2022
Reply from SOFACOMPANY België
Dear Cristian,
Thanks for your review! 😊
it's so nice to hear that you are so satisfied with us! We wish you a nice day and lots of fun with your new purchase!
Kind Regards,
Dani - Team SOFACOMPANY
Well my chair Douglas was Delivered in…
Well my chair Douglas was Delivered in good hands . An the worker a friend help me to assemble and give the style the chair deserves.
He was also very very friendly and I recommend friends to buy from Sofa Company
Best . I love it
26 July 2022
Reply from SOFACOMPANY België
Dear Oliver,
Thank you for sharing your experience with us!
We are very happy to hear that you would recommend us and that you love your Douglas sofa. 😊
Have fun with your new sofa and we wish you a lovely day Oliver!
Kind regards,
Alicia - Team SOFACOMPANY
A very pleasant experience
A very pleasant experience, design quality and price are excellent
15 July 2022
Reply from SOFACOMPANY België
Dear Felix,
Many thanks for the positive review. 😊
We are happy to read that you are so satisfied about our design quality, prices and great to hear that the experience was pleasant.
Have fun with your new furniture and wishing you a very nice day!
Best regards,
Linda - Team SOFACOMPANY
Great and fast service very efficient
16 June 2022
Reply from SOFACOMPANY België
Dear Jorge,
Many thanks for the positive review. 😊
We are happy to read that you are so satisfied about our fast service.
Have fun with your new furniture and wishing you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Reply from SOFACOMPANY België
Dear Beata,
Many thanks for the positive review. 😊
We are happy to read that you are so satisfied about our products and delivery. It brings a smile to our face.
Have fun with your new Vivica and wishing you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
always kept me informed
28 March 2022
Reply from SOFACOMPANY België
Dear David,
Thank you for your positive review.
We are happy to read that you are satisfied with our communication.
We wish you lots of fun with your Dane and a nice day!
Kind regards,
Floor - Team SOFACOMPANY
Friendly staff, great service, quality product
Staff in-store (Antwerp) were super helpful and friendly, and helped me make my choice and order. Delivery was smooth and sofa was easy to unpack and assemble. Very happy with the quality.
7 March 2022
Reply from SOFACOMPANY België
Dear Elly,
Many thanks for the positive review. 😊
We are happy to read that you are so satisfied about our products, service and quality. It brings a smile to our face.
Have fun with your new Conrad and wishing you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Good quality and customer service but delivered till ground floor only
The quality of sofa is good and it was delivered on time. We thought it would be delivered to our floor based on the info collected before the delivery. But the person who delivered it left it in the ground floor. We had call in for help and pay to transport the sofa to the second floor. Other than that, the customer service and the quality are really good!
16 February 2022
Reply from SOFACOMPANY België
Dear Ramyashree,
Many thanks for the positive review. 😊
We are happy to read that you are so satisfied about our service and quality. We're very sorry for this unfortunate experience with the delivery company.
Have fun with your new furniture and wishing you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Reply from SOFACOMPANY België
Dear Jakob,
Thank you for this positive feedback!
We're very pleased to read you're happy with the delivery and the products.
Enjoy the Vera and Georg and stay save!
Kind regards,
Margot - Team SOFACOMPANY
Good quality and service
Shop personal very kind. The response time for the delivery was shorter than the planned and that is always good, expect to receive the goods before the time.
Good quality of the materials and excellent design
12 January 2022
Reply from SOFACOMPANY België
Dear,
Many thanks for the positive review! 😊
We are happy to read that you are so satisfied about our products, service and quality. It brings a smile to our face. :)
Have fun with your new furniture and we wish you a very nice day!
Best regards,
Margot - Team SOFACOMPANY
Reply from SOFACOMPANY België
Dear Anna,
Thank you for you positive review.
We are happy to read that you are satisfied with our service and products.
Have fun with your new piece of furniture and stay safe!
Kind regards,
Floor - Team Sofacompany
de sofa had 2 issues at the delivery
de sofa had 2 issues at the delivery. One could be fixed but it's still not very solid and the other one will stay like this.
It does not seem very solid.
The service&follow up has been good and we have received a discount but it's not what we where looking for.
26 July 2021
Reply from SOFACOMPANY België
Dear Edouard,
Thank you for sharing your experience with us.
We are sorry to hear that the issues were not solved according to your satisfaction.
We will contact you today to discuss a suitable solution.
Kind Regards,
Alicia - Team Sofacompany
Reply from SOFACOMPANY België
Dear Sam,
Thank you for your review!
We are glad to read that you are happy with your experience.
Hopefully you are enjoying your Astha right now. :)
Have a nice day Sam!
Kind regards,
Alicia - Team Sofacompany
Very good products reasnably priced
Very good products reasnably priced. Thank you very much!
15 May 2021
Reply from SOFACOMPANY België
Dear Robert,
Thank you for your positive review 😊
We are happy to read you are satisfied with your new sofa and Puff No. 9.
Have fun with your Astha & Lily!
Kind regards,
Linda- Team Sofacompany
Beautiful sofa and good customer service
Very happy with the new sofa. The service and advisor in the showroom was friendly and efficient. The sofa was delivered within a few days of the order without any problem and looks great.
14 May 2021
Reply from SOFACOMPANY België
Dear Lionel,
Thank you for your positive review, this brings a smile to our faces. 😊
We are happy to read you are satisfied with your new sofa and our services.
Have fun with your Vilmar & Randi!
Kind regards,
Linda- Team Sofacompany
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