Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... See more
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At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Contact info
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, United Kingdom
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
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Excellent customer service
Quick delivery, ordered sofa on Wednesday and it was delivered on Friday morning. Had an issue and it was so nice to be able to phone and speak to someone who sorted it out immediately. Sofa looks lovely in our new kitchen. Would highly recommend this company and would use them again.
Professional Trader
In telephone conversation with staff, they were very helpful and understood our needs. The whole purchase process was easy and deliver was as stated on the website. Delighted with my purchase and would highly recommend.
good product
very quick and efficient service good…
very quick and efficient service good value for money
Orded a relaxing swivel chair from the…
Orded a relaxing swivel chair from the sofa company l was very impressed with there swift service and exellent quality chair l would definitely recommend it arrived in no time at all with DPD courier.
Really fast delivery
Really fast delivery. My chair is really well made and looks really nice I love it.
Excellent
Excellent
Good quality
Good customer service
Kept uptodate throughout
So pleased with the chair it’s so comfortable and looks fantastic and is very strong, thinking of getting another one
Very good service from ordering to…
Very good service from ordering to delivery which only took 3 working days
Easy Process
Easy website to use
Friendly person on end of phone
Good advice given
Delivered as stated
All in all a very good experience
Great
Great, everything was done as and when I was told it would be. My Sofa seems good quality. But most importantly, when I rang the company a couple of times, they were happy to answer the phone and deal promptly and pleasantly, when a lot of companies these days won’t even put a phone number on their website.
Would buy from them again.I found the two chairs with footstools…
I found the two chairs with footstools online. They were just what we were after, the description was accurate and they were a good price. There was also a personal follow-up call to make sure that we knew they would need self assembly and that once assembled they could not be returned (so open and be sure one at a time).
Excellent quick service
Excellent quick service. Kept informed of delivery process at every stage. Excellent customer service. The sofa and chair is perfect and of very high quality.
Very best customer service
Very best customer service , a great product and very good prices. The free next day delivery was exceptional. I wish I had found this company sooner
Ordered two tub chairs both arrived…
Ordered two tub chairs both arrived next day and are very good for the price I paid.Both orders were confirmed by telephone after ordering great communication thumbs up for great customer service.
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