I'd give them a zero star if I could. There was a reasonable rate for a 3-day trial. But when I actually went to sign up, the 3-day trial offer was for an extremely limited service. I was doing r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a subscription with hopes of finding out if my husband is cheating on me. Everything that they advertise is not accurate on what they actually can provide you with. My husband's phone number... See more
I’ve made multiple requests to Social Catfish to remove my personal information, and they have failed to do so. Despite following their official opt-out process more than once, my data remains... See more
!!Erin!! Thank you so much for your Service Support Kindness Patience as a customer service representative I honestly enjoyed speaking with you & greatly appreciated your help. There honestl... See more
Company details
Written by the company
We help you verify if the person that you met online is really them.
Contact info
United States
- socialcatfish.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They listen they understood they have…
They listen they understood they have they they show genuine concern and interest and I'm hoping I'll have a favorable outcome in this situation
0 stars, terrible site.
I would give this a 0 star review if I could. I used this site to try to find some knowledge on someone I was dating as they started acting suspicious. The site charged me $40 for absolutely nothing. This website is a scam. Do not use it!
Great service!
Erin completely answered all my questions and concerns. She was most excellent
Unsure? TRY IT!
I was so unsure about so much talking with someone. Chesca came on and helped me sooooo much!!! She's a wonderful asset to this company! Thank you so VERY much!!!
Chesca from Social Catfish was…
Chesca from Social Catfish was incredibly helpful when I needed some help with a search - thank you so much. The site to use if you're looking for verification on someone
The experience was great with all… #
The experience was great with all scammers in the world you need to protect yourself
Erin was a great help! Seriously!
Erin was a great help.
He was fast in solving the answer to my question(s).
So far,I'm rating this company with an A+.
Thanks again Erin!
Bait and Switch
Bait and Switch! I am an Admin on a community Facebook page. We had a lot of scammers, I joined SocialCatfish to reverse image search to determine if profiles were fake. I signed up for 6.87. They charged me 19.99. There weren't any reliable matches. Then they offered me to pay an additional 22.00 for a better reverse image search. When I contacted them about the charges, this was their response: Thank you for contacting SocialCatfish.com.
I do see that you were able to perfom a successful Image Search on June 7, 2024, if you'd like assistance with those results we would be more than happy to help!
Our stringent Refund Policy does not allow a refund in this case due to absorbing costs for providing this service, especially when the trial/plan has been used and results were provided.
Josh was excellent he found out…
Josh was excellent he found out everything I needed to know. Sadly to say my man was defiantly a cat fish. I would pay the money again if this ever happened to me again, I just hope it doesn't.
Saved from a Scammer
I had a problem with the picture I downloaded but with help from Socialcatfish representive I was able find the scammer's real name and background which saved me tens of thousands of dollars.
I had a wonderful experience
I had a wonderful experience! It was so good to be able to speak with such a knowledgeable, friendly agent as REJ. Very, very cooperative, and so pleasant. I would highly recommend Social Catfish to everyone! Thank you again!
Social Catfish has deceased people and…
Social Catfish has deceased people and will not remove them without death certificates.
It’s not like it happened recently either. If THEY did the research THEY claim to, THEY would have found out that he’d been killed in a car accident in 1995.
It’s still online and easy to find!
It was very quick and easy to use
It was very quick and easy to use, actively searching for approximately hour. Got me more information than I ever intended. I would find. I would absolutely recommend this company. When I cancelled my subscription, it was painless, and extremely easy thank you, ERIN!!
Erin was very patient and knowledgeable…
Erin was very patient and knowledgeable and gave me great assistance.
Erin was a tremendous help in answering…
Erin was a tremendous help in answering my question. I use the social catfish website to obtain information before meeting someone new. Your utube content has made me more aware of the scams that are running rampant. Thank you!
ERIN ROCKS
ERIN ROCKS. BEING CATFISHED BY AN IMPOSTER AND MAMUPULATED IS HORRIFYING. I THANK YOU FOR HELPING ME. YOU EMAILED ME LINKS THAT HELPED SO MUCH.
Erin is amazing and assisted me through…
Erin is amazing and assisted me through the process of finding information.
Erin was great
I was helped by Erin. She was very informative and extremely helpful. The company is very lucky to have someone as capable as her working there.
REJ was amazing
REJ was amazing. I had trouble doing a search and REJ stepped in and was able to assist immediately. Thank you!
I am so thankful to Erin
I am so thankful to Erin. Who helps me and assist me regarding my concern. You are guys awesome! Thank you for your excellent service. Your help was very much appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








