Always deliver. Fast shipping even coming to the US from Europe. FDA clearance is not in their control, but they've always been released (2-3 days in customs). They add stickers saying it contains nic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more
Company replied
ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more
Company replied
They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more
Company replied
Company details
Information provided by various external sources
SnusMe.com - Quality Swedish snus, at your doorstep!
Contact info
Strandgatan 28, 53130, Lidköping, Sweden
- info@snusme.com
- snusme.com
4.6
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SnusMe.com
Hi,
Smooth from start to finish, just the way it should be. Thanks for the review.
Cheers,
SnusMe Team
Reply from SnusMe.com
Hi,
Appreciate you taking the time to share that. Glad we delivered on both fronts.
Best regards,
SnusMe Team
I’ve been waiting for my order for…
I’ve been waiting for my order for three weeks no clue where it is. Awful service and not the first time I am super disappointed. It claims to have delivered my package but I never received it and there was no tracking update for weeks.
12 March 2026
Reply from SnusMe.com
Hi,
We're really sorry to hear this, especially since it's not the first time you've had issues. A package showing as delivered when you haven't received it is incredibly frustrating. Please get in touch with us at support@snusme.com with your order number and we'll do our best to get this resolved for you.
Kind regards,
SnusMe Team
Great products Great service
Ordering was easy and my snus arrived sooner than expected!
11 March 2026
Reply from SnusMe.com
Hi,
Love it when a delivery beats expectations. Thanks for the kind words, enjoy your order.
Warm regards,
SnusMe Team
You guys did great
You guys did great, I was nervous when it went through customs since it was my first order and I seen something about the fda but it was all good
10 March 2026
Reply from SnusMe.com
Hi,
We totally get the first-order nerves, especially when customs is involved. Happy to hear it all went through smoothly and that the experience put your mind at ease. Hope to see you back for a second order soon.
Cheers,
SnusMe Team
Reply from SnusMe.com
Hi,
Three days is a great result. Thanks for the kind words, happy you're enjoying the products.
Best,
SnusMe Team
Have been ordering from here for awhile…
Have been ordering from here for awhile now and they always ship quickly. Customs is always a challenge but as long as you order the accepted brands in the US I always get my shipments.
13 March 2026
Reply from SnusMe.com
Good catch, let me redo that one.
Hi,
Always great to hear from a returning customer. Thanks for sticking with us over the years, and we're glad the shipping speed has been consistently fast for you. We appreciate your loyalty.
Best regards,
SnusMe Team
It was amazing
It was amazing. So many flavors and brands to choose from, and they were great about shipping. My order came in 3 days and the box was in perfect condition. Couldn’t be more satisfied .
4 March 2026
Reply from SnusMe.com
Hi,
Three-day delivery with the box in perfect shape, that's exactly what we aim for. Glad you're enjoying the variety too, there's always something new to try. Thanks for the great review.
Cheers,
SnusMe Team
Fast shipping via UPS with a tracking…
Fast shipping via UPS with a tracking number and good price for snus.
Thank you!
13 March 2026
Reply from SnusMe.com
Hi,
Thank you for the kind words. Glad the shipping and pricing both worked out well for you.
All the best,
SnusMe Team
Reply from SnusMe.com
Hi,
Glad it all arrived without a hitch. Thanks for choosing us.
All the best,
SnusMe Team
Faster than i could’ve dreamed
ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping!
ordered at 14pm shipment was ready at 15pm.
package arrived non described and well protected. whole order was complete nothing missing. pricing is also good.
12 March 2026
Reply from SnusMe.com
Hi,
One hour from order to shipment and two days across three countries is a pace we're proud of. Really glad everything arrived in good shape and fully intact. Thanks for the detailed review, it's great to know the whole experience hit the mark.
Best regards,
SnusMe Team
Fast Delivery, but Package Always Arrives Slightly Open
Fast delivery and everything as it should be. However, the package always arrives slightly opened, and I’m not sure whether this happens at customs or because of a curious courier. Nothing has ever been missing, but I’m giving one star less because the package is always partially opened. It’s opened in such a way that someone could easily take items out one by one if they wanted to unpack the whole box.
9 March 2026
Unprompted review
Reply from SnusMe.com
Hi,
Thank you for your kind words about the delivery speed. We're sorry to hear the packaging hasn't arrived in perfect condition. While we do pack orders securely on our end, we understand how unsettling it can be to receive a package that looks like it's been tampered with. We appreciate you flagging this and will keep an eye on it to make sure our packaging holds up as well as possible during transit.
Kind regards,
SnusMe Team
Not impressed with their website
Not impressed with their website, I know I clicked 6mg then when I placed order it reverted back to 3mg, no returns no refunds no discount code for inconvenience. When I’m ordering 20 cans of Zyn at a time it sucks to get wrong ones.
12 March 2026
Unprompted review
Reply from SnusMe.com
Hi,
That sounds really frustrating, especially with a larger order like that. Getting 20 cans in the wrong strength is not a small mix-up, and we completely understand your disappointment. We'd like to look into this further and see what we can do for you, so please reach out to support@snusme.com with your order details and we'll take it from there.
Best regards,
SnusMe Team
Great Experience
Always deliver. Fast shipping even coming to the US from Europe. FDA clearance is not in their control, but they've always been released (2-3 days in customs). They add stickers saying it contains nicotine so they pass on through. Better nicotine tasting pouches compared to the states. It's legit.
11 March 2026
Reply from SnusMe.com
Hi,
Really glad to hear everything has been arriving smoothly for you in the US. It's great that you've had a consistent experience with customs clearance too. Always nice when customers discover the wider variety of flavors available over here in Europe.
Cheers,
SnusMe Team
The package arrived quickly( ordered it…
The package arrived quickly( ordered it Friday got it the next Wednesday) which is pretty crazy since it came from Sweden. The mega can had an interesting feature, a second compartment on top of the first that contained a smaller container about the size of a Zyn can so you don’t have to tote the whole can around. I found that pretty neat. The flavor is great and the first pouch lasted about 2 hours so this single can ought to last me at least 3-4 months. At roughly $65 dollars including shipping, the deal is phenomenal. I would recommend these pouches to friends who use similar products. The can will also be perfect for craft project supplies in the future. When I run out of the pouches I definitely plan on ordering another can. That won’t be for quite a while though unfortunately.
11 March 2026
Reply from SnusMe.com
Hi,
Friday to Wednesday from Sweden to the US is a solid turnaround. Glad you're enjoying the mega can, that built-in smaller compartment is a great feature for when you're on the go. Sounds like you've got plenty to last you a while, but we'll be here whenever you're ready for the next one.
All the best,
SnusMe Team
Reply from SnusMe.com
Hi,
That's what we like to hear. Thanks for taking the time to leave a review, we appreciate it.
Best,
SnusMe Team
Fast and good delivery
Fast and good delivery. I thought that my country customs vil confiscate the goods or there will be astronomical tax but everything was good and I'm happy. 10/10
10 March 2026
Reply from SnusMe.com
Hi,
Great to hear it all went through without any issues. We know customs can feel like a bit of a gamble, so we're glad everything worked out smoothly for you. Thanks for the 10/10, that really means a lot.
Warm regards,
SnusMe Team
Reply from SnusMe.com
Hi,
Thank you for your feedback! We’re happy to hear your order arrived quickly.
Best regards,
SnusMe Team
Best Supplier I’ve Found Yet.
Huge selection and surprisingly fast shipping to the U.S. Products themselves arrived double sealed and very fresh.
5/5 and will order again.
6 March 2026
Reply from SnusMe.com
Hi,
Thank you so much for your fantastic review! We’re thrilled to hear you’re pleased with our selection, fast shipping, and product freshness. We look forward to your next order!
Best regards,
SnusMe Team
Would recommend
Only ever had a problem with shipping/customs once, they were quick to reply and reconcile the issue. Great company, great customer service!
5 March 2026
Unprompted review
Reply from SnusMe.com
Hi,
Thank you for your kind words! We’re happy to hear our team was able to resolve the issue quickly and that you’re satisfied with our service.
Best regards,
SnusMe Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.