SnusMe.com Reviews 3,640

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, with many orders arriving quickly even from overseas. People are consistently satisfied with the product quality and the wide selection available, often highlighting that prices are competitive and offer good value compared to local options. The ordering process is generally described as easy and efficient. However, some customers occasionally experienced issues with their orders, such as missing items or receiving incorrect products. A few people also noted concerns about packages arriving partially opened or damaged, and some mentioned that shipping fees can be high. Additionally, a small number of reviewers reported problems with customs, including delays or issues with delivery, and a few felt that the product received did not match their expectations regarding strength or authenticity.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

People report positive experiences with product, often praising the freshness, quality, and variety of items.... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the fast processing and shipping, with... See more

Price

Customers consistently note positive experiences with price, often describing them as good, great, or cheap.... See more

Quality

Users describe positive interactions with quality. Many customers praise the freshness of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always deliver. Fast shipping even coming to the US from Europe. FDA clearance is not in their control, but they've always been released (2-3 days in customs). They add stickers saying it contains nic... See more

Company replied

Rated 5 out of 5 stars

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied


Company details

  1. Tobacco Exporter
  2. Tobacco Shop
  3. Tobacco Supplier

Information provided by various external sources

SnusMe.com - Quality Swedish snus, at your doorstep!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Everything was great

Company was great, customs held up for a bit but let it go fairly quickly

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re pleased to hear you had a good experience overall and that customs released your package without too much delay.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

very good!!!

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you’re pleased with your experience.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

My first order

As a first purchase order, my experience was very positive.
Very nice website and the purchase procedure very simple.
Precise and timely delivery service.

26 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re delighted to hear your first purchase went smoothly and that you found our website easy to use. It’s great to know the delivery met your expectations as well.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Bim Bom candy

You didnt send Bim Bom candies with my last couple orders, but this time you did. I loved the red flavor.
The pouches are great too but this was a given

25 February 2026
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Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re happy to hear you enjoyed the red Bim Bom candies this time and that you’re pleased with the pouches as always. We appreciate your continued support.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Recommended

Easy to order, fast delivery

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re glad the ordering process was simple and that your delivery arrived quickly.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

I was sent the wrong flavor this order

I was sent the wrong flavor this order. 2 orders ago my order was stopped at customs for a month because it was labeled different then what was actually in the box. I am a repeat customer and am grateful but this has not been going well.

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for taking the time to share your feedback. I understand from our support team that this issue has now been resolved, and we’re truly sorry for the mix‑up and the earlier customs delay. We appreciate your continued trust despite these setbacks and are working to ensure your future orders go smoothly.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great from beginning to end

Great from beginning to end

25 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear everything went smoothly from start to finish.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery

24 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re pleased to know your order arrived quickly.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great experience

Great experience

24 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad to hear you had a great experience with us.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Good company first order was really…

Good company first order was really delayed but they refunded it the second order was there fast.

13 October 2025
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for sharing your experience. We’re sorry about the delay with your first order but glad the second one arrived quickly. We appreciate your understanding and continued trust in us.

Best regards,
SnusMe Team

Rated 1 out of 5 stars

Got nothing

Didnt get my parcel delivered and the delivery was said to be here last week Wednesday its Tuesday now and its supposed to be here but it isnt.

24 February 2026
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Reply from SnusMe.com

Hi,

We’re sorry to hear that your parcel still hasn’t arrived. Our support team is already working on resolving this issue and will stay in contact with you until we find a solution.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Variety of flavors unlike where I live…

Variety of flavors unlike where I live and so far I’ve liked everything I’ve bought from them and will definitely be buying more in a couple months

23 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you’re enjoying the variety of flavors and have been pleased with your purchases so far. We look forward to your next order.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

They did a great job

The order was complete, support was friendly, I just wish they had other options for deliveries than UPS...
But apart from that, you can blindly buy here.

17 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback and kind words about our support team. We appreciate your suggestion regarding shipping options and will take it into consideration for future improvements. It’s great to know you’re confident shopping with us.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Excellent choice

Excellent choice, reasonable prices & fast shipping!

23 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re happy to hear you’re pleased with our selection, pricing, and quick delivery.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Thank you all delived in time and gift…

Thank you all delived in time and gift are inside box!

23 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad your order arrived on time and that you enjoyed the little gift included in your package.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Always a super experience

Fourth or fifth time ordering. Site is always easy to navigate, selection is plentiful, and the quality is superb. Shipping has become a bit pricey (tariffs policy, I imagine), but still the best bulk pricing around for high quality products.

16 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your continued trust and thoughtful feedback. We’re happy to hear you enjoy our website, selection, and product quality. We understand your note about shipping costs and appreciate your understanding regarding tariffs.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Got the product quickly!

Got the product quickly!

20 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your feedback! We’re glad to hear your order arrived quickly and that you’re satisfied with the experience.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Review

Recieved my track & trace quickly

Package in great condition

Delivery was very quick

They gave a couple of extra pouches for free

option to use paypal

cant rate their customer service, since i did not need any

10/10 will use again

20 February 2026
Unprompted review
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for the detailed feedback! We’re delighted to hear everything went smoothly, from the quick tracking update to the fast delivery. Glad you appreciated the little extra pouches too, we look forward to your next order!

Best regards,
SnusMe Team

Rated 5 out of 5 stars

high-quality products and fast shipping…

high-quality products and fast shipping to Thailand. Will use more often

20 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re happy to hear you’re pleased with the quality of our products and the quick delivery to Thailand. We look forward to serving you again soon.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Very good

Very good
Service

19 February 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thank you for your review! We’re glad to hear you’re pleased with our service.

Best regards,
SnusMe Team

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