Snushaven Reviews 133

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Customers generally praise the products for their quality and variety, with many expressing satisfaction with their purchases. Many people also report fast delivery times, often receiving their orders within a few days, and appreciate the inclusion of free items with their orders. However, a significant number of people were dissatisfied with the customer service, citing unresponsiveness and a lack of support when issues arose. Some reviewers also experienced problems with their orders, including incorrect items, missing products, or packages being lost or delayed, with some waiting weeks or even months for their deliveries.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers report issues such as missing items,... See more

Product

Consumers generally find the product to be positive, highlighting good quality, a wide selection of flavors... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Response time

People report negative experiences with response times. Many customers express frustration over significant... See more

Customer service

Reviewers express widespread dissatisfaction with customer service. Many consumers report issues such as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi ! Everythink was fine until order arives to Poland . Customs wants almost 10 Euro to get my package from PostOffice. So I spent 9 Euro for shipping/handling and same amount for the customs. Next... See more

Rated 3 out of 5 stars

I ordered a month or two ago and the delivery took 2 weeks to Arrive, and the one I was the most excited about was the Cuba cola I ordered but I ended up receiving a cherry one instead other than that... See more

Rated 4 out of 5 stars

Previously I wrote a negative review , but today my package has arrived after 3 weeks . So I must take it back and say this site is not a scam but a normal site . It just takes them longer than usual... See more

Company replied


Company details

Written by the company

We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.


Contact info

3.2

Average

TrustScore 3 out of 5

133 reviews

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Replied to 2% of negative reviews

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Rated 5 out of 5 stars

Thank you Ian

all around was great service by Ian had lost my order and managed to get me my order back and add on a couple of tubs which i wanted while catering around the fact a couple tubs i wanted were out of stock. 100% the best service ive had dealing with customer service about snus.

2 November 2024
Unprompted review
Show reviews in all languages. (133 reviews)

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