Easy order and quick delivery coupled with great pricing makes snusbolaget my go-to shop for nicotine pouches. I have been purchasing my monthly supply for over a year and their customer service is fa... See more
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See what reviewers are saying
They are great, never had any problems, quick delivery and good customer service
The shipping was amazing and didnt take a long time, thank you for the experience. And i have a question I hope you are doing well. My name is Abdul Semin, and I am reaching out to ex... See more
Always in stock, always fast shipping, consistent service every time. Wish all companies could be like this!
Company replied
Company details
Written by the company
Snusbolaget är Sveriges största snusbutik med över 800 sorters snus, vitt snus och andra närliggande produktkategorier. Liksom många andra bolag startade Snusbolaget i ett garage. Skillnaden var bara att vårt garage inte var fullt av sladdar och datorer, utan av snus och kartonger av olika storlekar. Redan från första start valde vi att fokusera på enkelhet, stort utbud och bra service. Mycket har förändrats sedan dess, men inte det. Hos oss köper du alltid färskt snus. Utöver dosor och stock-pris har vi också 30- och 50-pack. För dig som vill testa en nyhet hittar du dessa under Erbjudanden. Under sidan Bara hos oss hittar du förlanserade produkter som endast finns hos Snusbolaget. Störst utbud Vi har allt i lager, både din favorit och de senaste nyheterna. Tillsammans med tillverkarna har vi också tagit fram exklusiva snussorter du bara kan köpa på Snusbolaget. Svar från gänget på kundservice får du varje dag 09.00 till 19.00 via telefon, chatt eller e-post.
Contact info
Östgötagatan 12, 116 25, Stockholm, Sweden
- 08 - 517 910 94
- hej@snusbolaget.se
- snusbolaget.se
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Annoying requests to leave feedback
Annoying requests to leave feedback. Here you are, Snusbilaget
9 June 2025
Reply from Snusbolaget.se
Hey!
Thank you for your feedback.
We’re sorry if our requests for reviews felt intrusive — that was never our intention.
We truly value our customers’ opinions and are always looking to improve. We appreciate you taking the time to share yours.
Have a great day,
Elsa
Satisfied snuser
Lightning fast delivery & they always have the brands I want in stock (at a better price than in-store).
13 June 2025
Reply from Snusbolaget.se
Hi! 😄
Thanks for the feedback! We like to hear you enjoy our fast delivery and that we have your favorite brands in stock with at better prices than in-store! ⚡️
Looking forward to helping you again soon!
Best regards,
Wilma
Kanon!!!!!
15 June 2025
Reply from Snusbolaget.se
Hej Anton
Stort tack! Vi blir superglada av sån här feedback 💙
Med vänliga hälsningar,
Leo
Exactly what you order and fast delivery.
All the time delivery is coming fast and always packed very nicely.
Never had any problem.
18 June 2025
Unprompted review
Reply from Snusbolaget.se
Hi,
Thank you so much for your kind feedback! I’m glad to hear that the delivery was fast and smooth. We hope to continue providing quick and seamless service in the future.
Please don’t hesitate to reach out if you need anything else.
Best regards,
Erica
Reply from Snusbolaget.se
Hi Bartosz,
Thank you so much for the kind words! We're happy to hear you're pleased with both our service and delivery speed.
You're always welcome back!
Best regards,
Ulrik
Happy with the product and good…
Happy with the product and good customer service.
13 March 2025
Unprompted review
Reply from Snusbolaget.se
Hi Justin!
Thank you for your kind review! 😊
We're so glad to hear that you're happy with both the product and our customer service. Your satisfaction is really important to us, and we're always here to help if you need anything.
Looking forward to serving you again soon!
Best regards,
Viktor
Good product!
27 September 2024
Unprompted review
Reply from Snusbolaget.se
Hi Politimi,
Thanks for the positive review!
We're committed to providing quality products and are happy to hear you’re pleased with yours.
Best regards,
Mia
Reply from Snusbolaget.se
Hi Akhtar,
Thank you so much for your kind words! We're thrilled to hear that you're happy with our service. If you ever need anything else, feel free to reach out!
Best regards,
Olivia
Reply from Snusbolaget.se
Hello Bobby,
Thank you for reaching out to us.
Currently, we are unable to ship snus to Denmark. We understand that this is disappointing, and we’re sorry for any inconvenience this may cause.
However, we are continually evaluating our shipping options and hope to offer delivery to Denmark in the future. We appreciate your patience and understanding.
If you have any other questions or need assistance with anything else, please let us know.
Best regards,
Olivia
payment process too long
24 August 2024
Unprompted review
Reply from Snusbolaget.se
Hi Andrew,
Thank you for reaching out and sharing your feedback regarding the payment process. I’m sorry to hear that you’re experiencing delays.
To help make the payment process smoother, please try the following steps:
Try a Different Browser: Sometimes, issues with the payment process can be related to the web browser. Please try accessing the payment page using a different browser, such as Google Chrome, Firefox, or Safari.
Clear Browser Cache: Clearing your browser’s cache and cookies can resolve many issues. Go to your browser’s settings and clear your cache, then try the payment process again.
Update Your Browser: Ensure that you are using the latest version of your web browser. Outdated browsers can sometimes cause compatibility issues.
Disable Browser Extensions: Certain browser extensions or plugins might interfere with the payment process. Try disabling any extensions temporarily and attempt the payment again.
Check Internet Connection: A slow or unstable internet connection can impact the payment process. Ensure you have a stable and strong internet connection.
Try a Different Device: If possible, try completing the payment on a different device, such as another computer or smartphone, to see if the issue persists.
If you continue to experience difficulties after trying these steps, please let us know. We are here to assist you further and ensure that you have a smooth experience.
Thank you for your patience and understanding.
Best regards,
Olivia
Always quick and good prices
15 August 2024
Unprompted review
Reply from Snusbolaget.se
Hi Rafael,
Thank you for your feedback! We’re pleased to hear that you find our service quick and our prices good. We strive to maintain both efficiency and value for our customers.
Best regards,
Olivia
All good !!!
28 June 2024
Unprompted review
Reply from Snusbolaget.se
Hello,
Thank you for your kind feedback!
We are delighted to hear that you have had a great experience with us and that everything has felt good for you.
We appreciate you sharing this and for choosing us :)
Best regards,
Gina
Reply from Snusbolaget.se
Hej Georgios,
Thank you for your feedback!
We are thrilled to hear that you are satisfied with our service. Your satisfaction is our top priority, and we look forward to continuing to serve you well!
Have a nice weekend :)
Best regards,
Leo
Reply from Snusbolaget.se
Hello!
Thank you so much for your feedback!
We're delighted to hear that you found our service both good and fast. Providing efficient service is a top priority for us, and it's wonderful to know that we were able to meet your expectations in this regard.
Your support means a lot to us, and we look forward to continuing to provide you with top-notch service in the future.
Have a great day!
Best regards,
Danielle
Reply from Snusbolaget.se
Tack för ditt omdöme! Ha en fin och härlig dag.
Stole my money and do not reply
My order is over a week late with no sign of delivery.
I have sent 3 emails without a response.
They have basically stolen 700kr from me.
DO NOT SHOP HERE
3 January 2024
Unprompted review
Reply from Snusbolaget.se
Hi Andrew,
Thank you for the review.
Of course, it's not enjoyable if you've had a less than satisfactory experience. We can see that you've been in touch with our customer support, and we have already responded to you. If there are any remaining questions or concerns, please feel free to contact us there again, and we'll be more than happy to help clarify any uncertainties.
Wishing you a wonderful day!
Best regards,
Lukas
Amazing service and good price
They have a fantastic service and a lot to choose from to very good prices
8 September 2023
Unprompted review
Reply from Snusbolaget.se
Hi Mats,
Thank you for the nice review and we are glad to here that you like your experience with us, always appreciated when you customers are satisfied and take the time to give us som great feedback!
If any questions arise, you are more than welcome to contact our support, and we will be happy to help you further.
Wishing you a nice evening!
Sincerely,
Kasper
Quick delivery is fantastic!
30 August 2023
Unprompted review
Reply from Snusbolaget.se
Hi Angelo,
Thank you for your review and how nice to here that the delivery went quickly for you! We have our fast warehouse that picks all orders and our shipping companies to thank for it.
Have a super nice afternoon and do not hesitate to contact our customer support if you have any questions.
Sincerely,
Alfons
No issues for the past year
No issues for the past year. Excellent platform.
28 July 2023
Unprompted review
Reply from Snusbolaget.se
Hi Portia,
Thank you for taking the time to write a nice review! 😍 We are very happy to hear about your experience with us. ❤
If you have any questions, you are welcome to contact our customer support.
Have a wonderful weekend!
Best regards,
August
Nice prices and fast deliveries!
1 June 2023
Unprompted review
Reply from Snusbolaget.se
Tack för ditt omdöme! Ha en fin och härlig dag.
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