I first bought a soft & warm mink throw blanket for our new born baby from Snug City a year ago after my sister's recommendation after moving to the UK. Since then, my wife and I only buy our blankets... See more
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This mattress topper cover was advertised as cool max brand. When i received it, discovered it was not thee same as advertised and not cool max. Feeling misled. Tried calling Snug city and left messag... See more
The reason why I bought this mattress topper was because the costumer service guy was such a good assistant and he made this recommendation which I decided to follow. And he was right, since I receive... See more
Brilliant product. I bought two and they have transformed spare mattresses that, although not much used, had become so uncomfortable with springs that were far too evident and produced broken nights... See more
Company details
Written by the company
Snugcity.com offers premium quality pillows, duvets, mattresses, seat pads and blankets online for best price. Shop now and avail huge discounts
Contact info
87 Carr Road, BB97SS, Nelson, United Kingdom
- +44 1282 505070
- contact@snugcity.com
- snugcity.co.uk
4.2
Great
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good product at reasonable price and…
Good product at reasonable price and delivered quickly
16 September 2026
The topper advertised is not not one…
The topper advertised is not not one received, not as as thick does not look like as advertised, advise not to buy!
20 May 2026
Unprompted review
Can’t get in touch for returns
Bought two sheets via Tesco marketplace and need to return one. Sent 3 emails and tried to call - states number not in service. Will have to do a chargeback I think. So disappointing & waste of time!
29 April 2026
Unprompted review
Super quick delivery
Super quick delivery! Product as described. Second time using them and no issues. Competitive for feather duvets. Thank you
20 April 2026
Great price for a top quality duvet
7 April 2026
Duvet set
This item was of excellent quality & vibrant colour. I would thoroughly recommend.
6 February 2026
Really Pleased
Delivered on time, quality of product (Goose Down Duvet) exceeded expectations. Really pleased.
8 February 2026
Arrived very quickly
Arrived very quickly, no problem installing them, and they seem to have made the sofa a little firmer but still comfortable
2 January 2026
Very good price and fast delivery
Very good price and fast delivery. The quality is lovely.
27 July 2025
I ordered a mattress topper from Snug…
I ordered a mattress topper from Snug City Limited. Delivery was quick, and the product quality is decent. However, the topper didn’t match the advertised description, leaving me disappointed. Customer service was unresponsive after my inquiry. While some aspects are good, it’s not entirely as expected. Mixed feelings, honestly.
27 February 2025
Unprompted review
Do not buy from this company
Do not buy from this company! Placed a duplicate order by mistake and they have ignored all email and phone contact. Stay clear as you will lose your money!
4 October 2024
Unprompted review
Excellent product and service
This is the second mattress topper I've ordered. Great product and price. Speedy delivery.
16 April 2024
Unprompted review
The mattress cover didn't fit
The mattress cover didn't fit. It was not a standard single bed size.
31 December 2023
5* for Snug City as the mattress topper…
5* for Snug City as the mattress topper is well made, lovely quality fabric, and feels like sleeping on a cloud. Ordering and delivery was quick and easy. Would not hesitate to use them again.
16 January 2024
They turned out just as hoped for
The booster cushions turned out just as hoped for with extra fast delivery. Very comfy and a true colour.
We are delighted.
3 January 2024
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