Snug as a BugReviews 

693
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Shipping is bloody insane O_O plus the quality of the products is okay but no where near the hype.

Company replied

Rated 1 out of 5 stars

This is not the snugasabug onesie company it's a hand made potters bags and totes. They changed the company or sold the domain name cause they don't sell onesies any more.

Company replied

Rated 1 out of 5 stars

I paid $25 for express shipping because it said that it would arrive in 1-2 days. It actually arrived 7 days later after Christmas. When I wrote to the company they blamed me for not reading the fine... See more

Company replied

Rated 1 out of 5 stars

This is a fraud company by name of snug clothing. I have ordered night suit and they have a very cheap quality blanket instead and took the amount in cash from me. Please do not purchase anything from... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

As Canadians, we know how to keep warm in the most fun and functional way possible. If you’ve never worn a onesie, you have no idea what you’re missing. We’ve been in the onesie business for over a decade, outfitting ski teams, families on vacation, groups of guys heading to the super bowl, dance crews, summer camps, company gatherings, bachelor and bachelorette parties, sport teams, university dorms, you name it. But most importantly, we outfit folks who like to celebrate their quirky side in the most comfortable way imaginable.


Contact info

1.1

Bad

TrustScore 1 out of 5

693 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.1

All reviews

(693)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas presents

I bought 6 Snug-as-a-Bug for Christmas presents and everyone were so excited to get them! They are all enjoying their Snug as a bug especially since it's been very cold during this Christmas Holiday. I was told that they were super comfortable & cozy and they especially love the feet part!!
I was extremely happy with the prompt delivery!

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Best Onesies Around!!

My family was so excited to receive their matching onesies. Snug as a Bug has the very best quality items and I will be purchasing for years to come.

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Excellent Excellent.

Excellent Excellent Excellent.. quality product. Fast delivery.. great fit.. great material. I ordered 10 sets of pjs from a kids size 4 to 2XL (for a man that’s 6’4”-230 lbs) and they alll fit super roomy and comfortable. 5 stars all day 👍🏽👍🏽👍🏽

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Love the quality, cuffs a bit tight. You will be warm!

Love the quality, material is soft and fuzzy and my boyfriend is really enjoying it. My boyfriend says its very very warm. Sometimes too warm. The only feedback he would give would be make the arm cuffs a bit looser...he has a size medium and is a lean person but struggles to roll up the sleeves to the elbow when he feels hot as they are cut a bit tight.

I personally wish the full body front zipper would go lower for easier access to "special gentleman parts" while he is wearing it :) I am certain he agrees with that!

31 December 2017
Unprompted review
Rated 2 out of 5 stars

Tear in Sleeve the First Day

I like the product; however, on the first day of wearing my onesie the seam between the sleeve and the cuff tore. I was engaged in normal physical activity and was not doing anything out of the ordinary. The sleeve did not get caught or snagged on anything--it simply pulled apart. This was disappointing, particularly given the cost of the garment.

30 December 2017
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Thank you for your feedback! We would welcome a call to come to a satisfactory solution to this issue. It sounds like this garment seam was not sewn as closely as needed. Toll free 1 800 539 9517. Kind Regards, The Snug Team

Rated 5 out of 5 stars

Holiday PJ’s

I ordered 4 pjs (2- all in ones and 2- pants) for this year’s family holiday pjs. This was a perfect purchase. Warm and soft fabric. Worth the money and quick shipping. My family loved them and we will definitely reorder for next year’s pjs.

30 December 2017
Unprompted review
Rated 5 out of 5 stars

What Amazing Customer Service

What Amazing Customer Service!

No, seriously, I work in Customer Service and I'm not even this good! They messaged me within 20 minutes of making my orders and asked if they could ship items together to save me money. Also I was so satisfied with the items - I got a matching outfit for my dog, my fiance, and myself. You might think "that sounds ridiculous" - well, my dog and my fiance thought so too, but I got adorable Christmas pictures and the snuggliest pajamas, so I'm the real winner here.

(Also, I've seen my fiance wear his pants 8 times, and we've had them for 9 days - I think he likes them!)

10 out of 10 should recommend, and if they don't, they're wrong.

29 December 2017
Unprompted review

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