Thats is disappointed fake page. I ordered plasma pen on 5th of December. Until now no movement... nobody chat on chat even if you can see they are there(green light shows), Nobody answering in any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently ordered this device in order to save money in the long run. I had the procedure carried out a few years ago professionally & I must say so far so good! The pen is easy enough to use & the c... See more
Company replied
I have mixed reviews as the Plasma pen works good enough but once you use your needles don't expect to get refills. The company never has them in stock. I have waited almost a year now and they keep t... See more
Snow Skin Co makes live chat really live around the clock. The operators are professional, friendly and warm hearted. They explain the product in details as much as they can, and leave the session onl... See more
Company details
Written by the company
Founded in Canada 5 years ago, we have supplied; practices, clinics, and estheticians around the United States, Europe, & Australia. We are Snow Skin Co The Plasma Pen Company.
Contact info
2.9
Average
50 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never received my product
I was supposed so received my pens in 10 days... that was a month and a half ago and I still have not received.
18 June 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
We’re very sorry about that! You most likely ordered around March/April when we were shipping from our international warehouse. We’re now shipping from the USA with 3-5 day shipping. You can contact us at info@snowskinco.com and we can arrange shipping from our US warehouse for you so you can get it within 3-5 days.
Online chat answers my immediate…
Online chat answers my immediate questions
16 June 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thank you for the kind review! Our main focus here at Snow Skin Co is our customer support/experience.
I received my plasma pen today and…
I received my plasma pen today and already used it on all the sebaceous hyperplasia I have on my face. The sting is there but lessens as the minutes go by. Not bad pain at all. I will continue to give updates as soon as the scabs fall off. Thank you!
Sincerely,
Gracy
12 June 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thank you for the kind words Gracy! We're glad you're having a great experience with our plasma pen. If you have any questions don't hesitate to contact us at info@snowskinco.com and we'll get back to you within 12 hours MAX.
Reply from Snow Skin Co The Plasma Pen Company
That’s great! We hope you have a great experience with our plasma pen!
The price for the equipment was…
The price for the equipment was awesome. I look forward to using my machine. I will give you further update on the performance of the Fibroblast Pen.
8 June 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thank you for your giving your input Spring!
Great Products and Service
Amazing product! Customer service and ownership is top notch! They talk to you and respond like you are a friend not a customer! Would recommend this company and their products to everyone.
3 June 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thanks Nick! We appreciate the kind words :)
Quick response from customer service
Fast response to my concern, waiting to try the product.
13 May 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thank you Entela. We appreciate your review! If you have any more questions feel free to continue voicing your concerns and we’ll be there to help you right away :)
It works really well I'm impressed with…
It works really well I'm impressed with it I've had it professionally done one time. Keep up the good work
12 May 2020
Unprompted review
Reply from Snow Skin Co The Plasma Pen Company
Thank you Elsa, We appreciate the kind review!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.