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Bullshit
Bullshit, they send bullshit, newer buy anything. They dont’t give return adrress, i hope that klarna no paid anything for they, becous i wont pay anythin this shit camera 🖕
They are absolute scammers
They are absolute scammers. The camera is incomplete — no 4K, no Bluetooth, none of the features they advertise on the website. Support is nonexistent.
total garbage & bad customer service...
after waiting for 10+ days for the order to ship i opened the package & it was not the same product like advertised. it look like a ripoff from Temu ( it comes from china btw). There was no lancard or SD card in the package like advertised and the product did not look like the website.
After contacting the service center i got an 25% discount and could hold on to the product but i did not accept it, after they tried to laugh all my complaints away they offered me 40% off.
Now i'm waiting for a return adress so i could retour this (at own cost btw) because i do not want them to have anything of my money! 1 payed by klarna & hope to get it back before the payment deadline.
Don't be fooled by this scam company please, its not worth it!
Missing parts in the package
Just recieved the camera 3 weeks after purchasing it.
The magnetic keychain is missing, and aftet reading the previous reviews it doesn’t even seem to make sense to try and get in contact with snowmotion.
I tried to record at home, funny colors. Probably can’t try it for ot’s purpose, since the magnetic part is missing..
Action Camera
I bought an action camera. I received it after a month instead of the 5-day shipping they promised. The product was incomplete, missing the magnetic mount. After complaining, I received a partial refund (25%) so I could buy it myself. Then, I had the chance to try the camera on the slopes. The video quality was horrible; the trees looked vibrant green and the snow looked blue. I complained to them, asking for a solution or a refund. It has been two months, three emails, and a message on their website, and I haven't received an answer or any help. I sincerely do not recommend buying anything from them, as the quality is not what I expected and the customer service is non-existent.
I bought a peak Motion Pro That was nothing like publicized. Very bad costumer support. No return or refund possible
I bought a peak Motion Pro, that had a white label and did not correspond physically and technically to the câmara I shown in the site. No Wi-Fi or BT available and the acessories we re not complete, missing the main one the magnetic holder. When I asked for support, had no answer, when I requested ti change this product for the peak Vision Pro, customer support answered immediately. They trying to trick me, until I said I just wanted to return the product. Then costumer support did not answer no more.
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