Ski'n Save Snow Holidays Reviews 

34
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

In my experience, had our snow trip booked last year but then got an email from them to cancel due to covid restrictions and again couldn't use it this year so i asked for a refund however the managem... See more

Rated 5 out of 5 stars

This is our first time going to the snow and we were a little bit apprehensive about it. We were very lucky to find Lisa, from Ski 'n Save Snow Holidays who is simply wonderful and takes the time to... See more

Rated 5 out of 5 stars

We've only just booked so far, but the experience has been great. Lisa from Ski'n Save Snow Holidays has been really helpful and super efficient and quick with getting back to me with requested info... See more

Rated 5 out of 5 stars

We booked our Thredbo ski vacation with Ski'n Save Snow Holidays as a friend recommended them and we were impressed with their professionalism. They were very knowledgeable about the resort and very... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

The staff at Ski 'n Save Snow Holidays have an intimate knowledge of the snow holiday properties in Thredbo Alpine Resort, Selwyn Snowfields, Perisher Resort, Falls Creek Ski Resort, Mt Hotham Ski Resort and Mt Buller Alpine Ski Resort, as well as, accommodation in the off-mountain towns of Jindabyne and Adaminaby.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

34 reviews

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1.6

All reviews

(34)

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Rated 1 out of 5 stars

Management is rude

In my experience, had our snow trip booked last year but then got an email from them to cancel due to covid restrictions and again couldn't use it this year so i asked for a refund however the management was very rude and unaccomodating. They rules need to be vetted by Legal as it never stated admin fee but they still charged us for it and refused to refund me the total amount I put down as a deposit. Apparently 'cancellation fee is admin fee' according to them. She has not replied to my email and just stated: end of discussion. That's not professional and I'm quite upset how they handled the situation. Michelle was rude and Derek did not even intervene in any emails. Just remember to make sure everything is black n white when u book cause they will take ur money but deny a refund bluntly.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Definitely using again

Nothing was too much trouble for these guys...from booking to resolving issues whilst we were on snow, these guys were awesome.
Will definitely use again!

4 September 2018
Unprompted review
Rated 5 out of 5 stars

Helpful

Needed to change receipt nsme No probs Lisa was always polite and charmingl

12 May 2016
Unprompted review
Rated 4 out of 5 stars

Great service

We have not yet stayed at our destination however the service we have received has been awesome.

12 May 2016
Unprompted review
Rated 5 out of 5 stars

Ski holiday made easy

Booking a ski holiday through SkiNSave takes all the hassle out of the process and they were able to find good options for my trip and budget.

12 May 2016
Unprompted review
Rated 5 out of 5 stars

Thumbs Up From A (Normally) Grumpy Old Man!!!

Staff have always been helpful and have gone beyond what you might expect so that you as the customer are prioritised above the immediate needs of the company and its profits.

The website makes it easy to review what you can get for your money and it offers a wide range of properties and services to suit differing requirements and budgets - very comprehensive.

12 May 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

Lisa was amazing. She helped us find accommodation in our budget with many options to choose from. Even when our budget changed, she was more than happy to help us find something more suitable. Highly recommend this company and Lisa!! Thanks again

12 May 2016
Unprompted review
Rated 5 out of 5 stars

So far a great expereince

We've only just booked so far, but the experience has been great. Lisa from Ski'n Save Snow Holidays has been really helpful and super efficient and quick with getting back to me with requested info and options. Fingers crossed going forward.

11 May 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful

Paul and Tanya at Ski'n Save Snow holidays have been extremely helpful and have put together a great package for us. They have been very accommodating and generous with their time in answering the many questions I had and changes to options put forward. Definitely recommend the service we have been given so far.

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Amazing service!

This is our first time going to the snow and we were a little bit apprehensive about it. We were very lucky to find Lisa, from Ski 'n Save Snow Holidays who is simply wonderful and takes the time to answer our numerous questions!! She is very helpful and informative and nothing seems to be too much to ask. We have now finalised booking for our accommodation at Jindabyne and look forward to meeting her in person. We would definitely recommend (have actually already done this) using Ski 'n Save Snow Holidays to anyone wanting to go to the snow!! Thanks Lisa!!

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Best service

I cannot fault this service. Everyone I dealt with was awsome. Id definetly recommend and use myself again.

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Thredbo vacation

We booked our Thredbo ski vacation with Ski'n Save Snow Holidays as a friend recommended them and we were impressed with their professionalism. They were very knowledgeable about the resort and very helpful to put together the package we needed in the price range we wanted.
We will call them again for our next ski vacation

5 May 2016
Unprompted review

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