Snov.io Reviews 1,551

Snov. has really good costumer care.

I use them daily for lead gen and email outreach, very helpful, and their support is top-notch, very fast responses! Talked to Fernando, he was very helpful!

Snov.io support is great before you buy but after you get no support. You speak to a bot on the chat and get given the same answers each time even though they don't make sense. Will be going to email hunter.

I’ve been using Snov.io for email marketing over the last two months, and unfortunately, my experience has been very disappointing. Despite using their platform extensively, I did not receive a single lead, and the data provided did not seem fresh—none of the prospects responded at all.

Additionally, I encountered serious billing issues. Today, while checking out a LinkedIn add-on, I clicked to explore the checkout process, and I was unexpectedly charged twice. On top of that, I canceled auto-renewal, but they still charged me again. When I reached out to support, I was told that refunds are not provided, which is highly unprofessional considering most reputable companies offer refunds for accidental charges.

The checkout process is designed in a way that makes it difficult to avoid auto-charges, and even their promotional bonus claim feature does not work as advertised. Overall, this experience feels like a money trap, and I cannot recommend Snov.io based on my experience.

I've always enjoyed using snov.io...plenty of brilliant features, the platform is easy to use and they're always updating. Great support staff too, especially Fernando - he answered all my questions and helped so much! Thank you

Heros is patient and careful with his explanations. He also follows a rational sequence that gives a macro understanding before completing with details.

Fernando was great and helped me a lot, he deserves that trip

Very Nice, Loved

The support is spot on here. I got the solution I was looking for within minutes and even got sent a loom video to explain on how to implement this. These guys know what they are doing! Thank you and keep up the good work!

Heros is a great guy with domain in Snov Platform. Fortunately he helped me to solve questions and doubts about my first campaign in Snov. I am very happy to use Snov. Thank you so much!

Heros was very attentive and thorough in his explanations, clarifying each detail clearly and precisely.

We had a great Onboarding experience with
Daniela Mitsitsei, and would highly recommend having her onboard for the set up and initial execution journey. What stood out for us was the guidance with campaign set up details which are outside the tutorials video and helping us with the technical glitch with LinkedIn slot. Thank you Snov.io team - Solomiia Zvarych, as well for the initial briefing about the app which led to the app purchase.

I regret signing up for Snov.io.
The analytics are inaccurate—emails that land in spam and are never seen are marked as opened (I realized this after sending a test email), while emails that are actually opened are marked as unopened. In one instance, a prospect even responded via WhatsApp, yet the email was still marked as unopened in the dashboard. Their email tracking is extremely unreliable. The Snov.io team consistently makes excuses, refuses to take accountability, and ignores constructive suggestions regarding issues with their platform. They constantly shift the blame.

Additionally, there was a major issue with the warm-up process that wasn’t disclosed or addressed during onboarding. As a result, all my emails ended up in spam. I essentially wasted money and lost valuable leads.

Snov.io is good , having comprehensive capability within for Marketing and sales

Super fast response, effective troubleshooting

Snov puts everything I need in just one place at a price that's easy on the budget. Support is great as well and they respond quickly.

The presentation was very clear and detailed. Looking forward for the next one.

I’ve been using Snov.io for lead generation, cold outreach, email verification, and drip campaigns — and I couldn’t be more satisfied. The platform is intuitive, everything is easy to read, navigate, and manipulate, which saves a tremendous amount of time.

What really sets Snov.io apart is how efficient it is. From building targeted lists to launching personalized campaigns, the entire workflow is streamlined and smooth. On top of that, their tech support is always available, responsive, and truly competent — a rare thing these days.

Simply put, I love it. Snov.io has become an essential tool in my business toolkit.

Thank you, Snov.io!

Horrible experience with Snov. I switched over from Dripify and it was a grueling process. Wish I never made the switch!