Sneeboer Reviews 176

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Sneeboer garden trowels are solid, beautifully made tools that feel great in your hand. I use them daily, and my clients enjoy working with them so much that they often order their own afterward. The... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I had a question on a specification of the packaging, because I bought the garden tool as a birthday gift. In a very timely manner, I received an e-mail from Ms. Sneeboer h... See more

Company replied

Rated 5 out of 5 stars

Excellent gardening tools - in my view the best available anywhere. I have been buying them for my partner (for personal and professional use) for several years and have always been impressed with th... See more

Company replied

Rated 5 out of 5 stars

After a Sneeboer that had been gifted me finally broke, I had to get another one plus a new Sneeboer tool to try. Your tools are elegant, comfortable, and a pleasure to use!

Company details

  1. Tool Manufacturer

Written by the company

The Sneeboer team, mainly composed of family members are internationally renowned by its highest quality, stainless-steel, hand-forged garden tools enjoyed by discerning gardeners. The company, located in Bovenkarspel (North Holland), will celebrate its 110th anniversary in January 2023. The hallmark of Sneeboer is the synergy between new and old. Sneeboer artisans constantly seek new challenges, striving to develop innovative new tools, to improve on those tools that have proven their worth down the centuries and to resurrect tools which have been forgotten about. Skilled master craftsmen use traditional hand-forging techniques to transform new ideas into reality, new markets and modern methods are continually investigated and evaluated. The 4th generation has now taken over the company following the words of Arie Sneeboer who founded the company in 1913: “I know how to improve”. Another famous quote he used to say is: “One who once has held a Sneeboer tool in his hands never wants anything else.”


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Thank you Sneeboer

Thank you sneeboer for giving my engraved and very sentimental to me trowel a second life, my fault, went at a tree root thinking it was a spade and snapped the head off, thought it was now done for but no Sneeboer took it back and have made it as good as new!

24 August 2024
Unprompted review
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Reply from Sneeboer

Thanks for this feedback and we are happy that we could help you with returning your tool to working order!

Rated 5 out of 5 stars

My favourite trowels and spades

My favourite trowels and spades, incredibly strong. Tools for life and for very special gifts. I’ve bought them for friends and family for milestone events in life many times. Much more than just a tool.

21 August 2022
Unprompted review
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Reply from Sneeboer

Thank you very much for this review!

Rated 1 out of 5 stars

All sneeboer weeding hand tools have an…

All sneeboer weeding hand tools have an inherent fault. They end up twisting on the handle. I've emailed the owner of Sneeboer regarding this but he doesn't want to address the fault. He d rather send out replacements. Therefore they are not a quality tool. Over priced mass produced throw away tools, probably not what the original company set out to be. Unfortunately I purchased 3 weeding hand tools and they are all twisting on the handle. The digging tool are good quality. I give one star as a lack of consistency and quality through the tool range and a lack of action taken over addressing inherent faults.
Regarding Sneeboers response: what you recognise is irrelevant to the facts.
If a tool is made to last it doesn’t break, if it does break it should be fixable, if it is not fixable it is rubbish - a throw away tool. If you spend high end prices on a tool and it breaks, the tool is overpriced. Additionally being handmade has no relevance if the tool is flawed. If you have resolved the issue please tell me how and send me some replacements of the updated tool and I will remove this review if it is currently incorrect…which I doubt..thank you

26 September 2020
Unprompted review
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Reply from Sneeboer

Dear AG,

We are sorry that this is your experience. As everything is handmade and hand glued, it does happen that there are faults in this process. The best we can do at that moment is replace the tool under warranty. We actually have made changes to the design of the neck where we attach the tool to the wooden handle. So we do aim to reduce faults that we know of.

We also do not recognize that our tools are "over priced mass produced throw away tools".

Can you please send an email to sales@sneeboer.com so we can resolve your issue?

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