SneakerSafe Reviews 363

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

got this new air max 90’s volcano & now my other trainers are jealous lol… can’t find the trainers you are looking for? don’t worry mate, Sneakersafe gotch u **wink** will recommend Sneakersafe to all... See more

Rated 5 out of 5 stars

Good value and quick shipping…. Thanks I just wish I would get at least an acknowledgement of the 3 emails I sent over a couple of weeks using the email address, asking a couple of questions about... See more

Rated 5 out of 5 stars

Bought a pair of Yeezys and Nike sacai from this website and honestly they were top notch. I don’t even write Tammany reviews but I bought these back in October time and they’ve held up really good. I... See more

Rated 5 out of 5 stars

Highly recommend these guys. Ordered a pair of Travis Scott Jordan Low trainers, a lot of money to spend so really wanted a safe purchase. Sent WhatsApp message about the order to the number on the we... See more

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4.4

Excellent

TrustScore 4.5 out of 5

363 reviews

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1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value and quick shipping…

Good value and quick shipping…. Thanks

I just wish I would get at least an acknowledgement of the 3 emails I sent over a couple of weeks using the email address, asking a couple of questions about another pair of sneakers listed on the website.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Great choice, great service

The shoes I bought were perfect and arrived quickly, I would certainly order again and appreciate the huge range of styles and sizes. Highly recommended seller!!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

air max 90’s volcano 🌋

got this new air max 90’s volcano & now my other trainers are jealous lol… can’t find the trainers you are looking for? don’t worry mate, Sneakersafe gotch u **wink** will recommend Sneakersafe to all sneakers heads out there… delivery is fast

22 January 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ Selling fakes advertised as “authentic”. Be aware ⚠️

Right off the bat, you should know that this seller/website is a SCAMMER. They sell FAKE replicas which are essentially advertised as “authentic” to deceive buyers into paying the full sum of money for a counterfeit shoe. Please be careful.
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I was looking for Jordan 4 Military Blacks and I’m fairly new to the sneaker community, and so I was just trying to find the cheapest possible **authentic** pair to buy when I found SneakerSafe.
• Looking back, this was extremely stupid of me as nobody in their right mind would sell unused, authentic deadstock Jordans for any less than their current retail/resell price on the market. But I fell for this, unfortunately, especially after looking at the 200+ positive reviews here on TrustPilot which are either inexperienced sneakerheads, or incentive reviews. Also notice how they’re hiding behind those “positive reviews” so much? Like it’s all they have to offer?
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Upon receiving the shoes, I was quite convinced that they could be real, because I’d never owned a pair of Jordans before so I couldn’t tell. But upon further inspection and *confirmation*, I realized that I’ve been sold fakes. For £250 (originally 260 pounds before the discount code). This honestly hurts for me to even type.
⚠️ • I am completely sure that they’re fakes because of more than one reason. I am not blatantly accusing this business just because I want to. I would never put down a small business without a real, proper reason. This is only what I’m sure of.
1. The “netting” on the Jordans isn’t supposed to be the way that mine were: completely hard, barely moveable. Plasticky.
2. The air bubble on the bottom of the shoe is supposed to have 3 “pegs”, mine had only two.
3. I took my shoes to my experienced sneakerhead friend who owns the exact same pair, and his nets were waaay different. They were extremely moveable and soft. He even told me that authenticators often look at the netting as one of the key factors to determine whether or not a Jordan 4 could be fake, ⚠️ even if every other characteristic of my sneakers seemed “in order”/legit ⚠️, i.e. the back-tab actually flipping back up, the jump-man looking correct, the stitching looking “crisp”. It doesn’t matter, decent quality replicas exist and are being sold, by SneakerSafe for example.
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The main issue here is that SneakerSafe are selling counterfeit products for an insane amount of money while advertising them as authentic, and promising that to buyers. This is a highly illegal fraud under the Trade Marks Act 1994 and Copyright, Designs & Patents Act 1988. I could’ve gotten other branches of authentic Jordans for less than that. But unfortunately, my money is gone forever.
• And yes, I did try messaging the seller and aside from the painfully slow responses I got on WhatsApp, he was never adamant on the fact that they weren’t fakes even when I accused him of selling me them. His reply back was very cold and quite confusing:
“Hi, I’m sorry to have sent you fakes but we are sure that they are authentic. We accept returns within 14 days for any reason, here is our shipping address

SneakerSafe
46B Mount Road
New Malden
KT3 3JX”
I never ended up returning the shoes because I was already out of money for the shipment, and I’d already worn the pair out and about before I found out that they were fakes.
But that’s besides the point, doesn’t matter if I returned them or not. I was scammed out of my hard-earned money, and you shouldn’t EVER advertise counterfeit goods as authentic and scam your buyers. That’s literally it.

Please be aware guys. I wish I could take this whole situation back. I’m so disappointed in myself that I’d even fallen for this.

⚠️ Edit: Although I won’t go as far as claiming all these reviews would have to be fake, because they’re definitely not *ALL* fake; remember that literally anyone could sign up and post a quick, performative review on TrustPilot, with as many alt accounts as possible — especially if one aims to deceive people for a certain purpose. Do not trust everything you see or read online. ⚠️

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality. Was abit hesitant as I seen on their instagram they have not been active since April. But the shoes I ordered (Uggs palace) came within a week of ordering. With Royal Mail postage, not crappy Evri. Amazing service, I’ve been looking for these shoes everywhere. Thank you!

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Doggy company

Doggy company. Please stay way. I placed an order online nothing has come yet. They don’t receive even sms on the telephone nr that is on their website

24 September 2025
Unprompted review
SneakerSafe logo

Reply from SneakerSafe

Hi Jenuz, thank you for the review and i’m sorry that this has happened, I can see that you have received your order now. Please contact us should you need further assistance.

Kind Regards,
Tim

Rated 1 out of 5 stars

AVOID!!!

Received trainers that had been worn so I tried contacting but had no response I’m just being ignored - Avoid at all costs!!!!!

5 February 2025
Unprompted review
SneakerSafe logo

Reply from SneakerSafe

Hi Consumer, I’m sorry that this has happened, please contact us with your order number so we can make amends!

Kind Regards,
Tim

Rated 5 out of 5 stars

Great service

Great service - really good quality shoes, and was really good and efficient for delivery, very happy. will buy from here again!

19 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM! Stay away

My partner ordered me a pair of Jordans a week ago, we still have not received anything and the communication from the seller is ridiculous. Tracking number provided says Royal Mail waits for the package from the seller. So he claims that he has sent it when he has not. So he scammed us with the £350 and advertised a next day delivery when a week later we have no proof that anything has been sent and he refused to process a refund as well. Absolute scammer, stay away from this shop and do not trust anything that man says, it’s a lie. His business is stealing from people, not providing goods. Pathetic experience

2 June 2025
Unprompted review
SneakerSafe logo

Reply from SneakerSafe

Hi Benjamin, I’m sorry about the experience, we have made improvements on our next day deliver service to ensure this doesn’t happen again. I hope you are able to amend your review on behalf of your partner!

Kind Regards,
Tim

Rated 5 out of 5 stars

First class sneaker experience.

Wanted to get my hands on the new Nike Air Max 95 neon green big air bubble 2025, sneaker safe, had them in stock and allowed me to finance them with my clearpay payment Method. Happy days. The trainers arrived next day. Delivery in complete immaculate condition. Couldn't ask for anything more. Thank you sneaker safe. Will be shopping again with you soon 10/10.

22 May 2025
Unprompted review
Rated 3 out of 5 stars

I ordered midnight navy Jordan 4s

I ordered midnight navy Jordan 4s but was a bit disappointed could have been 4 stars but the delivery took about 1 week when it was supposed to be next day delivery and the shoes turned up a little bit damaged as if they were already used other than that the shoes look authentic.

I have emailed about the issue and one day later still no reply, I’am a bit disappointed but the shoes still look good.

10 May 2025
Unprompted review

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