Sneaker District Reviews 5,504

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 2 out of 5 stars

Decent shipping, but getting your refund doesn’t seem to be their priority. Been waiting for 6 weeks now and there is no response to email or other contact. I wouldn’t recommend ordering from th... See more

Rated 5 out of 5 stars

Sneakers District is a sneaker lover's dream! They offer an incredible variety of beautiful models and trendy colors. But what truly impressed me was their super-fast delivery. I ordered my NB sneaker... See more

Rated 5 out of 5 stars

All the sneakers that we liked Sneaker district had in our sizes, for myself and my wife. Their website is clear and easy to navigate. We placed an order online and received our delivery the next day... See more

Rated 5 out of 5 stars

The item is as described. Delivery is fast and as per the commitment (next day delivery). The website is easy to navigate and they accept various payment options. It is my first time buying sneakers... See more

Company details

  1. Shoe Store

About Sneaker District

Written by the company

✓ Gratis verzending vanaf €50
✓ Gratis retourneren
✓ Achteraf betalen

Bij Sneaker District ervaar je kleding en sneakers van een heel nieuw niveau. Wij groeien altijd mee met de laatste trends. Je scoort bij ons alles van klassiekers als adidas, New Balance en PUMA tot exclusieve merken en speciale releases. Sneaker District is een online winkel waar je de nieuwste kleding en schoenen kunt vinden om volledig in stijl de deur uit te gaan.

Ga naar Sneaker District


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

Money gone

I ordered shoes and returned them. Then, the company went bankrupt, I never received my money back, and now they have restarted under the same name. And they told us they will send the money..

10 April 2024
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear Justin,

We're sorry to hear that you have a complaint.

When did you order the shoes? Was it before or after januari 2024?
Please contact the customer service.

Unfortunately, it is true that Sneaker District has gone bankrupt, so returns and refunds are no longer being processed.

The URL of Sneaker District has been taken over by us in januari of 2024, by Etrias Lifestyle Stores, however, unfortunately we are not dealing with past orders. We find this extremely regrettable and annoying, but if there are any questions about this, you can contact the trustee.

You can submit your claim to the trustee via this link: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

With kind regards,
Etrias

Rated 5 out of 5 stars

Adidas Gazelle Oldskool

Real Adidas quality, Fashionable and nice Oldskool model.
Sneaker District you did a great job having this in your range of sneakers.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered and paid for ASICS sneakers. Didn’t hear anything for days. Now I got An e-mail that the item is sold out and I can choose different sneakers. There Goes my money.

12 March 2025
Unprompted review
Sneaker District logo

Reply from Sneaker District

Merci pour votre message.

Malheureusement, nous suspectons que vous ayez été victime d'une escroquerie. Nous avons reçu de nombreuses notifications concernant un site web dont le nom est presque identique au nôtre.

Le site web auquel vous faites référence et les numéros de commande correspondants ne sont cependant pas utilisés par nous. Nous sommes : www.sneakerdistrict.fr, le site web à partir duquel nous recevons les notifications est : www.sneakersdistrict.store/co - sneakers-district.shop

Nous vous invitons à vérifier sur quel site web vous avez passé commande et nous vous conseillons de contacter la police aussi rapidement que possible.

Cordialement,
Etrias

Rated 1 out of 5 stars

Strange company

I submitted a claim for a pair of Nike Air Force One shoes, which was approved. However, due to a lack of availability in my size, I was given a voucher for the value of the shoes. The voucher was supposed to work without an expiration date, but it no longer works, and I’m being told it cannot be found in the system. This means I’ve effectively been cheated out of 110 euros.

12 November 2024
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear T.T.,

Thank you for your review. We are sorry to hear that you have received a voucher in the past, which is not working anymore.

Unfortunately, Sneaker District recently went bankrupt, so vouchers are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores in January 2024, however, unfortunately we are not dealing with past orders and vouchers. We find this extremely regrettable and annoying, but if there are any questions about this you can contact the receiver.

You can submit your claim to the trustee via this link: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

Our sincere apologies for the inconvenience.

With kind regards,
Etrias

Rated 1 out of 5 stars

Delivery is really fast but I was…

Delivery is really fast but I was working all day and don’t know where the package is and I contacted them twice now and they haven’t answered

2 October 2024
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear Hazal Uzun,

Thank you for your review. We are sorry to hear that you have not received your parcel yet.

Please contact our customer service by email: klantenservice@etrias.nl. Please include your order number so we can check where your package is currently located.

With kind regards,
Etrias

Rated 1 out of 5 stars

Scammers

Scammers. They stopped shipping to America because they have lawsuits.

11 September 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear Yip,

Thank you for your review.

Unfortunately, Sneaker District recently went bankrupt, which means returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores in January 2024, however, unfortunately we are not dealing with past orders. We find this extremely regrettable and annoying for you, but if there are any questions about this, please contact the trustee.

We do not ship packages to America ourselves and have never done so.

If you have any further questions or uncertainties, please feel free to contact us.

Kind regards,

Etrias klantenservice

Rated 1 out of 5 stars

Buyer beware sneakers

Purchased a pair of sneakers on sale (135 euro) on Saturday 20-04-24. They were delivered on 22-04-24 so short delivery time, great. However, the sneakers were too small so immediately I asked customer service if I could swap, but the sale offer didn’t count anymore, 2 days later.

So now they are charging me full price (180 euro) in order to change the same identical shoe, only 0.5 size bigger. Terrible customer service and will not be ordering here again.

EDIT: see their reply below, since when does a shoe return not fall under the same promotion???

22 April 2024
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear Dean,

Thank you for your review. How unfortunate to hear that you are dissatisfied with our service.

Promotions have a certain duration, this is always the case. This discount will have been valid for 1 week and 20-04 and 22-04 fall in 2 different weeks and so on 22-04 the discount had already expired.

There should always be an end date to a promotion, otherwise you can stay busy. It is unfortunate that you fell just outside this, but unfortunately we can't change anything, our apologies.

If you have any further questions or uncertainties, you can always contact us.

Kind regards,

Etrias klantenservice

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