I ordered a photo of 1976 rugby team, with title writing above the players and names listed below the team. Photo arrived after 2 weeks with some of the writing cut off both above and below. Customer... See more
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This company uses a New Zealand domain (.co.nz) but is an American company, charge through the nose for shipping and their $25 canvas's are actually $120NZD. It should be illegal for a company to use... See more
Worst site i’ve ever used and will use for photographs. Ordered a book for a family member, of a family holiday and Snapfish sent the book half full with photos of complete strangers! A massive violat... See more
Have used snapfish a few times now but will think twice next year when I do our calendars. The shipping is ridiculously high and goes up another $7 or so for each calendar you add, after minimum is... See more
Company details
Information provided by various external sources
At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.
Contact info
Montgomery Street 100, 94104, San Francisco, Australia
- snapfish.co.nz
2.3
Poor
141 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Order lost - no responsibility
I placed an order for some prints, and snapfish provided a tracking number that didn't exist. I contacted the cs and was told let me investigate , I didn't hear back so I called again to get an update, this time the cs person tells me that she will investigate again and she didn't know what was happening with my order. Of course by now I had gone well over their standard delivery time and frustrated so when I asked her to speak with a manager she told me I wasn't the only customer they were dealing. One would hope not- and that the manager didn't have access to making an outbound call .Now in this day and age any organisation and someone in their management team didn't have access to a phone sounds a bit strange. I thought so too as apparently they were only allowed to email.
One of the WORST company to deal with.
23 August 2018
Unprompted review
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