Booking really easy. Affordable, reasonable and competitive pricing. Everything was clearly explained ahead of the process. Took 1.5 hours in total and they found 50 Snags, 47 of which are being recti... See more
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Snag My New Home is one of the leading, independent and professional snagging survey companies, offering snagging inspection services throughout England since 2018. Our Inspectors are RPSA or RICS accredited. We will inspect your property exhaustively inside and out including loft, garden, garages, etc. Hire us to get peace of mind and protect one of your biggest life investments. Your satisfaction is paramount to us and we will do our best to provide you top notch services. Please note, your developer is liable to fix all out of tolerance range snags up to 2 years after your purchase. Last but not least, we are the only company in the UK, who are offering Pre and Post completion inspection in one visit for one flat rate, which includes ALL. No extra or hidden charges.
124 City Road, EC1V 2NX , London, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 month
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Wasim was very friendly and answered all of our questions. Also happy with how the inspection was done and report was given in promised time frame. Overall happy with the service
Reasonable price, and the snagging report was thorough. The snagger did a good job of explaining the entire process, and was very courteous. Would recommend!
Was recommended to get a Snagging report as buying a new build by my mortgage broker.
Snag my new home were easy to book, good communication, efficient and provided report in a timely manner.
Pointed out snags that I would never have known about.
Representative was polite and punctual.
A worthwhile exercise for peace of mind.
Waseem showed up on time and well-prepared. He explained the process to me and what's considered industry tolerance for snags. He wore shoe covers and worked carefully around all my stuff and boxes (I had just moved in), which I appreciated. He came on Friday morning and I had the pdf report to hand to the developer by Monday morning. Lina at base was also responsive and helpful e.g. I noticed something missing on the report and she sent me an updated version within a few hours.
I was disappointed with the results of the survey - way more snags than I expected as a new build buyer (65!). But that's the industry, I guess - and I wouldn't have known about half of them without getting these guys in. Waseem knew all the areas where developers cut corners that aren't obvious to non-experts. My developer is working on fixing them now.
Thanks 🙏

Reply from Snag My New Home
They were very easy to work with and gave us good insights. Professional all the way through.
We had such an amazing experience with this company; a super helpful service support, reliable and friendly!
Truly great experience I had using snag my new home starting with their simplified online booking process, responsiveness, professionalism and quality reporting. Happy overall with the level of service provided and I would definitely recommend snag my new home to family and friends.
Snag My New Home were great. I needed an appointment at short notice and they were able to accommodate me. The ‘snagger’ came and did a thorough job. The detailed report came through the next day. Would recommend.
Waseem conducted an incredibly detailed inspection of the apartment, showing impressive attention to detail at every stage. Each area of the property was carefully examined, and the Snag My New Home report was clearly organised by room, making it straightforward and easy to follow. It also included clear photographic evidence to support every issue identified.
As first-time buyers using a professional snagging service, we couldn’t have made a better decision. With the overwhelming workload that comes with moving home, handing over the inspection to a qualified expert gave us complete peace of mind.
Paul carried out an exceptionally thorough inspection — nothing was overlooked. What truly impressed us was his meticulous attention to detail. Watching him check every single socket to ensure it was perfectly level showed the precision and care that defines true professionalism.
The report was comprehensive, clear, and incredibly detailed. The service was absolutely worth the investment and has given us confidence that our new home meets the standards it should.
Highly recommended.
Great service starting from the easy booking process. The surveyor arrived on time equipped with all of the necessary equipment. He was respectful of our home, he removed his shoes and made sure he is careful while working. He was very thorough and courteous. His report identified many key issues that I would not have noticed on my own. The report was thorough, well presented and easy to comprehend. Highly recommended!
Elijah was professional, diligent, and I was genuinely shocked how many snags were found (187) which the developer has been working through since.

Reply from Snag My New Home
We had our property snagged ahead of moving into our new build to take the pressure off doing this ourselves when we moved into the property. One less stress! Following the report issued by ‘Snag My New Home’ we had a couple of follow up queries. This is where I was really impressed with the team. The aftercare was really helpful, with quick responses that resolved our issues without fuss. Thank you to the team who completed the snagging and for a positive customer experience.

Reply from Snag My New Home
Found the booking process really easy. When the surveyor came round, he was polite and courteous. He did a very thorough job, and found things that we didn't see after living here for several weeks!
Would recommend

Reply from Snag My New Home
I’m extremely impressed with the snagging inspection. The inspection was thorough, professional, and carried out with great attention to detail. Everything was clearly explained, and the report was easy to understand, well-structured, and very comprehensive. Issues I would never have noticed were identified, which gave me real peace of mind. Excellent service from start to finish — I would highly recommend this snagging inspection to anyone buying a new build.

Reply from Snag My New Home
Extremely poor snagging service. Avoid.
I booked SnagMyHome for snagging my 2-bed, 2-bath new-build flat in Silkstream, Hendon, and the experience was deeply disappointing.
The inspector was in and out in under 40 minutes, which is wholly inadequate for a property of this size. He missed major issues, including significant flooring defects and a faulty heating—both of which were later identified during a second snagging inspection from another snagger(plus more issues reported).
Worse, I had to explicitly point out several issues myself and ask him to include them in the report. This seemed to irritate him, which is unacceptable—this is precisely what the service is meant to cover. The overall approach felt more aligned with a builder’s perspective than a homeowner’s, offering minimal protection or reassurance for the buyer.
For instance, I told him the bathroom sliding door was not level and uneven, to which he started to fix it instead of reporting in the snag (HIGHLY UNPROFESSIONAL)
Because of this poor service, I had to pay an additional £380 for a second snagging inspection, and the difference in quality was stark. The second report was thorough, detailed, and professional, and caught multiple serious major and minor issues that SnagMyHome completely overlooked.
My recommendation: avoid SnagMyHome at all costs. You will likely end up paying twice anyway. Save your money and go with a snagger who actually spends the time required and advocates for you, not the builder.

Reply from Snag My New Home
Twice I booked this company to survey my new home, and twice they cancelled on the day of survey, citing no surveyor available, pity they didn’t advise that when I was booking and paying for it, they were quick enough to take the money online. We eventually used a local company who did an excellent job.

Reply from Snag My New Home
Based in Aylesbury and very pleased with the service, Lina & team were professional, and Waseem the snagger was very attentive & thorough. He captured all the issues me and my partner did not spot and we're glad he did. Thanks to the team for our report, we would definitely recommend for the Aylesbury and surrounding areas.
I had booked them for my post sagging inspection. The inspector came on time and shared the report within 24 hours as committed. Very detailed and efficient service of them. I will recommend to other people.
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