I wanted to cancel the subscription and it wouldn’t let me log in. I tried to use the one time password several times and it didn’t work. I have tried to email and use the customer service platform an... See more
Company replied
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See what reviewers are saying
Fantastic little business. Good range of snacks. All fresh and in date. Delivered when expected. Looking forward to more. Highly recommend. Fantastic price. Cheaper than others and better quality. Lot... See more
Company replied
I had the Apple Raisin & Double Cacao Orange oat bars on Grand Central trains. They were really nice. They will be my first choice in future.
Just finished my 3 month subscription - really happy with the variety, quality and timeliness of delivery for these. I've had other similar subscriptions in the past and this has been my favourite for... See more
Company replied
Company details
Written by the company
The Monthly Snack Subscription box. Receive a box full of tasty treats from various different countries......delivered to your door each month.
Contact info
United Kingdom
- Happy@snackd.co.uk
- snackd.co.uk
4.5
Excellent
124 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Apple Raisin & Double Cacao oat bars
I had the Apple Raisin & Double Cacao Orange oat bars on Grand Central trains. They were really nice. They will be my first choice in future.
4 April 2026
Unprompted review
Hard to cancel
I wanted to cancel the subscription and it wouldn’t let me log in. I tried to use the one time password several times and it didn’t work. I have tried to email and use the customer service platform and never have received a response
29 March 2026
Unprompted review
Reply from Snackd
Hi Amy
We’re very sorry to hear about your experience and any frustration this has caused.
I have emailed you directly after seeing your review, as we had not received any previous emails from you. We always respond to our customers quickly and truly strive to provide the best customer service, so I’m very sorry if there has been an issue and your message did not come through to us.
I’ve reached out to help you log into your account, or alternatively, I can cancel the subscription for you if that is easier. Subscriptions are very simple to cancel—customers can do this themselves through their account, or I am always happy to assist and take care of it for you.
I have also checked our one-time password login system and found no issues. However, these emails can sometimes go into junk folders, so please check there as well.
Please do get in touch with us so we can resolve this for you as quickly as possible. I sincerely apologise again for any inconvenience and frustration caused, especially if we did not receive your original email.
Have a lovely day and I look forward to hear from you.
Kind regards
Snack'D
I've purchased several boxes without…
I've purchased several boxes without any problems. While some snacks do show up more than once, that's normal for a variety pack.
25 January 2026
Unprompted review
Reply from Snackd
Hi Chelsea
Thank you so much for your lovely review, and I’m so sorry it looks like we missed this earlier – my reply is very late!
We really appreciate your continued support and for purchasing several of our boxes 😊
Yes as our snack boxes are picked from the stock we have available at the time, there can sometimes be a few repeated items, especially if boxes are purchased close together.
That said, we’re always happy to help! If you want to make sure no snacks are repeated you are always welcome to email us and let us know which snacks you’ve already had, and we can custom make a box with new items for you 🙂
Thanks again for your kind words!
Kind regards
Snack'D
Excellent Company Providing World Snacks!
Snack'd make for a seamless delivery of high-quality surprise snacks delivered monthly! I've never had an issue with delivery, and the boxes are always packaged nicely with fine details. It's an affordable box with a range of snacks which are hard to find!
11 September 2025
Unprompted review
Reply from Snackd
Hi Gina
Thank you for your thoughtful review.
We are thrilled to hear that you've enjoyed your world snack boxes and there has been no problems with delivery.
It means a lot to us that you find the box affordable and enjoy discovering the snacks that we include in our snack boxes.
Thanks again for the love and support Gina
Kind regards
Snack'D
Great snack boxes
Have bought a few boxes now with no issues. Sometimes snacks are repeated but that's to be expected in a mixed selection box.
24 July 2025
Unprompted review
Reply from Snackd
Hi Claire
Thank you so much for your lovely review! We are happy to hear you you enjoyed your boxes :-) Our shop boxes are randomly picked from the stock we have in at that time but you are always welcome to email us so we can make sure you don't get any snacks you've had before.
Our subscription boxes are different snacks every month.
Thank you for talking the time to leave us a review, we really appreciate your support:-)
Kind regards
Snack'D
Tasty and reliable
20 July 2025
Unprompted review
Reply from Snackd
Hi Matt
Tasty and reliable that is our favourite combo :-) thank you so much for your lovely review we really appreciate it.
Kind regards
Snack'D
Excellent customer service
Ordered a subscription box in error just wanted a one off box delivered straight away for a trip away so we had some different snacks. I couldn’t fault customer service they dealt with my order efficiently changing it from subscription to one off I got a discount for first subscription and they kindly still left this on the one off box. I will use again in the future my box arrived very quickly and the amount of items and the variety was really good ideal for savoury and sweet tooth.
17 July 2025
Unprompted review
Reply from Snackd
Hi Paula
Thank you so much for your lovely review!
We are happy we could get things sorted quickly and get your snack box to you in time for your trip - No snack emergency is too small :-)
it's great to hear you will use us again and that you were happy with the variety in the box.
Have a lovely holiday snacking..
Kind regards
Snack'D
Really pleased with it!
My box was delivered really quickly, and has been better value for money than other snacks boxes I've bought before. I'm really pleased with it and would definitely buy from them again
12 June 2025
Unprompted review
Reply from Snackd
Hi Claire
Thanks a bunch for your fab review.
We are pleased to hear it arrived quickly and it out-snacked other boxes you've had in the past :-)
We really appreciate your support and look forward to welcoming you back again.
Kind regards
Snack'D
One off family box....WOW! Loads of products.
If I could give this company more than 5 🌟, I would. Lotte went above and beyond to make the one off family box very special, filled to the brim with a variety of delicious items, lovingly packed with tissue paper and a sweet "thank you" card with a voucher.
I've ordered twice, and in the 2nd box, Snack'D spent time choosing different items to the products featured in the 1st box. They also replaced the pieces we disliked (very minimal) from the 1st box. I will definitely be ordering again.
Thank you for your wonderful service! Can't wait to see what's featured next.
9 June 2025
Unprompted review
Reply from Snackd
Hi Hannah
Thank you so much for this incredible review, we are absolutely thrilled to hear how happy you are with our service and snack box. We loved creating your snack box its always lovely to hear from customers and help make a box that you will enjoy, minus those sneaky sour sweets they are not invited back:-)
Thanks for trusting us twice and for your kind words.
Kind regards
Snack'D
Just received my first Classic Box and…
Just received my first Classic Box and am very satisfied with the snack selection. Delivery was prompt and clearly communicated and packed well. Highly recommended!👌
4 June 2025
Unprompted review
Reply from Snackd
Hi Rob
Thank you so much for your great review, we are thrilled to hear that you enjoyed your first snack box and that the snack selection and delivery met your expectations :-)
Your recommendation means a lot to us and we look forward to surprise you with lots of delicious snacks in the future.
Kind regards
Snack'D
Great customer support
I’ve been impressed with my snack'd subscription. The customer service is excellent—they kept me well-informed and even went above and beyond to replace a missing box (went missing during delivery) without any hassle. The product itself is fantastic, with great variety and quality in every delivery. Highly recommend!
2 April 2025
Unprompted review
Reply from Snackd
Hi Steven
Thank you so much for your lovely review! We are thrilled to hear you've been happy with your Snack'D subscription. It means a lot to us that you appreciate our customer service, we always aim to make things right, quickly and hassle-free. Pleased to hear you are happy with the snacks you have received and your recommendation means the world to us :-)
Happy snacking..
Snack'D
I have used this company a few times…
I have used this company a few times now and love it! There is always a wide selection of snacks from all over the world, and they are very generous. The box came quickly and was well wrapped. Will use again, thanks
: )
8 February 2025
Unprompted review
Reply from Snackd
Hello :-)
Thank you for your lovely review its great to hear you have enjoyed our snack boxes and appreciated the variety we offer.
We are pleased your delivery was quick and you were happy with the packaging.
Thank you for writing this review and being a loyal customer :-)
Kind regards
Snack'D
Fantastic boxes & company, love Snack’d & love my subscription
Received February box on 3rd of feb after being shipped on 31st Jan & yet again it’s another fantastic box, snacks are amazing as always, boxes are well packed & neatly packed, love my subscription to snack’d
Being a badly disabled person I really enjoy receiving my snack boxes every month & I look forward to receiving them and I’m never left disappointed with each box I receive, snack’d send boxes really promptly and when they say they will and never delay any boxes
I have complete trust in Snack’d as a company and they never let me down, customer service is always friendly and they respond to you quickly & are always extremely polite. I’ve only ever contacted customer service once & was impressed with them.
I will always recommend Snack’d & their subscriptions to anyone as I can’t recommend them enough that’s how good they are as a company & how good their boxes are & how reliable they are.
1 thing I would recommend is with their subscriptions & that is maybe adding a box to their subscription list where you could get a premium box with 20+ different snacks instead of the family box where you get 2 of every item in the classic box, maybe adding a premium box in and also have the family box or change family box to premium box,
If Snack’d did that I would immediately upgrade my classic box subscription to premium box subscription, but still I’m extremely happy with the classic box subscription, it’s just an idea
Please subscribe to Snack’d you won’t ever be left disappointed
7 February 2025
Unprompted review
Reply from Snackd
Hi Neil
Thank you so much for such a wonderful review, we are thrilled to hear you are happy with your snack box and our service.
We love hearing your feedback and ideas, thank you for sharing them with us and we will definitely keep that in mind.
Great to hear you've had a good experience with our customer service we strive to make sure we provide the best support possible, never hesitate to reach out to us!
We really appreciate you recommending us it means the world to us.
Kind regards
Snack'D
I’ve tried Snackd (snackd.co.uk) and…
I’ve tried Snackd (snackd.co.uk) and overall, I’m very happy with the experience so far! The snack variety is impressive, with lots of international treats to explore and enjoy. The boxes arrive promptly, and the snacks are always in good condition, though the packaging could sometimes benefit from tracking for peace of mind. Customer service is also top-notch—friendly, responsive, and even generous with little extras on occasion. It’s a fun and educational way to explore new flavours, and I’m looking forward to my future boxes. Would definitely recommend! Four stars.
15 January 2025
Unprompted review
Reply from Snackd
Hi Yair
Thank you so much for your kind review, we are thrilled to hear you are happy with your box and the selection of snacks.
Its great to hear you like to explore fun new flavours and snacks and we hope you will enjoy your future boxes.
Thank you for recommending us, we really appreciate your support.
Kind regards
Snack'D
Wow wow wow
Wow wow wow! Bought this as a surprise gift for my hubby for Christmas. He LOVES it! Every month he's excited to see his box arrive. Good value, lots of fun and tasty treats. This is a A+ service. Well done Snackd xx
5 February 2025
Unprompted review
Reply from Snackd
Hi DC
Thank you so much for taking the time to write such a lovely review. We are thrilled to hear your husband loves his snack box and look forward to it arriving.
I hope he will enjoy trying lots of world snacks.
Have a great day
Kind regards
Snack'D
Really good value for money
Lovely selection of snacks in each box and really good value for money. The family boxes especially were large and such a good amount of snacks in each one.
I got 5 boxes for family members for Christmas the customer service was amazing - I asked if each box could be different and it wasn’t a problem.
Very friendly and helpful via email.
If I didn’t have so much food after Xmas I wouldn’t hesitate to order again. Definitely will for Xmas pressies again though!! Give them a try
25 December 2024
Unprompted review
Reply from Snackd
Hi Eleanor
Thank you so much for your lovely review. It was great to make your boxes at Christmas and im so happy you were pleased with them :-) I hope your family had fun trying lots of new snacks.
We appreciate you taking the time to write a review, your feedback means a lot to us.
Kind regards
Snack'D
Received my first box world box today
Received my first box world box today, had a good variety of snacks and everything was full size, not “fun” sized. Kids loved it!
Definitely will be subscribing!
16 January 2025
Unprompted review
Reply from Snackd
Hi Sarah
Thank you for your lovely review we are so pleased to hear your kids loved it :-) thank you for letting us know.
Kind regards
Snack'D
Great Snack Selection
Just finished my 3 month subscription - really happy with the variety, quality and timeliness of delivery for these. I've had other similar subscriptions in the past and this has been my favourite for the price and variety. Had an issue with my subscription (my fault) initially and they were so quick and helpful in resolving. I've also bought lots of treats directly from the website, all of which were fantastic with good use by dates. Would recommend!
11 January 2025
Unprompted review
Reply from Snackd
Hi Meg
Thank you so much for your lovely review.
We were happy to be able to help you. It's lovely to hear you have used our web shop and enjoyed your subscription.
Thank you for taking the time to write a review, your feedback is truly appreciated.
Kind regards
Snack'D
received this box as a christmas…
received this box as a christmas present and very impressed with the contents. lots of new things to try from all around the world.
25 December 2024
Unprompted review
Reply from Snackd
Hi Mick
Thank you for sharing your thoughts on our snack box! We are thrilled you liked it and we hope you will enjoy trying all the snacks.
Kind regards
Snack'D
Excellent
Brought a box from the shop sise got a lot for your money actually. Just placed another order for 2 boxes to try from the shop side. It's mainly for my younger sister as she gets excited about trying new things. Supporting smaller businesses has always been number 1 for me as I think it's important. The only thing I don't like is it's sent out by 2nd class. Snack'd emailed me and sent my 2 boxes 1st class which I brought was awesome. Amazing company.
5 December 2024
Unprompted review
Reply from Snackd
Hi Preston
Thank you for giving our snack box a try and sharing your thoughts. I hope your sister enjoyed all her new snacks.
It's lovely to hear you support small businesses and we really appreciate that you decided to give Snack'D a go. We send our snack boxes by 2nd class so we are able to keep the cost down for customers as we provide free delivery for our snack boxes, unfortunately we don't get the perks of large companies.
We sent your boxes 1st class as it was getting close to Christmas so we wanted to make sure you got the boxes before Christmas :-)
Have a great day
Kind regards
Snack'D
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