Hi, just wanted to give a bit of feedback... After a last minute order, I received my motoes pipe from you guys in lightning fast time, saving the day (as I bent my pipe only a few days before the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Superb Service & Price. Ordered a 'Seat Customs' seat from the USA through them, delivered to me within 2 weeks. Price of seat through SMX was similar to purchasing drirect from the States without... See more
Company replied
Recently purchased new plastics and graphics for my GasGas Ec350f from Smx offroad which were fitted in store, customer service from Sam and the team was exceptional from start to finish, from the de... See more
Training for an upcoming enduro, or just wanting to ride with your mates. SMXoffroad has all the facilities to advance your riding skills. This is a 5 star rating for venue, host (coach) and additiona... See more
Company replied
Company details
Written by the company
We are not your usual bike shop that has a few enduro bits, our speciality is hard enduro, and we have spent many years testing and reviewing every single item we offer. If its no good and we dont or wouldnt use it,then we wont sell it. We will only provide the items that you need, not the ones with biggest profit margins. Thats not what were about. We import most of our products direct from the manufacturer so we can offer the best possible prices........................................ HARD ENDURO SPECIALISTS......... MOTOES - MIDWEST - RKTEK - MITIGATOR -LUCIOLI - EXTREME - LOCCISEYE - ACERBIS - SMPRO - #1GRIPPER - GRAPHICS - KTM - HUSQVARNA - GASAGS - BETA - SHERCO.........FAMILY RUN EST.2002
Contact info
PENYLAN FIELDS, NP4 7SA, pontypool, United Kingdom
- 01495774575
- info@smxoffroad.com
- smxoffroad.com
Fantastic company to deal with
Hi, just wanted to give a bit of feedback... After a last minute order, I received my motoes pipe from you guys in lightning fast time, saving the day (as I bent my pipe only a few days before the Wales valleys event!) It fits my beta perfectly and looks amazing. I followed up the order with a phone call and was met with great customer service and having the rear pipe joint thrown in was the cherry on top!
It has been really refreshing to have such good service, especially after my last purchase from FEKED which was an extremely disappointing experience.
Thank you SMX!
8 May 2025
Unprompted review
Reply from Smxoffroad
Your more than welcome Sam. Appreciate the feedback mate. Thank you
Ordered pre ordered parts and they…
Ordered pre ordered parts and they arrived next day. 10/10 service! Will be using smx for all my parts in the future.
1 May 2025
Unprompted review
Reply from Smxoffroad
Thank you Troy 🙏
Superb Service & Price.
Superb Service & Price.
Ordered a 'Seat Customs' seat from the USA through them, delivered to me within 2 weeks.
Price of seat through SMX was similar to purchasing drirect from the States without the hassle of unknown Customs & Tax charges.
Excellent Communication & they even phoned me back to discuss my requitements & offer advice.
10 April 2025
Unprompted review
Reply from Smxoffroad
Thanks Mate 🙏
Sam is my first point of call for any…
Sam is my first point of call for any bike parts or questions - wouldn’t go anywhere else! Always happy to help you out where possible and answer questions and always has some sort of deal going for a used part!
He’s also a brilliant rider - not too bad videoing on the gopro either🤣.
18 June 2024
Unprompted review
Reply from Smxoffroad
Thanks Jack... 😁
Brilliant customer service
Brilliant customer service! Would definitely buy from them again! I’m so happy with my rfn
14 June 2024
Unprompted review
Reply from Smxoffroad
Thanks Rob appreciate the review mate
Quality!!
Recently purchased new plastics and graphics for my GasGas Ec350f from Smx offroad which were fitted in store, customer service from Sam and the team was exceptional from start to finish, from the design all way through everyone i dealt with was extremely helpful. Extremely happy with the end result!! ill be using smx for everything else i need, Thanks again guys 👌
26 April 2024
Unprompted review
Best in the business
Extremely helpful and very knowledgeable. Good range of parts and very quick postage. Started using SMX about a year ago and won’t go anywhere else now. They have really helped me out, over and over, got me sorted at short notice and have a good little workshop which has been a god send for me!
Keep up the good work.
7 March 2024
Unprompted review
Reply from Smxoffroad
Thank you Thomas 😁🤙
Smx off-road feedback
Smx off-road have been amazing not only with prompt product delivery and an extensive selection of items but what really stands out is the level of customer service from Sam. This sets the bar very high and makes you feel like you’re part of the team. Thank you
21 December 2023
Unprompted review
Reply from Smxoffroad
Thanks jason mate, more than appreciated 🙏
Super reliable great service very…
Super reliable great service very helpful great customer service
22 August 2023
Unprompted review
Reply from Smxoffroad
Appreciate this thank you 🙏
Great communication and good products 5…
Great communication and good products 5 ***** highly recommended
19 May 2023
Reply from Smxoffroad
Thanks andy mate 🙏
Great Customer Service with quick…
Great Customer Service with quick delivery. Using SMX from now on for all the possible parts/ plastics he can supply.
18 May 2023
Reply from Smxoffroad
Cheers graham 👌
Staff really helpful and they sell all…
Staff really helpful and they sell all the good stuff for enduro
17 May 2023
Reply from Smxoffroad
Appreciate that Rob 🙏
Reply from Smxoffroad
Cheers ross :)
Fantastic Service.
Very quick response, very competitive prices, items received within a few days and all as described etc. highly recommended!
10 May 2023
Reply from Smxoffroad
Thank joe appreciate the review mate
ordered the parts late on
ordered the parts late on, realised i had the wrong address on my PayPal, notified SMX by email they were on it first thing, sent parts next day. Brilliant service thanks SMX
1 May 2023
Reply from Smxoffroad
Thanks rob :)
Reply from Smxoffroad
happy to help stuart
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.