DOURO VALLEY This was our second holiday with Smooth Red and as expected it lived up to all expectations. Hotel, wine tours and guides were all excellent. Jack and Carola @smoothred couldn’t be... See more
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For over two decades, SmoothRed have been creating tailormade wine holidays and bespoke travel experiences. With over six generations’ worth of experience and connections in the wine industry, we specialise in wine travel and custom journeys around Europe and South America, tailored to each and every individual client. Our success is rooted in the lasting relationships we've cultivated with winemakers, local guides and trusted suppliers. By partnering with those who share our passion for travel, we're able to provide exceptional service and create seamless experiences with 24/7 support. To learn more, please visit www.smoothred.com
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SmoothRed, Tintagel House. 92 Albert Embankment SE17TY, SE1 7TY, London, United Kingdom
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We had an excellent experience booking with SmoothRed. The planning of the trip was easy and all of the suggestions and booking for accommodations, travel, restaurants, and activities were amazing! Communication was wonderful with quick responses any time we had questions or needed help with anything. The app is super helpful and so easy to use. I would absolutely recommend SmoothRed to anyone and we will certainly book with them again in the future!

Reply from SmoothRed
Thank you to smoothred for another fantastic trip. Whilst it must have been a busy time with all the travel chaos you always made us feel like you had all the time for us to plan and advise on the final details of our trip to chianti. The hotels were in great locations and special and the trips and tastings very informative with great guides. Thanks again and we look forward to planning a future trip with you.

Reply from SmoothRed
I had a great experience in Burgundy through a booking with SmoothRed. Everything was well-organized from start to finish!

Reply from SmoothRed
Thank you to the Smoothred team!!! My husband and I had the lost incredible trip to Porto & the Douro Valley a couple of weeks ago.
Marieke and Carolina built us the perfect itinerary.
Every detail of the trip was spot on. All transfers, tours and activities were arranged perfectly and we got to see some real gems of Portugal, off the normal beaten tourist track. Thank you to Miguel & Diogo (our guides in Portugal) for showing us some incredible history and of course delicious wines and ports.
We will definitely be in touch again for our next wine adventure.
Thank you so much.
Kirstie & David

Reply from SmoothRed
We had a great trip and perfectly arrange by Smoothred. Excellent wineries, hotel and service. Host spoke excellent English for those who struggle with French!
Smoothred took care of every detail and request. The app was one the best ideas and the updates were so useful. Would recommend to anyone who is looking for a great tasting break and quality service.

Reply from SmoothRed
Our trip to Portugal — Douro Valley and Porto — was fantastic! The valley is absolutely gorgeous and SmoothRed booked three visits to wineries in the valley as well as a memorable tasting menu at the Quinta Nova restaurant. I love booking with SmoothRed because I can travel with confidence that all the plans will be handled to the final detail and that it will be a wonderful experience, start to finish. They even helped along the way with dinner bookings that we had not anticipated ahead of time.

Reply from SmoothRed
We had the most amazing trip. We have been meaning to write to thank you for helping to organise such a fantastic weekend. The wine and cheese tasting on Friday was lots of fun and Ben who talked us through it all was really friendly.
Henri was a fantastic guide and such good company. He was so knowledgeable about wine, the area and all of the Chateaus we visited. We enjoyed them all and learnt so much with the different guides. I think my personal favourite was the second one- Château Ferrand, the sommelier there was a great conversationalist and lots of fun. However, the wine at Troplong Mondot was really delicious. We also really enjoyed the lunch in Saint Emilion.
Thank you again and we would all definitely recommend you to others wanting to do a similar trip. We are hoping to go and visit the left bank next year!

Reply from SmoothRed
We had a fantastic time in Bordeaux and all that you suggested was top notch ! So pleased with our tours and recommendations ! Thank you for all you have done for us and for making us feel very special 🥂🍷

Reply from SmoothRed
SmoothRed planned us the exact trip we had hoped for! My husband and I wanted to explore Burgundy. My husband is pretty knowledgeable about wine from the area, whereas I am a novice. SmoothRed arranged a four day experience for us that we both loved. They were communicative throughout the process. They offer an app that provided our itinerary, train tickets, important contacts, and recommended restaurants. This feature made the trip even more seamless. It was an incredible experience!

Reply from SmoothRed
Stumbled upon this gem of a company, I normally wouldn't write a review in these circumstances but I felt compelled to do so. I have had an absolute pleasure dealing with the governor Adam and the account manager Danielle. Really knowledgeable in their field and completely tailored the trip to quite literally a dream holiday, I didn't really know what I wanted at first and they spent time understanding and putting something together and even made special arrangements for the trip. Through no fault of their own, I wasn't able to go on it but the reason I am writing this is because when I next get the opportunity there is no doubt I will use Smooth Red, you will be in the safest of hands with people that do nothing but help. Great people that truly care and bend over backwards to deliver. Can't wait to be back again. Thanks so much

Reply from SmoothRed
Had a fantastic end to end experience. Very well looked after. Tour guide went above and beyond and had obviously developed some very key relationships with the champagne house owners whom were very friendly and welcoming. We had a fantastic experience and will definitely be booking with Smooth Red in the future. They put a lot of attention to detail in the proposed itinerary and were in regular communication to check on all finalised details. Their follow up after your trip is equally as attentive as they value customer feedback. This was a gift for my husband,who loved the private tour experience.

Reply from SmoothRed
Fantastic company to book any wine related tour. From beginner to expert, this company can deliver all, we have used them 9 times and the service & tours have been perfect. We will continue to use them time and time again

Reply from SmoothRed
Adam and his team at Smooth Red were AMAZING! He helped my friend and I plan a trip to Bordeaux and Paris and we would have been so lost without him. One thing we really loved about him was his ability to see what we were looking for and steer us in the right direction. There were some hotels we thought we wanted to stay in and since he knew so much, he gave us alternate suggestions which ended up being so much better than what we had picked. So he wasn't afraid to really make sure we were doing it right. To be honest, the only hotel we didn't like was the one that we insisted we wanted to stay in! Adam - you were right!!! So my advice is listen to Adam and you will not be disappointed. The trip was epic, 5 star and we didn't have to think about a thing the entire time. Every vendor that was used and everywhere we went was 5 star and just absolutely fantastic. Highly recommend Adam and his team. In fact, he is helping my mom book her next trip to Italy as we speak! Anytime I travel abroad in an area that Smooth Red covers, we will 100% without a doubt use them to coordinate.

Reply from SmoothRed
We started working with SmoothRed after our France trip through another provider/operator was cancelled. After an inquiry, I spoke with Adam and discussed the goals of our trip and what we wanted to focus on and he crafted an amazing experience for us, working with the flight details we already had booked.
We toured the Loire Valley, Bordeaux, Champagne, and Paris over 10 days. Everything from beginning to end was perfect, and we were taken care from the moment we passed through Passport control until we were dropped back off at CDG for our departure. They booked all of our transfers including private drivers and train tickets. They use a phone app and all of the travel details were easily accessible including our train tickets, hotel information, and maps with directions to dinner restaurants. They also had a list of wonderful restaurant recommendations and made all of the restaurant reservations for us and downloaded all the confirmation numbers into our app. The hotels selected were absolutely perfect! All of our hotels were quiet but within close walking distance to multiple restaurants.
We told Smoothred some of our wine preferences and regions we wanted to focus on, and they planned all of the winery tours for us with private knowledgeable guides that spoke great English. They selected a variety of amazing Chateaus and Champagne houses and it allowed for an amazing and unforgettable wine adventure. They also picked lunch locations for us, snd their selections were superb.
SmoothRed did such a fantastic job creating our French Wine Vacation. I have traveled around the world using many types of tour operators and SmoothRed was the best experience I’ve had abroad. I would highly recommend them to plan your trip!

Reply from SmoothRed
My sister, daughter and I went on a private tour to 3 champagne houses, vineyard and lunch at Comptor a Bulles. I cannot express enough what an amazing day we had. Booking the trip was incredibly easy and the Smooth Red employees were kind, helpful and enjoyable to work with. Each champagne house offered something unique and fun. The food, service and scenery at Comptor a Bulles was incredible. I will definitely be using Smooth Red for future travel plans!

Reply from SmoothRed
Our second wine tour with SmoothRed and it was just as good as the first one. Our hotel in Bordeaux was lovely and very central. Our two wine guides were charming and knowledgeable and the various chateaux SmoothRed arranged for us to visit were fascinating. Transfers and everything else went like clockwork. I can't recommend SmoothRed highly enough.

Reply from SmoothRed
My wife and I returned yesterday from Bordeaux having booked our trip through SmoothRed
As fairly regular holiday makers we are accustomed to booking through large tour operators (TUI and the like). I must admit to having harboured a few apprehensions about using a smaller, specialist agency – especially as this was to celebrate a special birthday for my wife. I’m thrilled to say that these apprehensions were short-lived and unwarranted. Our trip from start to finish was an absolute pleasure and the service provided by your company was nothing short of first class. SmoothRed provides a personal touch that is often lacking from the large tour operators.
Prior to take off we had endured a number of issues out with anybody’s control - COVID restrictions; flight changes; flight delays; COVID guideline changes to name just a few. Your team kept us fully informed of these and guided us through all of this, taking the strain and stress away from us at each point.
Your app is brilliant and allowed my wife and I to simply relax and enjoy our trip whilst SmoothRed did the hard work. Every detail was considered. We have absolutely no complaints about our wine experience but please let me outline some key highlights, below:
Our hotel was perfect – no frills, but we didn’t want frills. For a trip like this we wanted simplicity – cleanliness, good service and somewhere comfortable to sleep off all the wine. We got this in spades. Its central location was better than we could ever have hoped for. Everything we needed was just a short walk away so never any need for us to rush. Additionally, The hotel staff couldn’t do enough for us.
I mentioned the app already but this was our bible for the weekend and helped us tremendously to navigate our way through the weekend and calculate how best to optimise our time in Bordeaux.
Your restaurant recommendations were superb and we would highly recommend Brasserie Bordelaise and Restaurant Influences to any other travellers.
The wine tours were exceptional. The guides (Julie and Emily) were fantastic. They were knowledgeable and informative and we learnt a huge amount (and drank a huge amount too!). However, they were also very engaging - they filled the journeys between each vineyard and Chateaux with fun and interesting activities. Their lunch recommendations really hit the spot too. The balance of ‘tour time’ and free time was also spot on. St. Emillion is one of the most charming places we have ever visited. Please pass on my compliments to the wine tour operator (Orpheus??).
The cheese and wine experience on the Friday evening was thoroughly enjoyable. Very informative and (most importantly) very tasty but in a location that was just perfect. The cheese and wine expert was superb and we could have happily chatted cheese and wine with him all evening.
Finally, your whole team have been brilliant throughout. However, in particular, Andra was magnificent in her dealings with my wife and I. A fog related flight delay led to our luggage being late to Bordeaux. Andra stepped in and handled all of this for us, allowing us to enjoy Bordeaux with complete peace of mind. She was communicative and supportive in all dealings with us – doing this proactively - a real credit to SmoothRed. She also navigated us through the late changes to our travel plans (Easyjet changed their flight time late in the day), again, relieving us of the stresses here.
My wife had repeatedly reminded me, in recent years, that she had never been wine tasting. As a lover of Merlot, I wanted her first experience of it to be memorable and I’m delighted to say that it was. Thank you to you and your team for making this possible.
I would have no hesitation whatsoever in recommending SmoothRed to others and we plan to book again with you in the future.

Reply from SmoothRed
We loved our two weeks in France planned for us by SmoothRed. Everything went smoothly and was stress free. We loved the itinerary and all the guides and hotels were great. We will definitely use SmoothRed for future trips!

Reply from SmoothRed
SmoothRed were brilliant at organising our trip to York everything went to schedule and the places they recommended were superb. Thank you SmoothRed and Adam for arranging everything you took the stress out of travelling and the eight of us made some great memories together.

Reply from SmoothRed
A seamless two hotel private wine tour of Kent & Sussex
First class service all the way

Reply from SmoothRed
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