I had such a great experience with Pernille. She is always great at making me feeling comfortable with the treatments, she knows everything about the laser treatments and how the hair responds. She’s... See more
Company replied
Location
Switch locationNordre Frihavnsgade 13A, 2100 København, København Ø, DK
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See what reviewers are saying
Pernille is the to go to! She was super friendly and made sure everything was okay and assured to make me comfortable as well. She took over my sessions as I just relocated to Copenhagen from Aarhus.... See more
Company replied
SPAM messages being sent to my private phone number after just 1 consultation. I never agreed to this and there's no way to opt out of the messages. I dont need to be adviced of any sales going on as... See more
All around always the best experience with Savannah! Not only is she professional, but she’s always with a smile on her face, making the appointment a highlight! ☺️✨ Highly recommend her and Smooth!... See more
Company replied
Company details
About Smooth - Østerbro
Written by the company
Lev dit bedste liv – et SMOOTH liv! SMOOTH er din vej til et nemt liv fyldt med selvtillid.
SMOOTH er Danmarks bedste løsning på permanent hårfjerning. Bliv fri for uønsket hår, røde knopper og indgroede hår og få selvtilliden til at stråle som dit bedste selv! Og hvis du er bange for at permanent hårfjerning ikke virker på dig, så er du nu sikret med vores 100% tilfredshedsgaranti.
SMOOTH er skabt af Selima – en helt almindelig kvinde, med et helt almindeligt problem, som hun ønskede at hjælpe andre kvinder med. Det gør hun nu med hele 4 klinikker i Danmark, hvor vi arbejder med den mest innovative teknologi på markedet, som virker på alle hud- og hårtyper, og til en pris, hvor alle kan være med! Hos SMOOTH er vi ca. 30% billigere end andre klinikker, og nu kan du endda blive hårfri for kun 499 kr. om måneden med vores afbetalingsløsning, hvor du får et lån helt gratis, uden renter og gebyrer.
Hos SMOOTH er vi specialister i hårfjerning med laser og glat hud, og vi går ikke på kompromis med kvalitet. Vi har en you do you-attitude og vægter ærlighed højt i vores kommunikation.
Bliv en SMOOTH BABE og få mange eksklusive fordele. Med vores nye medlemsklub kan du optjene point og få rabat, få cashback ved henvisning af en ven, modtage invitation til eksklusive events og meget mere!
SMOOTH er meget mere end permanent hårfjerning – det er et community. Bliv en del af klubben og følg med på Instagram og TikTok.
Contact info
Nordre Frihavnsgade 13A, 2100, København, København Ø, Denmark
4.7
Excellent
193 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 9% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Often sending SALE messages without approval
SPAM messages being sent to my private phone number after just 1 consultation. I never agreed to this and there's no way to opt out of the messages. I dont need to be adviced of any sales going on as I'm not a costumer and would just really like for the company to not abuse my personal information like this
29 November 2025
Unprompted review
Mahek was very friendly and quick at…
Mahek was very friendly and quick at her work, good experience
7 May 2025
Unprompted review
Reply from Smooth - Østerbro
Dear Saeideh,
Thank you for your kind review! We're happy to hear you had a good experience and that Mahek made you feel welcome. ❤️
Kind regards
Team SMOOTH
The service was really bad
The service was really bad, and I didn’t feel laser ( so it will not be any effect)
9 August 2024
Reply from Smooth - Østerbro
Dear Natalya,
Thank you for your feedback – we’re truly sorry to hear that you were unhappy with the service. Your experience is important to us, and we always aim to provide both professional care and visible results.
According to our notes, there has been a noticeable reduction in your hair growth throughout the treatments, and during your most recent visit, only a few hairs remained. However, we understand that the treatment experience can vary from person to person, and we’re here to support you in reaching the best possible outcome.
Please don’t hesitate to contact us if you’d like a follow-up or further assistance.
Kind regards,
Team Smooth
It is always a great experience for me…
It is always a great experience for me at Smooth :)
3 April 2024
Reply from Smooth - Østerbro
We are happy that you are having a great experience. We are looking forward to se you in the Clinic again :-)
Best regards
Tenna and Team Smooth
Happy with my experience
I am getting some permanent removal treatment and I am very happy with the results so far. But the best experience for me is Lidia, she doesn't just offer a treatment, she offers an experience.
19 January 2024
Unprompted review
Reply from Smooth - Østerbro
Hi Ioana,
Thanks for sharing! We're thrilled you're happy with the permanent removal treatment results. Lidia aims to offer not just a treatment but a great experience. We appreciate your positive feedback!
Best regards
Liva & Team SMOOTH
Good experience
I had a good experience at Smooth, the girls were nice and professional. I had both a good consultation session and a first treatment.
7 November 2023
Reply from Smooth - Østerbro
Hi Bogi,
It is so nice to hear that you had a good experience, and that our girls are nice and professional 😍
De bedste hilsner
Liva & TEAM SMOOTH
Great results and amazing staff
I had such a great experience with Pernille. She is always great at making me feeling comfortable with the treatments, she knows everything about the laser treatments and how the hair responds. She’s a pleasure to be around and I highly recommend her. I’ve seen amazing results and it’s been a pain free and comfortable experience at smooth.
3 August 2023
Unprompted review
Reply from Smooth - Østerbro
Hi Pamela,
We are so glad to hear about your experience, thank you so much for sharing!
It is great to hear that you always feel comfortable during your treatments with Pernille, and that you've seen amazing results 😍
De bedste hilsner
Liva & Team SMOOTH
Alice does an amazing job!
Alice does an amazing job!
Getting the whole body lasered in one session is a lot, but she is so good a calming me down and giving me the breaks I need.
11 July 2023
Unprompted review
Reply from Smooth - Østerbro
Hi Ellie,
Thank you so much for your kind words about sweet Alice, it is great to hear that you feel calm and listened to throughout your treatment 🥰
De bedste hilsner
Liva & Team SMOOTH
Professional and kind
Pernille is the to go to! She was super friendly and made sure everything was okay and assured to make me comfortable as well. She took over my sessions as I just relocated to Copenhagen from Aarhus. A kind soul and makes you feel comfortable. Definitely recommend!
6 July 2023
Unprompted review
Reply from Smooth - Østerbro
Hi,
We are so glad to hear that you are a fan of Pernille, and that she always assures that you are comfortable during the treatment 😍
Thank you for the recommendation!
De bedste hilsner
Liva & Team SMOOTH
All around always the best experience…
All around always the best experience with Savannah! Not only is she professional, but she’s always with a smile on her face, making the appointment a highlight! ☺️✨
Highly recommend her and Smooth! 🫶🏻
4 July 2023
Unprompted review
Reply from Smooth - Østerbro
Hi,
Lovely to hear that you always have the best experience with our sweet operator Savannah 🥰
Thank you for your recommendation!
De bedste hilsner
Liva & Team SMOOTH
Don't recommend this clinique
Don't recommend this clinique - My booking was cancelled without having received a notification. I show up for my appointment and am informed they can't take me and I should book something else. She was also a bit rude and dismissive.
25 February 2023
Unprompted review
Reply from Smooth - Østerbro
Hi there
I'm so sorry that you had an unpleasant experience at our clinic and of course you weren't supposed to not get noticed about the cancellation.
Could you please contact us so that we can find a solution together? At kontakt@smooth.dk or 28117373 🧡
I look forward to hearing from you and wish you a nice day.
Best regards
Cecilie & Team SMOOTH
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