Scam do not buy. Placed an order a week ago with 48 hour tracked delivery. Have contacted them multiple times for delivery info but they have just ignored my messages. Will be seeking full refund via... See more
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Was my first time ordering from here as was recommend by a friend. Honestly everything was completely fine the reason for the lower score is that when the item was delivered I don't like the idea that... See more
Company replied
Ordered Sunday thinking that package will be delivered Monday. Was Astonishingly surprised when less than 2 hours my order was in front of the my house. Exelent service. Massive selection of juices. D... See more
Company replied
Couldn’t recommend these guys enough. If there was an option for 6 or 7 stars I would select it. The same day delivery service is absolutely fantastic, often arriving in under an hour. It’s been... See more
Company details
Written by the company
Vape Specialist, Retail, Wholesale, Distribution.
Contact info
Unit 11 Vermont Place, Tongwell, MK15 8JA, Milton Keynes, United Kingdom
- 01908803166
- sales@smokeyjoesvapes.com
- smokeyjoesvapes.com
3.3
Average
558 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Reply from Smokey Joes Vapes Company
Hi
Thanks for the awesome review! We're stoked to hear our delivery ninjas are working their magic and keeping things quiet on the night shift. Keep the compliments coming, and we’ll keep up the stealthy deliveries!
Reply from Smokey Joes Vapes Company
Hi Jennie
We appreciate your review! We work hard to provide excellent service and a fast delivery service.
Reply from Smokey Joes Vapes Company
Hi Magdalena
We're happy to hear you had a great experience with us. Thanks for mentioning both our top-notch customer service and quick delivery on Trustpilot. We appreciate you taking the time to recommend us – that means a lot!
Reply from Smokey Joes Vapes Company
Hi Stephen
Thank you for your positive review! We're happy to hear you appreciate our fast deliveries and excellent service. We're committed to providing a top-notch experience.
The delivery Came as quick as possible
10 June 2024
Reply from Smokey Joes Vapes Company
Hi Ionut
We're thrilled you find our delivery super quick and the service brilliant! Is there anything else we can do to make your experience even better
First time using Smokey Joe's
First time using Smokey Joe's, I ordered some wire from them this morning (10am on a Sunday) and was surprised by a knock on the door that afternoon with my order. First rate service, I will definitely be using them again.
2 June 2024
Unprompted review
Reply from Smokey Joes Vapes Company
Hi Gary
We're thrilled you find our delivery super quick and the service brilliant! We strive to exceed expectations, and your feedback makes our day
Reply from Smokey Joes Vapes Company
Thank You for your Review. Big High Five!
Reply from Smokey Joes Vapes Company
HI Gary
Thank you for the Trustpilot review! We're happy to hear you think we're reliable, fair, and generally very good. Reliability and fairness are important to us, so we appreciate you mentioning those aspects.
Reply from Smokey Joes Vapes Company
Hi Debbie
We appreciate your review! We work hard to provide excellent service and a fast delivery service.
Steve does an amazing job with customer…
Steve does an amazing job with customer service and the late night deliveries. Appreciate all the hard work you all put in.
Keep up the good work.
29 April 2024
Unprompted review
Reply from Smokey Joes Vapes Company
Hi Sam
We're so grateful for your review! It sounds like Steve went above and beyond to provide excellent customer service. We'll be sure to pass on your kind words to him and the entire team – especially those making those late-night deliveries. Thanks for recognizing everyone's hard work, and we definitely will keep striving to provide you with the best possible service.
24 hour vape delivery service?? 🥳
Managed to get some vape liquids at like 2 in the morning!! Only place I know that does this
23 April 2024
Reply from Smokey Joes Vapes Company
Hi
We're glad we could be there for you in a pinch! Being available when you need us most is important to us. We offer a wide variety of products for late-night needs. Thanks for choosing us, and we appreciate the review!"
Outstanding service as always
28 March 2024
Reply from Smokey Joes Vapes Company
Hi Anneka
We're thrilled to hear that you've come to expect outstanding service from us! We strive for consistency and are happy to know we're delivering. Thanks for letting others know about your experience
These guys NEVER LET YOU DOWN
These guys NEVER LET YOU DOWN. Just keep getting better a friendlier. Why go anywhere else?
22 March 2024
Reply from Smokey Joes Vapes Company
Hi Steve
We're so glad you feel you can always count on us! Reading that 'These guys NEVER LET YOU DOWN' truly motivates us. Our team works hard to keep improving both our service and friendliness. We appreciate your loyalty and the kind words. Why go anywhere else, indeed?
Management team - thank you
An error made, resolved effectively and efficiently by the management team.
9 March 2024
Reply from Smokey Joes Vapes Company
Hi Kendall
Thank you for your review on Trustpilot. We're sorry to hear there was an error with your recent experience. We appreciate you bringing it to our attention, and we're glad our management team was able to resolve it effectively and efficiently for you. We strive to continuously improve and your feedback helps us achieve that. Thanks for giving us the chance to turn things around.
Always great experience
Always great experience. Delivery is on time, always friendly.
29 February 2024
Reply from Smokey Joes Vapes Company
Hi Artur
We aim to consistently provide a great experience, and hearing yours was 'Always great' truly motivates us! Thanks for mentioning that our deliveries are on time and our team is friendly – that's exactly what we strive for.
We appreciate you taking the time to share your positive feedback!
Great customer service and quick…
Great customer service and quick delivery, would highly recommend Smokey Joe's
6 February 2024
Reply from Smokey Joes Vapes Company
Hi Tazz
We're happy to hear you had a great experience with us. Thanks for mentioning both our top-notch customer service and quick delivery on Trustpilot. We appreciate you taking the time to recommend us – that means a lot!
Good prices super service and the…
Good prices super service and the delivery was rapid ! Super service guys mega stuff ! 👏
1 February 2024
Reply from Smokey Joes Vapes Company
Hi Robert
We're mega-stoked to hear you had a super experience with Smokey Joe's! Thanks for the kind words – good prices, super service, and rapid delivery, that's exactly what we aim for!
Amazing customer services!
28 January 2024
Reply from Smokey Joes Vapes Company
Hi
We're so glad you think our customer service is amazing! Our team works hard to provide the best possible experience.
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