Smokeday Reviews 

479
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping, noting that packages arrive within just a few days and are wrapped securely. People also love the massive selection of items, emphasizing the outstanding product quality and the friendly, responsive customer support team. Buyers often mention how exceptionally easy the website is to use when placing their new orders. Some reviewers were not happy with receiving broken items or experiencing unexpected product defects during use. A small group of consumers also mentioned frustrating delivery situations, unhelpful responses, or experiencing difficulties getting proper replacements and refunds.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are super cute, work very well, and arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses, helpful interactions, and... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping, easy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm always apprehensive about trying a new vendor but Smoke Day exceed my expectations. Ordering = easy Customer service = answered my questions, just be patient. Communication = I knew eve... See more

Rated 5 out of 5 stars

We ordered a glass bowl, and were disappointed when it arrived broken. It's not exactly their fault, but it also seemed unwise to have shipped it in an envelope (with a ton of bubble wrap) rather than... See more

Rated 5 out of 5 stars

10/10!!! LOVE the piece, super cute & works very well. arrived quickly, amazing price!! great first time experience. i had some difficulty with applying a discount code to my order and the incredible... See more

Rated 5 out of 5 stars

Second time ordering from you guys, and I'm super happy with my purchase!!!! Thanks for offering beautiful and well-made bongs, perfect quality and coolest design, and in very affordable prices, you... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

479 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(479)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast Shipping, Wonderful Customer Service, Detailed Package Tracking.

Fast shipping, with tracking. This website was the only website i could find my specific carb cap. i looked through multiple websites and multiple google pages till i found smokeday.com. They were sold out everywhere. i could not be happier about the quality of service i received. i couldn't find my little terp pearl and they almost instantly responded asking if there was anything that they could do and my smart self found the pearls in the baggy. They were super nice when i told them i found them. I will forever love and use smokeday.com since they saved me in my time of need. The prices are out of this world affordable. im surprised this website isn't more popular than it already is. Will Shop Here Again Soon. I have to buy my coils from somewhere and like i said the tracking from this website is on par if not better than amazon prime. i mean it only took me 3-4 days to get my product and it showed me every step their delivery process took. Overall Best Smoke Shop I've Ever Had The Blessing To Come Across.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Like the title says

Like the title says: Great customer service , fast shipping, good stock, fast response time for questions

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service + value= Smoke Day

I wanted to step up my glass game, and Smoke Day had such a great variety, I easily found my piece, AND on sale. Even better after I had placed my order online, I got an email from Smoke Day the next day promoting a 10% sale. I figured I missed out, but I shot Smoke Day a message and they got right back to me, and honored the discount, even though I had missed it. What amazing customer service! That is exactly what brings people back to a business; the personal touch. The piece is just right, and when my next purchase is made, it will be with Smoke Day!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

I'm absolutely loving the craftsmanship…

I'm absolutely loving the craftsmanship on this! 🤩 It feels so smooth to handle and use. Plus, the stickers are just the coolest way to add some personal flair. ✨ It really makes the whole experience so much more enjoyable. I'm so happy with this find! #Craftsmanship #CoolStickers #HappyVibes

1 May 2026
Unprompted review
Rated 3 out of 5 stars

I purchased the pink smoke day grinder…

I purchased the pink smoke day grinder which is tiny miniature I don't know what that would hold and the Cherry bong it's not worth the money it's real grainy feeling and then I bought the pink sunflower bead pipe that is the only thing that is worth what I bought the rest I'm going to return.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

faulty piece

Had a faulty piece, customer service helped me get a replacement within 2 weeks. I will always keep coming back to this shop for the deals because of their customer service.

Thank you guys for everything you do!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Ahhhhh these guys are freaking bad ass

Ahhhhh these guys are freaking bad ass! We recieved our mystery smoke box today and we are blown away with the contents! Well worth the money spent! We ordered the $129 box on a discount and paid $94 total. I recieved 2 very nice quality bongs, a glass piece and a few little goodies. I loved the thrill of unboxing. Thank you guys!!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

smoke day has awesome costumer service…

smoke day has awesome costumer service and their products are even better. glass pieces are wrapped in bubble wrap and packaged very well. 5 working days delivery . if your looking for a bong take a look @ sully from monsters inc. this bong rippes huge clouds with no coughing. smoooooooooooth hitting

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered a nice looking piece from…

I had ordered a nice looking piece from Smokeday however the piece arrived damaged. I reached out to support and support was amazing and timely with sending a replacement piece. It hits nice and I look forward to shopping at Smokeday in the future.

3 April 2026
Unprompted review
Rated 3 out of 5 stars

Good customer service, questionable product quality

I ordered my first piece from this site and it survived less than 3 months, the bottom dropping out when I slightly touched it to the corner of the bathroom counter. I break a lot of glass, though, so I blamed myself instead of the quality of the item. I saw a BOGO deal and decided since I'll inevitably break them, two identical pieces would be fine. I confirmed the BOGO deal with the online support agent, but when my order shipped it showed only 1 item. My email was met with assurance that both items were on the way. They were not, predictably only one arrived. I will say that the problem was fixed efficiently, they shipped out my second item within a few days. HOWEVER, I've had the BOGO pieces for a few weeks and already broke one. I didn't drop it. It was sitting on the floor, got *tipped over*, and shattered. That's unacceptable quality for glass, even on a BOGO deal. A piece not being able to handle being dropped is one thing - but multiple pieces breaking basically just from being touched wrong? That's a quality issue. I doubt I'll be ordering again.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I contacted about a broken piece that I…

I contacted about a broken piece that I had received. They promptly responded to my email and asked for a picture. They responded about that receipt as well. I then received an email stating they are replacing the piece. I received it today and it is beautiful and made of excellent quality. Excellent, quick, and efficient customer service. I will gladly purchase again

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company!
Not only is every piece I order from here amazing at a decent price. The customer service is so amazing! I misaddressed one of my orders, when I reached out there were multiple messages from the company trying to help ASAP

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I've ordered from this company in the past and had a great experience. This last time I ordered a bong, and it arrived broken. Rose Ann from customer service was great to work with. She responded to my email quickly and professionally. I sent a couple of pictures and a video of the broken piece and after review, the company sent a replacement bong. The whole process was smooth and quick. I'll definitely order from Smokeday again!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and quality at a decent price

Smokeday is a great business in my opinion. Everytime I have placed an order, it is timely and correct. The products I have ordered are quality. I love the free shipping for an order over $9.99.
I can depend on Smokeday.com for my smokin needs.

30 March 2026
Unprompted review

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