Smiths Of Harrogate Reviews 

A good purchasing experience. Pleasant service and competitive pricing complimented by a good range of products. I would highly recommend.

Second time that I have purchased furniture at Smiths. Chris was very helpful in explaining the difference between the various sofa's and we felt no time pressure, despite taking some time to decide on the final model. First class service and competitive price.

Ordered a recliner, good product knowledge and patience from the salesman (Jamie) and a good discount agreed.

Better price than I found anywhere else but what made the real difference was the outstandingly good customer service by 'phone. It was in a different league to that offered in other stores.

We had a great experience at The Rink today - Perfect service, no problems at all from start to finish.

That’s what I like about Smiths the Rink - good quality products, reliability, great service & no extra costs.

Query made by telephone. Excellent help from sales manager. He answered my queries and it was then easy to place order and pay deposit. Very happy as always with the service.

From first initiation by telephone with Smiths we felt we were dealing with a company who were knowledgeable about the furniture we were interested in. On visiting showroom the salesperson Christopher, spent a lot of time (and patience) informing us of details of furniture we were interested in which we found most helpful.

Great range of furniture. Chris was extremely helpful guiding us through the various pros and cons. Very welcoming, no pressure and excellent product knowledge. Very happy with our purchases and we will return. Highly recommended family firm.

Very helpful information from Steve is a really shop.Beautyful furniture

We were looking for a new matress. Smith's of Harrogate had an amazing choice that could have been overwhelming. However, the colleague who served us was very helpful and had good product knowledge. He was able to guide us through all of the options, that enabled us to make an informed choice. At no time did we feel pressurised and when we made our purchase, we felt that we had an excellent mattress at a fair price.

We needed a mattress, I called the shop and spoke to Frank who gave me all the information I asked for and based on that went into the shop and bought a Harrison Spinks very firm mattress

I wanted to purchase a specific Ercol table.
From my first telephone enquiry to delivery of the table everyone at Smiths was knowledgeable, polite, professional and friendly.
I live quite a distance from Harrogate so could not visit the shop personally and had some apprehension about buying an expensive product over the 'phone. I need not have worried.

Excellent customer service from Graeme. Very helpful and knowledgeable. Would definitely recommend and use the compnay again.

The staff ,especially Graeme and Jamie, were very welcoming , knowledgeable and very helpful. The store has an amazing selection, especially the riser,recliner chairs we wanted.

Our salesperson Jamie was most helpful in finding the right product for us and we didn't feel under any pressure.

Frank was attentive and knowledgeable about their product range of mattresses. A return visit after purchasing Ercol bedroom furniture which then was very pleasant shopping experience.

Wonderful service at Smiths of Harrogate.
Excellent in-store advice from a knowledgeable and non-pushy member of their team.
From getting the best advice on most suitable quality carpet, ordering process, meeting date for fitting and quality of actual fitting ⭐⭐⭐⭐⭐

Great service, polite, not pushy

We went last week to choose a chair which would suit my husband, what a gorgeous shop with so much choice. Found a chair which was delivered this morning by too wonderful young men who had no trouble accessing our retirement apartment on the second floor.

We have just moved from York to Knaresborough.
This was our 1st visit to this store and it was a fantastic experience.
I phoned initially to enquire about a certain make of settee and spoke to a gentleman called Steve.
When we went to the store we were greeted by Steve and so glad we were.
He made us feel at home,left us alone to browse and decide which furniture we wanted,no pressure whatsoever.
Took some sample books home,returned a few hours later and purchased it off Steve.
If only other stores had staff like Steve!!!