I have ordered many times in the past their flavoured filtered coffee without any issues.However, this time the coffee was tasteless and disgusting!I had to throw all the packets(caramel,maple syrup&w... See more
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More clarity required in the description of your product, I brought the coffee bags but very much on spec. They are OK but I am still looking for my ideal coffee taste. Smiths NO7 & the Mexican Oaxa... See more
Company replied
Not only did I receive the request for a review several days before my goods arrived. When they did arrive 2 items were not included . 1st & last time !!!
Company replied
Been shopping with them for 10 years now, always buy my coffee off the specials list, very knowledgeable staff, Colin the owner never has time to talk, but get him onto coffee or tea and he talks for... See more
Company replied
Company details
Written by the company
Hand crafted, Artisan roast...coffee since 1936.
Contact info
Arabica House, Ebberns Road, HP3 9RD, Hemel Hempstead, United Kingdom
- 01442234239
- sales@smithscoffee.co.uk
- smithscoffee.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I miss walking into the office...
I miss but being able to walk into the office to pickup the coffee and chat with the friendly staff but ordering online is almost as convenient.
The box always turns up on time and never with the wrong items.
My only criticism is the plastic packing. Please can you look to replace the bubble wrap with something more sustainable.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
You said the Mexican decaf (water…
You said the Mexican decaf (water processed) was good and I agree. Delicious. Thank-you

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Very tasty
Very tasty , fruity and smooth. My kids loved the smell of the fresh coffee in bag. Only problem is in running out again

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Disappointing order
Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobody relied...
I would not order from this company again.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Happy Customer
Have ordered from Smiths for the first time and I am happy with the experience. It was easy to find what I wanted on the website with an excellent choice of grind options and pack sizes. Prices are competitive and delivery costs are reasonable. Delivery time was good and most importantly of all the coffee is delicious. Will be ordering again soon.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Coffee is excellent
Coffee is excellent, website easy to use. Only one small point, there is no communication as to when order has been despatched.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Delight in a cup!
Thank you for the wonderful coffee. Your flavored variety is in my opinion the best on the market, my favourites being the Creme Brulee and Tiramisu ones. The staff was helpful and responded quicly and the shipping was also fast. Will certainly buy again.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Very good company with immediate…
Very good company with immediate response very good flavors and above enjoy exterior coffee quality!!
Thanks Smiths Coffee.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
The aroma & taste of your Peruvian…
The aroma & taste of your Peruvian coffee is amazing! Thank you

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Smiths coffee is a taste sensation.
As a passionate coffee lover, discovering Smiths coffee has been a joy and certainly a taste sensation - so many wonderful flavours to choose from! My orders have been followed up promptly and efficiently, which is why I am happy and satisfied customer with Smiths.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Not only did I receive the request for…
Not only did I receive the request for a review several days before my goods arrived.
When they did arrive 2 items were not included .
1st & last time !!!

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Fast and efficient service
Fast and efficient service. Excellent coffee highly recommended.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
I switched to Smiths quite a while ago…
I switched to Smiths quite a while ago now, in my efforts to find consistently good quality coffee and lovely blends.
Their delivery is always prompt.
I have now got a few favourites which I buy on a regular basis. Their hot chocolate is lovely.
They are my go to now. Highly recommended!
Their customer service is also spot on. The one time a parcel was damaged in the parcel depot and was undeliverable, I had a replacement the next day.

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Incredible tasting (and smelling)…
Incredible tasting (and smelling) flavoured coffee! Best coffee I’ve had in a long time! Bought the parents a bag of salted caramel ground coffee for Christmas and before I knew it I was sharing it with them and the coffee was gone! Oops! Just recently purchased Vanilla flavour, and I could sit and smell it all day! Now I have about 2/3 cups of it a day, it’s soooooo good! Highly recommend 10/10!

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Flavoured coffee
Smooth experience from beginning to end. I love the wide variety of flavours they offer. And they add more each time I return to the website.
Very impressed

Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
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