What a pleasure to visit this family orientated picture framing business. Nothing was too much trouble. Advice on the framing , costs etc. I picked up the finished print and was thrilled by the profes... See more
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Alan and Amanda own and run Smithbrook Picture Framing. Alan after studying carpentry and cabinet making at college in the 80s then trained as a picture framer at a high end Art Gallery in Guildford. Here he learnt to frame all types of medium and for some famous artists as well. In 1989 Alan was employed by Smithbrook Picture Framing and after a year moved to Walton On Thames to manage a high street framing and Art Gallery. Alan and Amanda are members of the Fine Art Trade Guild and has great skill in creating some amazing framing for your artwork. Amanda having retired from the NHS worked in a high end jewellery shop in Reigate where her love of jewellery gave her a platform for retail and offered great customer service. Amanda has an amazing eye for design and colour and has a natural flare for framing colours and design and will work with you and your framing ideas
12 Smithbrook Kilns, GU6 8JJ, Cranleigh, United Kingdom
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Excellent service from Alan and Amanda. Superb guidance and advice to ensure a beautiful frame and mount were chosen, very speedy service and outstanding quality. Overall, a first class job

Reply from Smithbrook Picture Framing Ltd
I’ve used Smithbrook Pucture Framing many times over the years - I was particularly pleased with the latest piece of work which was a difficult reframing job on a very old and fragile picture. The team were very patient and helpful with advice on choice of frame too. Delighted with the finished product

Reply from Smithbrook Picture Framing Ltd
Collected our latest 5 pictures from Smithbrook Picture Framing yesterday. So pleased with the quality. They have provided so many beautifully made frames for our house, we would never go elsewhere! Thanks again Alan, top quality work as usual

Reply from Smithbrook Picture Framing Ltd
Really helpful in assisting with picking the right frame and mount for a photograph. Very quick turn around too. Will certainly use again next time I need something framing.

Reply from Smithbrook Picture Framing Ltd

Reply from Smithbrook Picture Framing Ltd
Fantastic service and team. Really kind and helpful in choosing the right frame. Would highly recommend

Reply from Smithbrook Picture Framing Ltd
Another fantastic framing, wouldn’t trust anyone else with our precious pieces.

Reply from Smithbrook Picture Framing Ltd
Alan was very helpful and polite and I had excellent service.
My picture was framed on the day and the work was extremely professional and very well done.

Reply from Smithbrook Picture Framing Ltd

Reply from Smithbrook Picture Framing Ltd
I have had many items framed over recent years by Smithbrook Picture Framing and they have always done a fabulous job. They understand the personal nature of what is being brought into them and therefore the importance of listening and getting it right for the customer.

Reply from Smithbrook Picture Framing Ltd
The guys did a really top job of stretching and framing an oil canvas I have. Thoroughly happy.

Reply from Smithbrook Picture Framing Ltd
High quality results very quickly, with additional subject knowledge on the article. A little pricey but worth the extra.

Reply from Smithbrook Picture Framing Ltd
Very personable service and very high quality frames. A million times better than the cheap ones with plastic glass you get online.

Reply from Smithbrook Picture Framing Ltd
Excellent service and advice on framing my diamond art.....highly recommend and appreciated

Reply from Smithbrook Picture Framing Ltd
THE best framing company and people in the entire surrey and East Sussex area … I have used them for years and they never fail to impress me and deliver the most brilliant framing projects.

Reply from Smithbrook Picture Framing Ltd
I always use Smithbrook framing for my pictures - they give excellent advice on suitable frames and the finished product is always a delight

Reply from Smithbrook Picture Framing Ltd
Great service, advice and completed framed pictures. Always recommend Smithbrook.

Reply from Smithbrook Picture Framing Ltd
Good quality framing solutions offered from a wide range of custom options or alternatively off the shelf frames suiting different price points. Have been happy with both and am a returning customer. Friendly and efficient service.

Reply from Smithbrook Picture Framing Ltd

Reply from Smithbrook Picture Framing Ltd
Excellent quality. Great framers. Alan & Amanda are always so helpful and friendly

Reply from Smithbrook Picture Framing Ltd
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