Smiling Socks Reviews 1,745

TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

I bought these socks a few months ago and at first they were fine. However over time they no long stay put and continuously slip under my heels when I'm working out or walking in trainers. I'm really... See more

Rated 2 out of 5 stars

Update : I eventually received my order on the 20th of December, after harassing them of mail and DM. Thanks again Sophie from Instagram for helping me ! I ordered on the 13th of October for 90€,... See more

Rated 4 out of 5 stars

Apparently another party bought the shop when I ordered the socks so I didn't receive the package and my mails stayed unanswered. After a while I did got in touch with the new owners ad they quickly g... See more

Company replied

Rated 1 out of 5 stars

Even though the store claims to ensure next day delivery (provided that the order is done before 10pm), i have still not received my order placed on 30th Oct. I hope that once i finally receive the pa... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Rustige kleuren, premium kwaliteit en een subtiele vrolijke smiley waar je spontaan een glimlach van op je gezicht krijgt: dat zijn onze Smiling Socks. De sokken zijn ontworpen voor iedereen die graag van het leven geniet en die stijl en kwaliteit belangrijk vindt.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Run away

Update : I eventually received my order on the 20th of December, after harassing them of mail and DM. Thanks again Sophie from Instagram for helping me !
I ordered on the 13th of October for 90€, no news from them since then. I tried email, phone (the number doesn't exist), Instagram and even Facebook multiple times.
I should have read the comments before because now I feel scammed ! 😠
Order #2080
Agathe

26 November 2021
Unprompted review
Rated 1 out of 5 stars

Package still not sent

Even though the store claims to ensure next day delivery (provided that the order is done before 10pm), i have still not received my order placed on 30th Oct. I hope that once i finally receive the package, that the socks will be worth waiting, but no package so far...

14 November 2021
Smiling Socks logo

Reply from Smiling Socks

Hi, I am sorry to hear that.. We always deliver the packages to the shipping company, but sometimes there is a delay.. Could you send us an e-mail?

Rated 1 out of 5 stars

Don’t order - scam

I have ordered some socks in February and have never received anything. In the beginning they still replied about delivery issues, then they stopped answering at all.

I am getting their advertisment emails almost on a daily basis and am suprised that the company hasn’t been prosecuted yet as there are many people not receiving their orders.

Don’t fall for them.

25 June 2021
Rated 1 out of 5 stars

No socks after 2 month

Bought 1 march, still no socks after 2 month. No money returned after several mails. Hopefully PayPal will help! Think before you buy.

26 April 2021
Unprompted review
Smiling Socks logo

Reply from Smiling Socks

Could you send us an e-mail? We where having problems with our international launch, but we are able to ship through entire europe now.

Rated 5 out of 5 stars

Socks worth 1.000 smiles!

Excellent quality, quick delivery! Finally a pair of socks that are not too big for me. My size is 38,5-39,00 and most brands are either too small or too big. I recommend them!

16 April 2021
Rated 1 out of 5 stars

DO NOT ORDER!

I ordered socks for priority delivery of 1 - 4 days. I got a note that they would notify me as soon as they were shipped. That was two weeks ago.

All emails asking for an update remain unanswered.

Update: two weeks later and still nothing. No socks. No customer service. Nothing!

Now they want more information. Here is a suggestion... respond to emails! If you did, I would not have any resort to posting reviews!!

This is a total scam!

GIVE ME MY MONEY BACK!

15 April 2021
Unprompted review
Rated 1 out of 5 stars

Difficulty returning products

The process of returning products is quite arduous. I've sent several messages but haven't received any actual help. In the meantime I've been spammed with emails promoting the website and offering me discount. I definitely won't order anything from smiling socks again. I'm definitely not smiling right now.

24 March 2021
Unprompted review

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