Had an excellent experience at San Juan office. The manager was really nice and attentive. She explained everything very well. Would definitely recommend to my friends and family.
Company replied
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See what reviewers are saying
I just wish the data of my credit card would be processed once I have finally received the diagnosis from the dentist (3 days after visit) thus I could decide upon have the lower or both jaws adjusted... See more
Company replied
Nuria was very friendly but I didn't like it at all that I had to put the i fo of my credit card on the first appointment without knowing if i will be your client or not. I printed out on that right m... See more
Company replied
I am more than satisfied with the treatment received from the company SmileDirect Club Valencia, especially I want to mention the professional Eduard who attended me with exquisite tact. He explained... See more
Company replied
Company details
About SmileDirectClub - Spain
Written by the company
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4.4
Excellent
349 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I enjoyed spending time at the clinic…
I enjoyed spending time at the clinic in Barcelona. Dr Saadia was so friendly and nice. I was very satisfied and happy to start the treatment.
7 October 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Neema. We're so happy to see this review. Thank you so much!
Good Atmosphere
I wanted to say, that Sophia was very knowledgeable about the information she shared with me. I felt very comfortable with her explanation. I was very pleased with the office, it was spotless.
4 October 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Enrique. Thank you for taking the time to leave a review and putting a smile on our face!
The treatment by the staff was…
The treatment by the staff was wonderful, there were very attentive at all times.
29 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Elio, estamos encantados de saber que hemos superado tus expectativas. ¡Toma ya!
Great customer service
Great customer service, He answered all my questions, he made me feel so comfortable, I cant wait to see if they gonna approve my treatment in around 3 days. 🙂
25 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi there, Leslie. Thank you for this awesome review!
My visit to Smiledirectclub was a very positive
My visit to Smiledirectclub was a ver y positive experience. Very profesional treatment. All my expectations were satisfied. Easy, comfortable and affordable. I can not wait to receive my treatment home!
23 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Happy to hear this, Andrea! We appreciate that you took the time to share some kind words.
Love the experience!
Love the experience, a really professional staff and excellent customer service.
20 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Vivian, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
I am happy to go with you!!
I loved the place and the people. I felt comfortable and excited to try my kit specially my assist with Mary Ruiz. She’s the best!!
18 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Thank you for the support, Jhamisleen. We are always here for you!
Reply from SmileDirectClub - Spain
This makes us smile! Thank you, Myu.
Simple and comfty
The consult was rapidly and easy to understand, I got attended by the Dra. Carolina and she explained every doubt that I had. I truly recommend to anyone who wants to have a chance to give a change to his smile.
6 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Mahamadou, reviews like this give us motivation and help us ensure we provide high-quality care.
Great smile
Had an evaluation after finishing all my aligners. I felt my progress was awesome, just thought that an additional aligner could get me to 💯. The experience is always good. Great staff, fast services, and good Covid protocol.
5 September 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Yesenia! We're thrilled to see this.
Just amazing
Great dentist on Puerto Rico, Paseo Caribe. I feel excited
30 August 2021
Unprompted review
Reply from SmileDirectClub - Spain
This is why we do what we do. Thank you for the feedback, Beby!
Fantastico Trato y cordialitat
Fantastico Trato y cordialitat,
Ernesto , muy professional y claro a la hora de esplicar el funcionamento
26 August 2021
Unprompted review
Reply from SmileDirectClub - Spain
Joan, ¡apreciamos muchísimo tu reseña positiva!
Very clear and quick
Very clear and quick , hope the results will be good as well
23 August 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Javier. We're so happy to see this review. Thank you so much!
Amazing staff.
14 August 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi, there. Thank you for sharing!
Zunilda (San Juan office) was such a…
Zunilda (San Juan office) was such a great host since the welcoming. She explain every single details of the 3D scan and also about the aligners treatment. She even go further on explaining about the possibility of a medical insurance partial refund which was completely out of my expectations.
Completely satisfied with the service. I would definitely send referrals.
14 July 2021
Unprompted review
Reply from SmileDirectClub - Spain
Happy to hear this, Mat! We appreciate that you took the time to share some kind words.
Reply from SmileDirectClub - Spain
Hi, Erasmo. Thanks for this awesome review! It was a pleasure!
I liked going they were so friendly and…
I liked going they were so friendly and they speak Spanish !! they are the best
9 July 2021
Unprompted review
Reply from SmileDirectClub - Spain
Wow! This means a lot to us, Ana. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.
Thanks Augusto and Sabril, you are amazing
I had an amazing experience with Augusto and Sabril lovely people who explained to me nicely and precisely about the products and offers. I loved how they treated me like a friend and made me feel comfortable and like at home. I will definitely say that it was one of the best customer care experiences here in Barcelona
1 July 2021
Unprompted review
Reply from SmileDirectClub - Spain
Sandra, thank you so much for taking the time to share! We truly appreciate seeing this on our page.
Reply from SmileDirectClub - Spain
Luis, your wonderful feedback and rating means a lot to us!
Saadia and Domingo were super nice
Saadia and Domingo were super nice, helpful and thoughtful. Everything was made clear and I can't wait to start the treatment!
23 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Happy to hear this, Janira! We appreciate that you took the time to share some kind words.
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