Smileactives Reviews 604

It doesn't work. They make it difficult to cancel. They sign you up for auto shipment but the next shipment is a large gel toothpaste and 3 gel sticks for a total of $142
77. I was told they will be charging two more installments of $47.59. I am returning to try to get a refund.

I ordered the product and used it for almost 60 days, Did not work at all. Returned it with tracking and they received on Dec 30. No refund as of Jan 21 so I called and they said they just processed it yesterday but it would take 5-7 days after that to refund back to my card. What a bunch of BS.

According to their AI Chat

Once the returned products are received, it typically takes about 7 business days to process the refund, which will be credited to your original form of payment (minus shipping and handling).

I do not recommend this product or this company. This company is more interested in billing you monthly and they don't make it easy to get your money back. My teeth don't look much whiter. At $50 per month, my wallet is much lighter. Product is marginal but their billing is very aggressive.

Be careful when purchasing this product. They automatically sign you up for monthly delivery and charges. I purchased a "one time" transaction and then started receiving monthly shipments that I never authorized.

A total scam. Read reviews here and BBB!

Deceptively sign you up for a membership in which they automatically send you a full-size tube of their toothpaste in which they bill you in three installments, $30 each for a total of $90 for a tube of toothpaste! No thank you. It doesn’t work well anyway.

Signs you up for subscription and a hassle to cancel

I was billed 3 times for an ineffective product that does not work at all! When I canceled the"membership" after the first shipment they continued to bill me 2 more times. Nobody speaks English and does not know how to explain their process and procedures.

Total scam artists. Product is worthless. Sent me more product that I did not order. Is taking me forever to void this through my credit card company.

These people are probably working in Russia.....they would be in prison if they resided in the USA.

You immediately took the money out of my account. I received the product after one month. I tried to call and cancel it because you have a 2 month trial period with a money back guarantee. I couldn't get ahold of anyone to stop the product.\n Eventually, I called to cancel, got ahold of someone. I received a product one time.And you guys constantly build me $26.\nYour return policy is horrible.I would not deal with these people ever again!! And I\nWould not recommend anyone

Terrible company. They subscribe you to their monthly product shipments without your knowledge. There was no email of a subscription and no email that the card would be charged again. So hard to get out of. How is it even legal?!

Their business model is totally dishonest. It looks like you are buying two bottles of the toothpaste for $29. They actually put you on a subscription where you will pay $120 for the two bottles. It is completely dishonest. The terms are in fine print and meant to deceive.

I bought this product on a black friday deal and what I didn't realize was they automatically sign you up for a subscription that will charge you $50 a month. So before you even have a chance to use their product, because it took 2-3 weeks to get to me, you're gonna get charged again. I called the company immediately after seeing a charge on my card, they said that they have already shipped the subscription product and that I could ship it back, but I would be responsible for the shipping to and from. I did use this product for two weeks and didn't see significant difference. I canceled anything else they were supposed to charge me. I just noticed that I had another $50 charge on my account, again. Stay away from this company there's definitely other options.

This is a scam. Don't waste your money. Just trying to help others.

This is a horrible product I got a little bit on my gum tissue and it blistered right up and became Raw. After 5 brushes I noticed no difference and after what it did to my gum tissue it went in the trash!! I was in the dental field for years and this is a terrible product I can't believe I got scammed by it

VERY sleazy company hiding and misinforming purchasers of a subscription commitment. Provides very little means of contacting to cancel with phone calls only received on occasion and only after at least 10 minutes waiting for calls to be even answered. Our cancellation notice was received but billings continues a few months later. BEWARE!!!

First of all, the product is not better than Crest white strips and way more expensive. Second of all, I feel like I got scammed. I did a trial kit and the next thing I knew, they had me signed up for a very expensive 90-day kit. Don't get me started on the process for cancelling. They make it very difficult and keep your money. The worst.

The product may or may not work, but the company itself is a scam.

I purchased the product and was hit with another charge on my card 30 days later even though their website said the next "subscription payment" would be in April, which was 90 days after the charge.

Their customer supports says "they can't cancel orders that are in our warehouse." and that I should either contact my bank or "try the product for 60 days".

Use teeth whitening products that don't scam their customers.

Deceptive subscriptions. Ordered a special on black Friday and fine print signed me up for 3 additional months at ridiculous $47.45 per month subscription. Tried to cancel and they refused. Had to call my bank to stop payments. Product itself is below average. My advise is stay away from this product.

This is crooked company. Did not want this shit product to begin with. There site tricks you into ordering.